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Hotel Malalhue

3.5 star property

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Photo gallery for Hotel Malalhue

Interior
Family dining
Interior
Lobby lounge
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Camino Internacional #1615, Pucón, Araucania, 4920051
  • Place, Cascadas de Rio Turbio
    ‪4 min walk‬
  • Place, Enjoy Pucon Casino
    ‪3 min drive‬
  • Place, Pucon Beach
    ‪3 min drive‬

Room options

View all photos for Standard Room with 1 double bed

Standard Room with 1 double bed | In-room safe, free cots/infant beds, free WiFi

Standard Room with 1 double bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room with 3 single beds

Triple Room with 3 single beds | In-room safe, free cots/infant beds, free WiFi

Triple Room with 3 single beds

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | In-room safe, free cots/infant beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, free cots/infant beds, free WiFi

Superior Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Triple room with 1 double and 1 single bed

Triple room with 1 double and 1 single bed | In-room safe, free cots/infant beds, free WiFi

Triple room with 1 double and 1 single bed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Malalhue

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, dry cleaning and laundry facilities.
Hotel Malalhue offers 24 accommodations with a safe and a hairdryer. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. This Pucón hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Malalhue, you're just a quick walk from Cascadas de Rio Turbio. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Cascadas de Rio Turbio and 8 minutes on foot from Los Pozones
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, multilingual staff, and gift shops/newsstands are also featured at Hotel Malalhue. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Pucón hotel is smoke free.

Guests are served a free continental breakfast daily.
Hotel Malalhue has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Hotel Malalhue offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 11 PM

Property is also known as

Hotel Malalhue Pucon
Hotel Malalhue
Malalhue Pucon
Malalhue
Hotel Malalhue Hotel
Hotel Malalhue Pucón
Hotel Malalhue Hotel Pucón

Hotel Malalhue Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola,viaje la ultima semana de Febrero, y me toco, viento, lluvia y buen tiempo, encontre que en caso de corte de luz, faltan mas luces de emergencia,y algunos enchufes de emergencia en caso de descargarse los celulares.
Stayed 6 nights in Feb 2022
Verified

6/10 Okay

Guillermo

Desayuno impecable, lo demás debe mejorar

Hay que mejorar, El precio es mucho en comparación a lo que ofrecen, por ejemplo tenia reserva un sábado y por fuerza mayor tuve que llegar un viernes a pucón, pasé a ver si había disponibilidad de habitación al rededor de las 04 am y si había, pero me cobraron el valor total igual, además tuve que dejar mi auto afuera ya que me dijeron que no había disponibilidad cuando si había espacio para estacionar. al día siguiente me mencionan que era raro que no me dejaran estacionar adentro. Respecto a la limpieza, me quede 2 noches y NO hubo reposición de los elementos de aseo como toallas y sabanas limpias, papel higiénico, jabón y shampoo. El desayuno impecable, bien contundente y los jóvenes que atendían en el desayuno muy amables y atentos. Lo que es desayuno me dejó muy conforme, pero lo demás debe mejorar ya que el precio es alto haciendo un contraste con lo que debe mejorar el hotel.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta personal para atender

Buen hotel pero la atención se ve perjudicada por la falta de personal. Malalhue debe aumentar su dotación. Importante: quienes atienden (sobrepasados y todo) son amables.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó!

Muy lindo hotel, buena relación precio / calidad, habitación amplia, cómoda y limpia, rodeada de vegetación y de fácil acceso al centro de la ciudad, 20 minutos caminando y 5 en auto, con estacionamiento al interior del hotel; lo más bajo sería el desayuno, pero funciona.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

LUIS

Liked: Cleanliness
Muy caro por los servicios entregados, deberían considerar frigo bar,
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio y calidad

Excelente atención, muy cómodo y agradable, seguro volveremos
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and pool, staff very helpful
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Valdiria S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem Ano Novo

Excelente, piscina externa temperada e arvores frutiferas na propriedade.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

ABRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice cosy hotel

It was quite nice, they waited for us as we couldn’t cross the border to Argentina, the room spacious and very comfortable, breakfast is fair, free parking and nice pool
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. El cuarto muy amplio y lindo.
Stayed 1 night in May 2019
Verified

2/10 Terrible

Sammy

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Poor wifi signal, can not surf the internet, book a triple room for family of 3. End up with a temporary roll away single bed. Very small room, not even enough towels. NOT RECOMMENDED!
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect, amazing stay!!!!

Amazing service, charming hotel, fabulous breakfast!!!! The Hotel Malalhue has it all. Greeted professionally and with great efficiency at the front desk, and shown to my room after a long travel day set the stage for a wonderful night's sleep. Breakfast was another treat - I can't say enough good things about this hotel!!
Stayed 1 night in Jul 2018
Verified

8/10 Good

Elvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável e excelente café da manhã

Muito bom o Hotel E eu o recomendaria, com certeza.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención de excelencia

Puerta del baño no cerraba, pero en general Hotel es fantástico, muy buena atención
Verified

8/10 Good

dimen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok ...but too noisy. You could hear almost everything from the room. The rooms are not that well "soundproofed"..
Stayed 3 nights in Jan 2018
Verified

4/10 Poor

luiz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruim Mesmo

Ruim, desde a recepção que queriam cobrar a cama extra, chuveiro colado na parede, sem frigobar e ainda os pássaros que ficam no telhado do Hotel riscaram meu carro. alugado
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...en todo aspecto
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Diego

Liked: Staff & service

Fique de olho no tipo de quarto disponível.

Nos colocaram em uma quarto bastante inferior ao que mostram nas imagens do anúncio no Hoteis.com. Quando questionei se haviam outros quartos disponíveis a recepcionista me mostrou o que vi no momento da reserva online e disse que iria nos dar um "upgrade" sem custo adicional. Me senti enganado pelo hotel, pois se eu não tivesse questionado teríamos ficado em um quarto inferior ao que reservamos pelo app do Hoteis.com.
Stayed 2 nights in May 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice, cozy hotel. Mediocre breakfast.

The hotel is pretty nice. Its a cozy place. The breakfast is mediocre.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great looking property, tastefully deocorated. Great breakfast, fast WiFi, attentive staff, excellent value. Very cosy and yet memorable stay mostly due to impressive building. Pool a bit cloudy.
Verified

4/10 Poor

luis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

basico

La habitación era demasiado pequeña para el valor y las camas incomodas
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Wifi connectivity was extremely poor, slow speed and often down for hours at a time.
Verified

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel confortavel

hotel confortavel
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating & Charming Hotel

This little hotel had all we needed for a one night stay. The beds were very comfortable and they were able to get us a room last minute. Check in was very fast. Breakfast was included and was delicious. Pucon is a great town and this hotel is a short walk or cab ride away.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Lindo hotel

Muy bien hotel. Buena relación precio calidad. Sólo criticar la limpieza de las habitaciones.