This smoke-free aparthotel features express check-in and express check-out. Each apartment features free WiFi and a washing machine, plus a kitchenette with a fridge and a stovetop. Satellite TV, an espresso maker and a hairdryer are among the other amenities available to guests. Weekly housekeeping is available.
Limehome Vitoria Palacio Álava-Velasco offers 33 air-conditioned accommodations with espresso makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Satellite televisions are provided. Housekeeping is provided on a weekly basis.
During your stay at Limehome Vitoria Palacio Álava-Velasco, you're just a quick walk from Cathedral of Santa Maria de Vitoria. This comfortable aparthotel has 33 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
Each apartment offers a kitchenette, a washing machine and satellite TV
Free Wi-Fi (speed: 25+ Mbps)
Steps from Cathedral of Santa Maria de Vitoria and Estatua de Kent Follet
As a guest of Limehome Vitoria Palacio Álava-Velasco, you'll find express check-in and express check-out. The front desk is open around the clock.
This 3-star Vitoria-Gasteiz aparthotel is smoke free.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transport
No on-site parking available
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Hob
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Satellite channels
Laundry
Washing machine
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Blackout drapes
Weekly housekeeping
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
33 units
Bulk dispensers for toiletries
Eco-friendly toiletries
Humane treatment of captive wild animals
Individual decor
Individual furnishings
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Recycling
Reusable cups
Reusable tableware
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number HVI000422
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 34 out of 65 reviews
10 - Excellent
34
Rating 8 - Good. 16 out of 65 reviews
8 - Good
16
Rating 6 - Okay. 9 out of 65 reviews
6 - Okay
9
Rating 4 - Poor. 3 out of 65 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 65 reviews
2 - Terrible
3
8.4/10
Cleanliness
8.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
Verified review
10/10 Excellent
Frank
23 Nov 2025
Liked: Cleanliness, amenities, communication
great place to stay and good location
Frank
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Scott
15 Apr 2024
Liked: Amenities, property conditions & facilities, communication
Great place. Highly recommend. Would stay again
Scott
Stayed 2 nights in Apr 2024
Verified review
10/10 Excellent
philippe
8 Jun 2024
Liked: Cleanliness, property conditions & facilities, communication
Modern and well located
philippe
Stayed 3 nights in Jun 2024
Verified review
8/10 Good
Marco
9 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great are , close restaurants, walking to historical area. Nonparking that was a minus, had to walk 15 mins to closest parking which it was great walk, but prefer if they had parking.
Marco
Stayed 6 nights in Mar 2025
Verified review
10/10 Excellent
Nati
31 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely marvellous!
Nati
Stayed 1 night in Jan 2025
Verified review
10/10 Excellent
Ana
20 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fully equipped with all you need, if you are travelling and want to eat at your stay instead of restaurants.
Ana
Stayed 2 nights in Sep 2024
Verified review
10/10 Excellent
Nati
27 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Extremely complicated check in process. The room lock was not functioning properly. Smoke sensors blinking all the night.
Ivan
Stayed 1 night in Aug 2025
Verified review
10/10 Excellent
Pamela
4 Jun 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location.Perfect for convenience in Vittoria. We used a parking garage in town, 10 mins walk away
Everything needed is provided although we didn't have information for extra bedding for the sofa bed. Not a major issue and we did get help quickly. Not the most comfortable seating if you spend a long time in the apartment, we didn't as we did a lot of day trips. We cooked a few times and had everything we needed.
We liked the location of the property since it was in walking distance to the Ironman Village for the Ironman Vitoria-Gasteiz race. Also, it had some good restaurants nearby and the Santa Maria Cathedral was right next door. What we didn't like was that we only had 1 pot when we arrived. We had to request that they send more. Also, it seemed like they weren't finished cleaning our room as the door was open when we arrived and a cleaning solution was out on the table. However, overall the place was good and the location was great.
lloyd
Stayed 5 nights in Jul 2025
Verified review
2/10 Terrible
jason
16 May 2024
Disliked: Communication
Dangerous Mary Celeste hotel
Nothing like the room in the photo, very small. There is no one working at the property so that is a huge issue for security and needing to fix issues. You enter via access code which you can give to anyone to enter the property. The room down the hall hosted an all night party with people arriving all night until 5am. The window in my room was locked and the A/C did not work. I sent a request via the whatsapp chat that is provided but no one showed up. I left after the first night of a 3 night stay and checked into the NH hotel.
