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Wellness Hotel Gendorf

Property class: 3

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Photo gallery for Wellness Hotel Gendorf

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Krkonošská 153, Vrchlabi, 54301
  • Place, Krkonoše National Park
    ‪2 min walk‬
  • Place, Ski Resort Herlikovice
    ‪16 min walk‬
  • Place, Spindleruv Mlyn Ski Resort
    ‪13 min drive‬

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About this property

Wellness Hotel Gendorf

This smoke-free hotel features a full-service spa, a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Wellness Hotel Gendorf offers 34 accommodations with free toiletries. Satellite televisions are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
With your stay at Wellness Hotel Gendorf, you're connected to the convention centre and just a quick walk from Elbe. You'll find features such as free breakfast, free WiFi in public areas and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine while dining at Mincovna
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Indulge with aromatherapy, body treatments or hydrotherapy at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and fitness classes
  • Steps from Elbe and 6 minutes on foot from Krkonoše National Park
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Wellness Hotel Gendorf offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A nightclub, spa services, and a terrace are also featured at the family-friendly Wellness Hotel Gendorf. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vrchlabi hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Mincovna – This restaurant specialises in local and international cuisine and serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Covered parking on site (EUR 12 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mincovna

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Ice skating
  • Nightclub
  • Sauna
  • Ski storage
  • Sledding
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities

Conveniences

  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 36 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150.00 per vehicle (return)
  • Covered self-parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Gendorf Vrchlabi
Gendorf Vrchlabi
Hotel Gendorf
Wellness Hotel Gendorf Hotel
Wellness Hotel Gendorf Vrchlabi
Wellness Hotel Gendorf Hotel Vrchlabi

Wellness Hotel Gendorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 44 reviews
Rating 8 - Good. 19 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Elizaveta

Very good hotel Clean, silent, so good chill area on grand floor but so bad pillow in room And add please chicken sunka on breakfast
Stayed 8 nights in Aug 2025

10/10 Excellent

Fulton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic stay

Absolutely great hotel. The service, rooms, and food were all first class. Highly recommended.
Stayed 1 night in Aug 2025

8/10 Good

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Tom

Stayed 1 night in Jan 2024

6/10 Okay

Tomas

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Small hotel with not comfortable beds… i order rooms for 4 and got only three beds. Everything has been solved. Cleanings service unfortunately not available over weekend. Perfect wellness in next doors
Stayed 2 nights in Oct 2022

6/10 Okay

Natalia

Liked: Cleanliness, staff & service
We stayed in room 101. The door frame was knackered so couldn't lock. No
Stayed 1 night in Sep 2019

10/10 Excellent

Gottfried

Liked: Cleanliness, staff & service, property conditions & facilities
Wir sind immer gut aufgenommen u. möchten das so immer weiter haben. Danke
Stayed 4 nights in Sep 2025

10/10 Excellent

Timm

Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Sauber, Ordentlich, Zweckmäßig auch für Tagesreisende. Reinigung der Zimmer erfolgt leider nicht täglich und am Wochenenede gar nicht. Frühstück ist ausreichend aber vor 8:15 Uhr das totale chaos. Mittagessen und Abendessen sind im vergleich zu umliegenden fußläufigen Gaststätten doch sehr teuer. Speisekarten gibt es auch in Deutsch, Wenn man als Familie kommt kann man auch in den Gasträumen Spiele und Karten spielen. Ab 11 Uhr sind die Gasträume mit Kellnerinnen besetzt die Englisch,Landessprache und etwas Deutsch können.
Stayed 3 nights in Jul 2025

6/10 Okay

jens jacob

Stayed 1 night in Jul 2025

8/10 Good

Henrik

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Perfekt boende, centralt mellan de olika skidområdena. Nära många trevliga restauranger.
Stayed 6 nights in Feb 2025

10/10 Excellent

RYOJI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周辺に何もない
Stayed 1 night in Feb 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly and supportive Team
Stayed 3 nights in Dec 2024

10/10 Excellent

Volker

Stayed 1 night in Oct 2024

8/10 Good

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Antonius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede centrale ligging
Stayed 4 nights in Apr 2022

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip, room on the 3rd floor

Nice hotel in the center. It is possible to park the car in the underground garage. Elevator in the building and restaurant at the hotel. Room and bathroom clean.
Stayed 1 night in Dec 2021

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Vitaliya

Stayed 1 night in Dec 2020

8/10 Good

Hans Joachim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer zur Elbe sind durch das Rauschen des Wassers nur bei geschlossenem Fenster optimal. Die Küche war gut und kann empfohlen werden. Personal war hilfsbereit und freundlich.
Stayed 2 nights in Aug 2020

10/10 Excellent

Renata

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020