4/10 Poor
Verified traveller
Travelled with family
27 Aug 2025
Troublesome Stay
Computer systems were down when we arrived. While not completely in their hands, it wasn't pleasant for us either. After a 9 hour drive we had to wait another 3 hours with two children just to start the process of checking in. It took another 30 minutes to get us into a room. For almost the entirety of our stay only one elevator was working (fixed on the last day/night). While they did allow us to use the staff elevator, it let us out next to the garbage area which was less than ideal albeit faster. It took over an hour to get our car from valet one night and the next morning it took so long we took the keys and got the car ourselves. Housekeeping was strange, the first two days they did not come until the afternoon. The third day the employee woke up the kids when she knocked to clean. The hotel itself was clean, though the pool wasn't. Beds left a lot to be desired in terms of comfort. And the force needed to open the balcony doors is not for the feeble traveler. All in all, the stay left a lot to be desired. Probably wouldnt stay at this location again.
Verified traveller
Stayed 5 nights in Aug 2025
























