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Hostal Graciela

2.5 star property

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Photo gallery for Hostal Graciela

A wooden deck overlooking a clear river with a waterfall in a forested area.
A compact kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, and a sink.
A breakfast setup with cereal, juice, water, yogurt, and a toaster on a red tablecloth.
A covered outdoor area with two swimming pools, surrounded by greenery and a wooden pavilion.
A bedroom with a bed, two bedside lamps, a wooden door, and a mirror.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Rolando Matus 521, Rolando Matus #521, Pucón, Araucanía, 4920000
  • Place, La Poza
    ‪6 min walk‬
  • Place, Enjoy Pucon Casino
    ‪8 min walk‬
  • Place, Pucon Beach
    ‪10 min walk‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

A bedroom with a wooden floor, a bed with a floral bedspread, two bedside lamps, a nightstand, a radiator, and a window with curtains.

Standard Double Room, 1 Double Bed, Private Bathroom

8.0 out of 10
Very good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Private Bathroom

A hotel room with two beds, each with a floral-patterned bedspread, wooden headboards, and nightstands with lamps.

Family Room, Multiple Beds, Private Bathroom

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed, Ensuite, Tower

A wooden room with a bed, a bedside table, a radiator, and a wardrobe.

Standard Single Room, 1 Single Bed, Ensuite, Tower

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hostal Graciela

This smoke-free hostal features a microwave in a common area, a fridge in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Change of towels is available on request
Hostal Graciela offers 17 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Hostal Graciela, you're just a quick walk from Museo Mapuche Pucon. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Lake Villarrica and La Poza
Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and laundry facilities are also featured at Hostal Graciela. Free self parking is available.

This Pucón hostal is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Built in 1993
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • 17 private bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hostal Graciela

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Graciela Hostel Pucon
Hostal Graciela Pucon
Hostal Graciela Pucón
Hostal Graciela Hostal
Hostal Graciela Hostal Pucón

Hostal Graciela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 49 reviews
Rating 8 - Good. 9 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and friendly, and even consulted me with excursions. The breakfast was relatively generous. The place is really close to the main street so there are a lot of restaurants, bars and places to go out nearby.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Rooms were incredibly clean and breakfast was always very fresh in the morning. Location was absolutely perfect for exploring Pucon - everything was walkable. There was also a good kitchen space and safes for valuables in each room. Absolutely would recommend!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible, comfortable and super friendly
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s nothing I enjoy more than coming back to a place after two years and being remembered. Everyone was eager to provide anything I needed, from towels to every small detail. I truly felt that the staff went above and beyond to make me comfortable. The rooms were perfectly clean, and the location is fantastic. If you’re going to Pucón, I don’t think you’ll find a better spot.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tuomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hostel with lovely staff

We really liked this hostel! Henry was great, giving tips and answering all our question. The breakfast was really good and we also liked our room a lot. The location is awesome as well!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent location

Very conveniently location, near restaurants, bars, markets, laundries, etc. All in walking distamce
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Great place. Host was very nice and helpful. Breakfast was good. Tv an bed were great. Good value.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Maria Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and feiendly
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Leland

Liked: Cleanliness, staff & service
Well organized. Well maintained b
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Maria Pia

Liked: Cleanliness, amenities, property conditions & facilities
The host is the most wonderful person. Her kindness alone is the reason to choose this place. I had some significant flight delays and she accommodated me without hesitation (differently from expedia itself which proved to be unhelpful). When she saw the amount of luggage i had, she even gave me a bigger room. She prepared an early breakfast for me to accommodate my schedule. She is really a fantastic host. The place itslef is very comfortable, very clean, and very convenient. When in Pucon, it is definitely the place to go to!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Sérgio Luís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento superior, café bem servido, acomodação pequena porém confortável, bom custo benefício, bem localizado.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Heitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto é pequeno, mas é ótimo.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Staff & service
Chambre impecable, personnel courtois, aimable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mysig boende i Pucón

Mysig boende med mycket bra läge i Pucón. Bra service med trevlig personal. Frukosten var bra med goda frallor och äggröra. Fanns även nescafe och enklare kök att tillgå med kyl/frys, kökstillbehör och micro. Rummen var något små men annars ingenting att klaga på. Rekommenderar varmt detta stället.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Excellent hôtel familial

Nous avons grandement apprécié notre séjour à l’hôtel Graciela. L’accueil est très chaleureux, le gérant met tout en oeuvre pour que nous apprécions notre visite. Le petit déjeuner est varié et copieux et bonne qualité de la literie. Merci pour tout!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pucón lindo demais

Atendimento excelente. O dono muito atencioso, banho muito bom, cafe da manhã excelente. Localização perto de tudo. Pucon é minúsculo.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Lisa-Gry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt hostel med god morgenmad

Et hyggeligt hostel med rigtig god stemning. Ejerne er meget søde og hjælpsomme. Beliggenhed er perfekt ift. busstation, restauranter og søen. Det eneste man kunne ønske, er et udendørsområde, hvor man ville kunne slappe af. Morgenmaden er fin med cornflakes, brød med ost/skinke, frugt og røræg tilberedt af ejerne. Rigtig fint hostel til en meget acceptabel pris.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal con las 3 B's, el personal muy buenas personas y el desayuno que entregan es bueno. Recomendable y definitivamente volvería con ellos.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente. Atendimento muito bom, caFe da manha simples mas bem.gostoso. tudo limpinho, quarto confortavel, limpo, roupa d cama excelente. Localizacao otima, pertinho de av principal, possivel ir a pé.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Ghislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent établissement. Le responsable est très humain, à l'écoute : nous avons eu un problème de transport et nous ne pouvions pas être là 2 nuits, une seule nuit à été facturé. Il a répondu à toutes nos questions, allez dans cet hôtel, c'est très bien
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendable,limpio,grato ,buena atención y cerca

Totalmente recomendable,limpio,atenta (señora Ingrid ) ,preocupada por los huéspedes ,es un ambiente grato ,cerca de la playa y el centro, entrada y salida sin restricción ,excelente hospedaje ,volveré a ir.
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Eduardo

Disliked: Cleanliness

Podría haber sido mejor

El lugar, la ubicación y la calidad de la comida es buena. Lamentablemente al llegar el costo de la habitación aumentó según la encargada, y consulte con hotels.com pero no tuve respuesta, mágicamente ese día ya el costo era 0 por lo que la encargada decidió cobrarnos el monto estándar de la habitación. esto se suma a que nos botaron a la basura desde el refrigerador medicamentos dermatológicos en su recipiente que debían ser guardados en el lugar y que no constituían ningún daño o alteración a la comida cercana ya que como personal de salud conocemos estas posibles interacciones, el tema más grave es que ni siquiera se guardo en otro lugar y se decidió autoritariamente botar todo incluso con recipiente, donde la encargada aludió que no se le había avisado y que ella lo “podría haber guardado” cosa que finalmente no lo hizo y no accedió a ninguna solución, perjudicando nuestro viaje ya que quedamos este recién inicia y no contamos con la receta ni la posibilidad de asistir a una nueva consulta con el especialista. Por otro lado si bien las habitaciones son cómodas, el calor era bastante a pesar de la temperatura baja exterior debido a la poca ventilación de nuestra pieza, donde se contaba solo con un ventilador.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buena, muy amables y limpio
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y céntrico

Muy acogedor el hostal y amables, excelente ubicación muy cercano al centro.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación

Excelente servicio del personal, comoda y bien calefacciónda la habitación, lo único ducha muy baja ya que con mi pareja somos altos y fue bien incómodo. Pero pese a eso volvería a ir si o si...
Stayed 2 nights in Jul 2021