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Extended Stay America Suites - Norfolk - Virginia Beach

2.5 star property

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Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

Check-in and unwind in style at our welcoming reception area, featuring a digital display, clock, and comfortable seating.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a bookshelf with a selection of books and magazines.
Welcome to our reception area, featuring a central desk with a computer and telephone, surrounded by a unique art piece and a warm, inviting atmosphere.
Enjoy a convenient snack and beverage station with a view from the comfort of your room.
Kitchen features a granite countertop, stainless steel appliances, and a microwave.

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Sentara Leigh Hospital
    ‪11 min walk‬
  • Virginia Wesleyan University
    ‪3 min drive‬
  • Sandler Center for the Performing Arts
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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About this property

Extended Stay America Suites - Norfolk - Virginia Beach

Hotel in Virginia Beach with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, dry cleaning and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites - Norfolk - Virginia Beach offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites - Norfolk - Virginia Beach. During your stay, you'll be within walking distance of Sentara Leigh Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Naval Station Norfolk and 6 minutes from Norfolk State University
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites - Norfolk - Virginia Beach also features a fitness centre, a picnic area, and laundry facilities. Self parking is free.

This Virginia Beach hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Marriott TownePlace Suites Virginia Beach
TownePlace Suites Marriott Hotel Virginia Beach
TownePlace Suites Marriott Virginia Beach
TownePlace Suites Virginia Beach
TownePlace Suites Marriott Virginia Beach Aparthotel
Towne Suites riott Virginia
Extended Stay America Virginia Beach
Extended Stay America Suites Virginia Beach
TownePlace Suites by Marriott Virginia Beach
Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 200 out of 645 reviews
Rating 8 - Good. 157 out of 645 reviews
Rating 6 - Okay. 106 out of 645 reviews
Rating 4 - Poor. 67 out of 645 reviews
Rating 2 - Terrible. 115 out of 645 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Tanisha

Experience was not pleasant and didn’t get what I paid for
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Comforters need to be changed more often
Stayed 2 nights in Apr 2025

2/10 Terrible

Miss

Stayed 2 nights in Apr 2025

4/10 Poor

David

Travelled with family
Disliked: Staff & service

Avoid this place

The room had a full kitchen but no plates, silverware glasses or cooking utensils. No bedding for the sleeper sofa. The room sleeps six but only provided towels for 2. The only positive was the size of the room (2 bedroom unit).
Stayed 1 night in Apr 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
We were looking for a one night stay in the Norfolk area and this property had a 7.2 rating on Orbitz. It was a 2 at best. The check in person was on the phone - a personal call - the entire time we were checking in. Our (supposedly non-smoking room) room smelled of smoking so we went back to get another. No check in person in sight. Finally arriving and still talking on a personal call, she gave us another room. That room did not smell of smoke but definitely smelled funky. Then a large bug crawls across the floor. In the meantime, we can see the TV (which is bolted to the piece of furniture it's on) is blocking one entire side of the bed. We left.
Stayed 1 night in Apr 2025

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not come back

The lobby smelt like cigarettes, the hallway and the elevator both smelt like mildew. The room itself smelt like someone workout and left. Feet smell, mold in the vents. The couch was stained and over used. The bedrooms werte BEYOND unsanitary.
Stayed 1 night in Apr 2025

10/10 Excellent

Bria

Stayed 2 nights in Mar 2025

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware: roaches in room

The review I read online did not say anything wrong about the place. The first room given us is dirty the pull out couch have dog hair in it. We have to transfer to a different room but it’s no better it has roaches on it. In the curtains, cabinet, bathroom and even crawling in the floor.
Stayed 2 nights in Mar 2025

2/10 Terrible

Dion

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel too book

The room was horrible it was dirty and poorly cleaned the houe keeping staff should all be held accountable. The pictures don't match the way the rooms look. I went out and bought cleaning supplies too sanitize the counter tops. I don't recommend this hotel too anyone. I hope this helps someone im not i wish i had taken pictures .
Stayed 2 nights in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

8/10 Good

Lyndria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Dominique

Stayed 1 night in Mar 2025

2/10 Terrible

nicole

Stayed 1 night in Mar 2025

6/10 Okay

Elisaer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

vincent

Disliked: Cleanliness, property conditions & facilities
Not the best place I didn't know people actually live there long-term and people were in this staircase hanging outside smoking cigarettes
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Amenities
Everything was great
Stayed 1 night in Dec 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Terry

Stayed 1 night in Feb 2025

2/10 Terrible

Sheldon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin. When it comes to rating this place, it was absolutely horrid. Upon arriving there the lobby area where you check-in was extremely small and the staff could definitely use some pointers on customer service. The room was dirty, the hallways were dirty. The outside of the buildings was dirty and meanwhile, my vehicle was not parked there for more than 8 hours before someone broke into it and numerous Items were stolen from my vehicle, at this time I had to contact the police department which took them 25 mins to arrive. When the police arrived, they mentioned that this property gets burglarized almost every other day I questioned the staff about this and they lied right to my face, however, after speaking with the extremely unfriendly and rude manager who unbelievably was the General Manager) i mentioned to her that the police officer said that this happens all the time and she began to tell me that that had stopped after months of it going on. And it hasn't happened for a couple months, but that my vehicle was the second this week thats been broken into uhhhhhhhh...so hire some security on your property. What kind of establishment not only takes no responsibility for the safety of the occupants but she literally got defensive when I mentioned this to her. The building had a horrible smell and odor emitting from each floor without a doubt, there were people living there long term....she refused to refund me in full. #Ghettolife
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty. Pull out couch had trash and sunflower seed shells all in it. Cockroaches in the kitchen area. Remnants of cooking grease on the walls. We did not stay the night and ended up finding another place to stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Angela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was full of cockroaches. Stay at your own risk!
Stayed 1 night in Jan 2025

10/10 Excellent

Steven, Bremerton

Yup
Stayed 3 nights in Jan 2025

6/10 Okay

Kamilah

Stayed 4 nights in Dec 2024

8/10 Good

Takia

Liked: Staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Franklin

Disliked: Amenities, property conditions & facilities
Place is a bit old and probably need some remodeling.
Stayed 1 night in Dec 2024