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Warrington Fir Grove Hotel, Sure Hotel Collection by BW

3.0 star property

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Photo gallery for Warrington Fir Grove Hotel, Sure Hotel Collection by BW

Exterior
Lounge
Combined shower/bathtub, hair dryer, towels
Lounge
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Knutsford Old Road, Grappenhall, Warrington, England, WA4 2LD
  • Place, Manchester Ship Canal
    ‪1 min walk‬
  • Place, Cantilever Park
    ‪13 min walk‬
  • Place, Grappenhall Heys Walled Garden
    ‪4 min drive‬
  • Airport, Manchester (MAN)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Warrington Fir Grove Hotel, Sure Hotel Collection by BW

Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Warrington Fir Grove Hotel, Sure Hotel Collection by BW offers 52 accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Warrington Fir Grove Hotel, Sure Hotel Collection by BW, you're just a quick walk from Manchester Ship Canal. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Capri
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Within a 15-minute walk of Manchester Ship Canal and Cantilever Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Warrington Fir Grove Hotel, Sure Hotel Collection by BW also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Warrington hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Capri – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sculpture Lounge – On-site bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Capri
  • Sculpture Lounge

Things to do

  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 12 July 2023 to 31 December 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hallmark Warrington
Hallmark Hotel Warrington
Warrington Sure Hotel Collection by Best Western
Warrington Fir Grove Hotel, Sure Hotel Collection by BW Hotel

Warrington Fir Grove Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 113 out of 358 reviews
Rating 8 - Good. 142 out of 358 reviews
Rating 6 - Okay. 55 out of 358 reviews
Rating 4 - Poor. 29 out of 358 reviews
Rating 2 - Terrible. 19 out of 358 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet decent location

Quiet decent location
Stayed 1 night in Jul 2022
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would give this Hotel 5 stars as we took our dog

The room was small but for one night it was very nice and clean, plus we took our little dogs so very 😁
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good food

Had risotto and salmon which was the best hotel food I’ve had - it was brill. Breakfast was good.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Martin

Liked: Property conditions & facilities

Wedding party

Had our wedding reception here staff were excellent even running my wife to the registry office when the taxi failed to show up we and our guests were very well looked after loved the breakfast too
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very warm
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
There is a really lovely girl who works on the reception (blonde) she’s so kind and welcoming!! Should be credited she’s so kind
Stayed 1 night in Aug 2022
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel if a bit overpriced

We were slightly cautious about staying here after reading alot of the recent reviews but we can definitely say we were pleasantly surprised. The hotel is nice and clean, the staff were excellent and helpful and the room was large with a comfortable bed, we have no complaints other than maybe the cost. It is rather expensive considering it's a bit dated, but other than that, we couldn't see why there had been so many pad reviews.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Raymond

Liked: Staff & service, room comfort

Nice but could try harder

Nice hotel in good area... bit tired and worn but understandable with last few years of covid... missed rubbish left in room from previous guests... breakfast good .... will go back when in area
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good apart from the condition of the rooms.

After driving all day to get here the first room i was given the TV didnt work so was moved to a different room of which the bed was broken and the mattress was so old and work it was like laying on a rug. Thw 3rd room was okay however was run down im areas and still had a broken bed. The staff are friendly and happy to help and the food was okay too.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Yvonne

Liked: Staff & service
Disliked: Cleanliness

Wedding stay

My Friend and I stayed at the Fir Grove Hotel for a friends wedding. The check in was fast and efficient. Our room was dated and needed decorating. The carpet had various stains on it and it needed a dust. The room overlooked the rear of the property. Our view consisted of an extraction system and a dirty nappy which had obviously been thrown out of the window.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

LYNDA

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Main corridor areas old tired decor. Initially we’re not allocated our booked room upgrades and had to stand our ground with receptionist. 2nd day our rooms not cleaned. Breakfast good and room upgrade a must as standard rooms are tired and basic. Ok for a 3 star - however we chose it only because it was near to our family for visiting.
Stayed 3 nights in Oct 2022
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly staff but not a pleasant stay

The staff were nice and delivered my food to my room despite there being no room service. However this was due to the phone not working. Room not very clean, lots of dust on bathroom fan, bed head board smelt musty, stains and specks of things on bedsheets and towels. Long wait to be served when checking in.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Nathan

Disliked: Staff & service, property conditions & facilities

Too busy with wedding, room not ready at 8.30pm

Staff rushed off feet due to wedding Nobody to check us in. When they did,btwin room we had paid upgrade for in advance, wasn't even ready, made it sound as if it was our fault!
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - quiet area.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

It is ok, but definitely overpriced for ok!!