jason
Stayed 2 nights in May 2024
Verified review
2/10 Terrible
David
10 Oct 2025
Disliked: Cleanliness, property conditions & facilities, communication
Unfortunately when we arrived at the property we were realised that the apartment was above an active building site. The noise of the excavations directly underneath the apartment was deafening. The petrol fumes, which were choking, combined with the noise from the excavation machinery, meant that we were unable to remain in the property. It transpired that there were employees of Limehome in the "common area" of the building who had travelled from Madrid to inspect the building. Regrettably they were most unhelpful and could not explain why there were excavation works being carried out in the building affecting not only the apartment which we had booked but presumably other apartments which they were responsible for in the building. They were unwilling/ unable to help. Consequently we had to phone Limehome ourselves.The first person we spoke to at Limehome cut us off. We phoned back but sadly the person we spoke to did not seem remotely concerned and said they could not help. We therefore had to leave and book alternative accommodation in Agormaniz at additional cost to ourselves. We were not unduly concerned as we thought that we would be fully reimbursed once we had sent proof of the noise by way of recordings on our phones. However we could not have been more wrong, Not only were Limehome unwilling to give us a full refund but regrettably Expedia have been less than helpful. We have used Expedia for a number of years but after this experience we are having second thoughts
David
Stayed 2 nights in Sep 2025
Verified review
6/10 Okay
DELPHINE
10 Mar 2026
Liked: Check-in, communication, listing accuracy
Très bel hôtel de caractère, décoré avec goût mais manque d'entretien. Poignées de portes cassées à l'entrée principale et des toilettes. Très mal insonorisé de l'intérieur et extérieur. Nous avions des voisins au dessus extrêmement bruyants jusqu'a 3 heure du matin. Pas de parking proche à 15mn à pied. La ville mérite un arrêt avec beaucoup de bâtiments historiques et un aménagement urbain soigné.
DELPHINE
Stayed 1 night in Mar 2026
Verified review
4/10 Poor
OSCAR
27 Dec 2025
Disliked: Cleanliness, amenities, communication
Habitación y servicio.
OSCAR
Stayed 3 nights in Dec 2025
Verified review
10/10 Excellent
Sonia
20 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo, absolutamente espectacular, felicitaciones que buen concepto!
Sonia
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
Antonio
23 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Très beau bâtiment.
Antonio
Stayed 3 nights in Oct 2025
Verified review
8/10 Good
Lucia
30 Sept 2025
Liked: Cleanliness, room comfort
En general buen hotel donde hospedarse, limpio moderno y cómodo.
Al llegar la habitación estaba muy fría porque estaba el aire encendido y habiendo 12°C fuera no era necesario, no supimos poner el aire caliente y optamos por apagarlo pero tardó mucho en coger temperatura.
Al no haber recepción el checkin online se hace un poco engorroso: selfie, foto del DNI, número de soporte etc
Pero en general muy bien.
Lucia
Stayed 1 night in Sep 2025
Verified review
8/10 Good
Guichard
25 Sept 2025
Liked: Cleanliness, room comfort
Moyen
Guichard
Stayed 2 nights in Sep 2025
Verified review
10/10 Excellent
Loïc
9 Aug 2025
Un séjour fantastique. Juste moins de bruit de la ville serait appréciable. Des fenêtres hermétique de préférence. Sinon tout était parfait !
Loïc
Stayed 1 night in Aug 2025
Verified review
10/10 Excellent
JoseCristiano
23 Jun 2025
Liked: Room comfort
A desejar.
Ótima localização.
Limpeza e atendimento deixa a desejar.
JoseCristiano
Stayed 2 nights in Jun 2025
Verified review
10/10 Excellent
Jose Luis
15 May 2025
Liked: Cleanliness, room comfort, communication
Genial apartamento, la zona no puede ser mejor, cerca del centro, lo único malo es aparcar, es todo zona azul.
Muy buena opción para estar dentro del casco viejo de la ciudad y poderla conocer a pie
Todo lo necesario un poquito apretado el acceso a la cama del lado izquierdo pero todo lo demás muy bien
Buenas instalaciones y limpio
Maria Teresa
Stayed 1 night in May 2025
Verified review
8/10 Good
Kathiana
23 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Muy lindo el palacio y buen servicio en general.
Sin embargo la cama fue súper incómoda y en el baño la regadera no tiene ni una tela y se moja TODO.
Kathiana
Stayed 1 night in Mar 2025
Verified review
6/10 Okay
Bernardo
15 Jan 2025
Disliked: Cleanliness, amenities, communication
Campana sin terminar de montar extractora de cocina.
Suciedad zona comunes
Bernardo
Stayed 2 nights in Jan 2025
Verified review
6/10 Okay
Araceli
10 Dec 2024
Liked: Communication
Disliked: Cleanliness
La puerta de entrada al alojamiento la encontramos abierta durante toda la estancia. Esto transmite inseguridad,ya que cualquiera puede acceder al interior.
El baño se inunda al ducharse.Han pegado un trozo de esquinero para frenar el agua,pero no es efectivo. El suelo del baño estuvo mojado los dos días de nuestra estancia. No hay ventilación y las toallas no secan( no hay cambio o reposición) y a pesar del extractor, el espejo y las paredes se llenan de vapor.
No hay persiana ni cortina oscurecedora, lo que complica dormir si necesitas oscuridad.