4/10 Poor
Pip
10 Mar 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was prepared for this hotel to be basic and it does offer what is needed as basic goes. The beds were comfy and the provided toiletries were good, good quality sheets and towels. The staff were all lovely especially the restaurant and front desk, and the other staff obviously work hard as observed. I was only there for one night for convenience on a long drive. Surface the property is clean, but it could do with a real deep clean around the back of things and the doorways.
Small improvements could elevate the experience easily. There was absolutely no sound proofing on the main door to the room and the hallway and people were loudly walking around they could do with just adding some sound proofing/sound proof seals around the doors to elevate quality of sleep - especially with laminate flooring, nothing is absorbing the sound. I slept with the air con on all night to block out noise, And a towel along the base of the door.
The window in my room was unlocked on the ground floor at the back of the building under two layers of blinds. I checked this but I was a bit creeped out by the fact it was unlocked. In the morning I left my key in the room and wasn’t asked for ID for a new one. Possibly they had a copy of my licence and could see my photo which is fine, but it made me wonder if a key would have been handed over that easily to anyone. The town is small and safety may not be as major concern to the hotel as it is to me as a woman travelling alone for this instance.
Pip
Stayed 1 night in Mar 2025