Hotel Nell - Union Market

4.0 star property

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Photo gallery for Hotel Nell - Union Market

Relax in a stylish space with a mix of seating areas and a large round table for gatherings.
Enjoy a warm atmosphere and a variety of specialty coffee drinks at this inviting coffee bar.
Relax in a spacious seating area with leather sofas and a coffee table, surrounded by a bookshelf filled with potted plants and glass jars.
Welcome to our hotel lobby, featuring a spacious reception area with digital display, comfortable seating, and a well-stocked bookshelf.
Relax in a cozy living room with a comfortable sofa, round coffee table, and plush armchairs, surrounded by lush greenery and a striking chandelier.

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Walter E. Washington Convention Center
    ‪3 min drive‬
  • National Mall
    ‪3 min drive‬
  • United States Capitol
    ‪4 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

Family

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Full Express

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel Nell - Union Market Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 849 reviews
Rating 8 - Good. 200 out of 849 reviews
Rating 6 - Okay. 109 out of 849 reviews
Rating 4 - Poor. 56 out of 849 reviews
Rating 2 - Terrible. 38 out of 849 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a stay !

Surprised by relaxed and contemporary vibe of lobby. Staff welcoming and easy to talk to. Breakfast was delicious.
Stayed 1 night in Apr 2025

2/10 Terrible

Enrique

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Would not choose to stay in this property again. The bedroom was poor. The bathroom very small and uncomfortable. The bedroom ceiling totally run down. In general, totally overpriced
Stayed 1 night in Apr 2025

8/10 Good

Corine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Small but clean rooms. Nice decor. Friendly staff. Very good breakfast. Convenient parking close by. Some nice restaurants near by.
Stayed 3 nights in Apr 2025

6/10 Okay

Virginie

Stayed 1 night in Apr 2025

8/10 Good

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style and aesthetic of the property was super cute, modern and eclectic. The rooftop bar/restaurant was great and super convenient. The staff was helpful and polite. Parking was a challenge as we had a large pickup truck that didn't fit in the deck we were told to park in. Other than that, the bed tilted down at the head which we didn't realize until the morning and both woke up feeling a bit funky. Overall though, the rooms were very nice, spacious, updated and well-decorated. We would absolutely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Christopher

Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome boutique hotel. Decor in public space and guest rooms are very welcoming and comfortable. The main lobby and small outdoor balcony near elevator is the perfect place to sit and read, have a conversation or as I did waterpaint. The area is definitely a foodie adventure so many places to choose from. The Treehouse and cafe on site are very good. I recommend reservations for the Treehouse, the 2 times (5:30pm Wednesday &Thursday) I stopped in for an early dinner I was informed they had only bar seating. All the tabels were reserved. I was there about an hour and a half and only 3 tables has guests. Food is good and the waitstaff are pleasant and attentive.
Stayed 6 nights in Apr 2025

10/10 Excellent

Janelle

Stayed 1 night in Apr 2025

10/10 Excellent

Betsy

Liked: Staff & service, amenities, property conditions & facilities
It was a great experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this property when we are in Washington, DC. We love the proximity to Union Market and the ability to walk or take the metro almost anywhere. The price is very reasonable for this area and they allow dogs. The rooms are pretty small but we don't spend much time in them anyway.
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good use of Space. Friendly front desk Staff
Stayed 3 nights in Apr 2025

6/10 Okay

Aubrey

Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy staying at Hotel Nell.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ling Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Anna Margaret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at. We went for a family trip to DC with our two boys. The family room was a great option as it offered bunk beds for them. They had their own little space with curtains and lighting and charging ports. The hotel was very cute and trendy. Liked that I didn’t feel like I was staying at a chain hotel and enjoyed the unique atmosphere and decor. The property was close enough to the metro to use city transportation. I would definitely stay here again and would refer to others.
Stayed 3 nights in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Missy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is aesthetically pleasing. Staff was nice at check-in, but when we checked into our room, there was a huge hole in the ceiling. Once we communicated this with the front desk staff (including showing them a picture) they expressed there wasn’t much they could do and there weren’t “any” rooms to switch to. Maintenance saw the hole and was surprised to see by the size. He took pictures and informed us that the person who does the patches was not there for the weekend. Maintenance, however, got us a new room despite front desk indicating there weren’t “any” rooms available to switch to. I don’t appreciate the dishonesty about room availability and how Maintenance took care of what front desk should have from the beginning. I did not feel safe sleeping in a room with a huge hole in the ceiling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for shopping and food with a variety of choices!
Stayed 4 nights in Apr 2025

10/10 Excellent

Martha Elba, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Vance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that it is very loud. Half the rooms overlook a courtyard. And the walls are thin. Pipes in the room overhead can sound like a raging river. It would be nice if there were signs to be quiet after ten pm. It quieted down after midnight when we were there.
Stayed 3 nights in Apr 2025

6/10 Okay

Fabiola

Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is comfortable and friendly but a bit out of the way. Providing a street address and directions would make it a bit easier to find. Very friendly staff.
Stayed 3 nights in Apr 2025