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Complejo Turistico Pucon

3.5 star property

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Photo gallery for Complejo Turistico Pucon

Indoor pool, 2 outdoor pools
Front of property
Front of property
Meeting facility
Bed sheets, wheelchair access

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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Calle Prolongacion, Colo Colo #2215, Pucón, Araucania, 4920000
  • Place, Santa Clara Monastery
    ‪15 min walk‬
  • Place, La Poza
    ‪2 min drive‬
  • Place, Enjoy Pucon Casino
    ‪3 min drive‬

Room options

Cabin, 3 Bedrooms, Private Bathroom (6 PAX)

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

Cabin, 5 Bedrooms, Private Bathroom (10 PAX)

  • 5 bedrooms
  • Sleeps 10
  • 2 Double Beds, 4 Single Beds and 1 Single Bunk Bed

Townhome (5 pax)

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Townhome, 1 Double Bed, Private Bathroom (2 pax)

  • Sleeps 2
  • 1 Double Bed

Triple Room, 1 Bedroom, Accessible, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Triple Room, 3 Single Beds, Private Bathroom

  • Sleeps 3
  • 3 Single Beds

Standard Triple Room, 1 Bedroom, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room, 1 Bedroom, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room Single Use

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About this property

Complejo Turistico Pucon

This hotel features 2 outdoor pools, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services and a business centre. Housekeeping is available once per stay.
Complejo Turistico Pucon offers 30 accommodations. Flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided once per stay.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.
During your stay at Complejo Turistico Pucon, you'll be within walking distance of Los Pozones. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a sauna and a playground
  • 14 minutes on foot from Los Pozones and a 2-minute drive from Museo Mapuche Pucon
  • Cats and dogs welcome for a fee
As a guest of Complejo Turistico Pucon, you'll find 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at Complejo Turistico Pucon. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pucón hotel.

For a fee, guests can enjoy a continental breakfast daily from 9:00 AM to 10:30 AM.
Complejo Turistico Pucon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 9:00 AM to 10:30 AM for a fee: CLP 12,000 to 15,000 for adults and CLP 10,000 to 11,000 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CLP 25000 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CLP 12000 to 15000 for adults and CLP 10000 to 11000 for children
  • Pet fee: CLP 25000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 8 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Complejo Turistico Pucon Pucon
Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon Pucon
Pucon Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon
Complejo Turistico Resort
Complejo Turistico
Complejo Turistico Pucon Hotel
Complejo Turistico Pucon Pucón
Complejo Turistico Pucon Hotel Pucón

Complejo Turistico Pucon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

5.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Martina, Flöha

Stayed 3 nights in Jan 2026

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, room comfort
En primer lugar no era una cabaña era una pieza con baño, en un segundo piso, pésima experiencia Lo que muestran en la gogós no es lo que uno contrata No lo recomiendo y no volvería a ese lugar
Stayed 4 nights in Feb 2022

2/10 Terrible

Franklin

Stayed 3 nights in Feb 2022

6/10 Okay

STEFANY

Disliked: Staff & service, room comfort
Stayed 4 nights in Jan 2019