Hotel las Palmas

3.0 star property
VIP Access

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Photo gallery for Hotel las Palmas

A bedroom with a bed, wooden floor, a mirror, and a door leading to an outdoor area.
A living room with a sofa, two armchairs, a coffee table, and a painting on the wall.
A spacious dining area with wooden tables and chairs, a wooden ceiling, and a view of the surrounding buildings and landscape.
A bedroom with a large bed, wooden headboard, a nightstand, a mirror, and a view of the outside.
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
calle 13 numero 12a 118, Villa de Leyva, 154001
  • Place, Casa Museo Luis Alberto Acuna
    ‪3 min walk‬
  • Place, Plaza Major of Villa de Leyva
    ‪5 min walk‬
  • Place, Antonio Nariño House Museum
    ‪6 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

Standard Quadruple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Large Single Beds
  • Free Wi-Fi

Deluxe Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Quadruple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Economy Double Room, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel las Palmas

This smoke-free hotel features a restaurant, valet parking and spa services. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Hotel las Palmas offers 26 accommodations. Beds feature down duvets and premium bedding. 32-inch Smart televisions come with cable channels.

Bathrooms include baths or showers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel las Palmas, you're just a quick walk from Casa Museo Luis Alberto Acuna. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Just a 4-minute walk from Casa Museo Luis Alberto Acuna and 6 minutes on foot from Plaza Major of Villa de Leyva
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. For a fee, parking is available.

This Colonial Villa de Leyva hotel is smoke free.

Guests are served a free full breakfast on weekdays from 8:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Hotel las Palmas has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered valet parking on site (COP 5,000 per night)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available 8:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2022
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Restaurant dining guides

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 10 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 40000 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: COP 5000 per night
  • Pet fee: COP 40000 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel las Palmas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and in a walkable distance from the main square. Definitely would stay there again.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and comfortable
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, location and breakfast. front desk staff very helpful
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice overall. The location was great, close to everything. The only thing that could be improved is allowing guests to check in a bit earlier than 3pm if possible. The hotel was virtually empty and we were told that we had to check in at 3pm, zero flexibility.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful brand new place plus excellent service!
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Convenient location. Can get noisy
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Depending on the room location you may get outside noise, at least during some weekend nights
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
They charge for the champú!!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SI
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SI
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

JAIRO A.

Liked: Cleanliness
LA HABITACION ESTA UBICADA EN LA PARTE SUPERIOR DE ALGUN ALMACEN DONDE DESCARGAN MERCANCIA EN LAS MAÑANAS Y EL RUIDO ES TERRIBLE. POR OTRA PARTE LAS PUERTAS AL SER CERRADAS SUENAN MUY FUERTE Y ADEMAS ALGUNOS HUESPEDES LAS AZOTAN, NO HAY INTERCUMUNICADOR CON LA RECEPCION Y SI NECESITAS ALGO SE DEBE IR A LA RECEPCION. EN GENERAL MUCHO RUIDO EN LAS HABITACIONES QUE DAN HACIA LA CALLE, NO SE PUEDE DORMIR.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy tranquilo, con buen desayuno y una vista linda a la montaña.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Yerling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar y ver toda la fiesta que rodea el hotel pence que no dormiría pero el piso 12 es callado y una vista increíble que me enamore por primera vez amé Medellín por la noche y al amanecer es una vista increíble y un silencio total lo recomiendo 100 veces es el mejor en todo
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Maria Yenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tal cual como se describe en la publicación. Excelente estado y limpieza.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me gustó el tipo de balcón me ubiese gustado más una ventana grande
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Sebastián

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible noche

Fue terrible, en la noche no se puede dormir ya que se escucha mucho ruido. Adicional se duerme muy intranquilo ya que al ingreso nos explican la cantidad de cobros que nos podrian realizar solo por entrar al perrito y aparte de todo nos cobraron 30.000 pesos por el ingreso de mascotas, cuando eso nunca no lo habian indicado y no esta en la pagina. De verdad que fue la peor experiencia en un Hotel.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Sebastián

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible noche

Fue terrible, en la noche no se puede dormir ya que se escucha mucho ruido. Adicional se duerme muy intranquilo ya que al ingreso nos explican la cantidad de cobros que nos podrian realizar solo por entrar al perrito y aparte de todo nos cobraron 30.000 pesos por el ingreso de mascotas, cuando eso nunca no lo habian indicado y no esta en la pagina. De verdad que fue la peor experiencia en un Hotel.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Luis Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, muy limpio todo, el desayuno delicioso, la habitación muy muy cómoda, es cerca y facil llegar a la plaza central caminando, cuenta con servicio de parqueadero. Recomendado 10/10
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Demasiado ruido
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
El lugar es muy limpio y la habitación agradable. El sitio es MUY ruidoso.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

BENOIT

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Service sympathique mais chambres bruyantes

Nous étions un groupe de quatre amis et nous avions réservé quatre chambres pour une nuit. Nous devions partir le lendemain à 8h. Malheureusement, le petit déjeuner commencé lui aussi à 8h. La personne de l'accueil nous a permis de le prendre à 7h30 ce qui était fort gentil. Les chambres étaient mal isolées et nous avons eu beaucoup de bruit pendant la nuit. Veuillez noter qu'il n'y a pas d'ascenseur. Mon parrain, qui est âgé, a du porter sa valise sur des escaliers jusqu'au premier étage. Je n'ai jamais trouvé comment avoir de l'eau chaude dans ma douche et j'ai donc du prendre une douche à l'eau froide. Nous avons finalement pris le petit-déjeuner à 7h30 et la personne était très gentille.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy limpio, las camas comodas, excelente ubicacion, cerca a la plaza mayor, restaurantes y supermercados
Stayed 4 nights in Oct 2023
Verified review

6/10 Okay

LUCY J

Liked: Cleanliness
Cuando llegue me informaron que no tenía el desayuno incluido. Lo que no fue cierto porque dentro del precio que pague estaba incluido. La habitación demasiado ruidosa. No nos dejó descansar.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de reciente construcción, con buena ubicación, que ofrece servicios básicos. Habitaciones limpias y en buenas condiciones. Buen parqueadero. Personal amable (de destacar la muy buena actitud de Laura en la recepción). El desayuno podría ser más variado, así lo cobraran aparte. Gracias.
Stayed 2 nights in Jul 2023