It was ok, with some good and not so good parts. Cleanliness is fine and to a reasonable standard, a few corners of rooms and skirting could do with some attention. Parking is free and we had no problem getting a space. We had issue with curtains not closing which was fixed quickly, I'd say within 10mins of reporting it. Ate at the restaurant once, husband's meal, a burger and chips was good, my pizza didn't arrive until he was nearly finished his meal, and that was after I told him to start eating before his meal got cold, after the long wait I was surprised to be given a Chicago town frozen pizza with cherry tomatoes added and charged £13.95 for it!! The worse part of the stay was the heating was on upstairs, it was the hottest day of year so far (30 degrees) which made sleeping near impossible. When we asked staff about it the following day we were told the hotel have to have the heating on for the hot water otherwise there wouldn't be any, thank goodness the temperature dropped the following day for our second night. Staff are all helpful and friendly.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service

Underwhelmed

Quite an underwhelming room due to its bijou dimensions and dated facilities
Stayed 1 night in Jun 2022
Verified

6/10 Okay

MARK

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Value for money comfy rooms

Staff were great but the hotel was a little tired looking
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Akiko

Room was really dark. No natural light due to small window in Room 51. Clean but not worth the price of £130.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Martin

Liked: Staff & service
Disliked: Room comfort

Amazing staff.

Amazing staff. Nothing was too much trouble. Corridors and room were really hot. Room decor wasn't the best and beds not the comfiest.
Stayed 2 nights in Apr 2022
Verified

2/10 Terrible

Gail

Disliked: Staff & service, property conditions & facilities, room comfort
No restaurant open
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Blair

Disliked: Property conditions & facilities, room comfort

No frills disappointing hotel

The hotel is tired looking. I arrived at 9pm on a Friday night, I was told the restaurant closed at 9pm despite the website saying there was room service, I was advised there wasn’t. The room was the smallest room I have stayed in ever. The website I had seen said rooms had baths, it was just a shower. The room was clean but tiny. The bed was so uncomfortable. The check in is a bit confusing as it’s also a bar. Which was unfortunate as there was a wedding on when I needed to speak to the reception and people were also understandably getting drinks. My room key randomly stopped working and I had to go down to the bar/checkin desk multiple times to get it fixed. The girls behind the bar/desk were polite and friendly. There was a man who I assume was some kind of manager who was quite rude when talking to staff and disinterested when talking to customers. I checked out early I didn’t fancy a second night here. It’s very much a tired hotel with no frills at all. If you simply want a bed and you’re not fussy about anything else you’d be fine. Personally I wouldn’t stay here again but it was clean.
Stayed 2 nights in Apr 2022
Verified

4/10 Poor

IMPACT PEOPLE

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor

Check in was a nightmare they couldn’t locate our booking so we had to wait to get checked in. Booked a suite so when finally checked in we were given a standard room. Not a great start. A four poster bed in a room is not a suite this room is small and compact - but the bathroom is a good size but still not a suite. Hotel not allowed to book taxis !! Find that odd as well as you can’t charge to your room. !!! Breakfast - well what can I say - unreal. Chaffing dishes allowed to run to zero food no bread for toast - clearly short staffed but a ridiculous service without an apology Basil fawlty is Rocco forte compared to this. Nice refurbishment but service to match is non existent.
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
the photographs exaggerate the condition of this hotel, the rooms were the size of a shoe box you had about 12" around bed to walk, Shower room - no bath and shower was pathetic breakfast ok but the serving dishes - beware handle missing = burnt fingers
Stayed 1 night in Mar 2022
Verified

8/10 Good

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mothers Day weekend

Lovely hotel. But the single put me up bed wasnt the best. The mattress kept moving as it wasn't fixed to the bed.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff when needing to get some new trousers!
Stayed 1 night in Feb 2022