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Waitomo Village Chalets Home of Kiwipaka

Property class: 3

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Photo gallery for Waitomo Village Chalets Home of Kiwipaka

BBQ/picnic Area
Meeting facility
Exterior
Property grounds
Queen Ensuite Chalet | Bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Hotel Access Rd., Waitomo Caves, 3977
  • Place, Waitomo Caves Discovery Centre
    ‪2 min walk‬
  • Place, Caveworld
    ‪5 min walk‬
  • Place, Waitomo Glowworm Caves
    ‪8 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪49 min drive‬

Room options

View all photos for Loft Chalet

Loft Chalet | Bed sheets

Loft Chalet

9.4 out of 10
Exceptional
(9 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 Single Beds and 1 Single Bunk Bed

View all photos for Twin Single Ensuite Chalet

Twin Single Ensuite Chalet | Bed sheets

Twin Single Ensuite Chalet

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Queen Ensuite Chalet

Queen Ensuite Chalet | Bed sheets

Queen Ensuite Chalet

8.6 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Kitchenette Chalet

Family Kitchenette Chalet | Bed sheets

Family Kitchenette Chalet

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | Bed sheets

Basic Shared Dormitory

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Shared Dormitory, Mixed Dorm

Basic Shared Dormitory, Mixed Dorm | Bed sheets

Basic Shared Dormitory, Mixed Dorm

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Twin Room

Basic Twin Room | Bed sheets

Basic Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Loft Chalet

Loft Chalet | Bed sheets

Loft Chalet

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed, 1 Single Bunk Bed and 1 King Bed

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  • Free Wi-Fi
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About this property

Waitomo Village Chalets Home of Kiwipaka

Express check-in, express check-out and free self-parking are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Waitomo Village Chalets Home of Kiwipaka offers 43 accommodations. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Waitomo Village Chalets Home of Kiwipaka, you're just a quick walk from Waitomo Glowworm Caves. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include luggage storage
  • Just a 3-minute walk from Caveworld and 8 minutes on foot from Waitomo Glowworm Caves
As a guest of Waitomo Village Chalets Home of Kiwipaka, you'll find express check-in and express check-out. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Waitomo Caves hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: NZD 20 for adults and NZD 20 for children

Things to do

  • Bicycle tours

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • On the boardwalk/promenade

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Shower

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20.00 for adults and from NZD 20.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Waitomo Village Chalets Home of Kiwipaka.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Kiwi Paka Waitomo Hostel
Kiwi Paka Hostel
Kiwi Paka Waitomo
Kiwi Paka
Kiwi Paka Waitomo
Waitomo Village Chalets
Waitomo Village Chalets Home of Kiwipaka Hotel
Waitomo Village Chalets Home of Kiwipaka Waitomo Caves
Waitomo Village Chalets Home of Kiwipaka Hotel Waitomo Caves

Waitomo Village Chalets Home of Kiwipaka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 259 reviews
Rating 8 - Good. 73 out of 259 reviews
Rating 6 - Okay. 21 out of 259 reviews
Rating 4 - Poor. 7 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service
Good rooms, clean and tidy. Comfortable beds
Stayed 1 night in Jan 2026

6/10 Okay

Suman

Stayed 3 nights in Jan 2026

2/10 Terrible

Sujana

Stayed 1 night in Jan 2026

8/10 Good

Abhijit

Stayed 2 nights in Dec 2025

8/10 Good

Nadesh

Stayed 1 night in Dec 2025

8/10 Good

Lindsey

Stayed 1 night in Dec 2025

10/10 Excellent

hone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, everything clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the area. Simple yet comfortable. Great staff there.
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Pub next door was very convenient for evening meal and reasonably priced. Patio of chalet was a pleasant way to spend an hour or so in the evening
Stayed 1 night in Dec 2025

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely clean room, comfy bed, great shower pressure and super friendly staff. Perfect stay :)
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Quiet
Stayed 1 night in Dec 2025

6/10 Okay

Emma

Travelled with partner
Staff were lovely and welcoming. We were able to park immediately outside our room’s terrace where we enjoyed a peaceful dinner sat outside. Room was fairly basic. Great location though for an early morning trip to the waitomo caves.
Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Nov 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service
Very friendly staff and experience
Stayed 1 night in Nov 2025

4/10 Poor

Andrew, Houston

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good. Staff was fine. Cleanliness could be improved. Room did not have any toilet paper when we arrived, no staff upon arrival, this is a bare minimum item, took almost 3 hours to get a response. They understood but not acceptable. Has to be fixed for all guests.
Stayed 1 night in Nov 2025

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The space was clean and staff was very friendly and accommodating. It is located in a very quiet area and just a pleasure waking to chirping birds. It appears the space was recently upgraded. Everything was very nice.
View from Waitomo walkway
View from Waitomo walkway and the historic hotel next to Waitomo chalets. Beautiful area!
Stayed 1 night in Nov 2025

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen fully equipped.
Stayed 2 nights in Nov 2025

8/10 Good

Yumiko

Travelled with family
Liked: Property conditions & facilities
The staff are very kind and polite. The TV is out of order. There is no air conditioner. During the stay, towel changes, beverage refills, and room cleaning are only provided upon request.
Stayed 2 nights in Nov 2025

8/10 Good

Natty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and is great deal
Stayed 1 night in Oct 2025

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities
All excellent
Stayed 1 night in Nov 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities
Good and clean
Stayed 1 night in Nov 2025

10/10 Excellent

aaron

Stayed 2 nights in Nov 2025

6/10 Okay

Marie

Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff friendly and helpful. Location is great for Gloworm activities.
Stayed 1 night in Oct 2025

6/10 Okay

Louis

Liked: Staff & service
Everything was good except for the water. We made a cup of tea on arrival which tasted absolutely awful. Very concerning about the standard of the drinking water if this could be tasted even after boiling the water.
Stayed 1 night in Oct 2025