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James Cook Hotel Grand Chancellor

4.5 star property

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Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Executive Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Concierge desk
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Te Papa
    ‪11 min walk‬
  • Courtenay Place
    ‪14 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite

Living area

Suite

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior Studio Suite, Harbour View

10.0 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Family Studio, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Terrace Room

8.4 out of 10
Very good
(165 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Double Room

9.2 out of 10
Wonderful
(113 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(102 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
The price is €94
includes taxes & fees
5 Oct - 6 Oct
Novotel Wellington

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with bars/lounges and fitness centre
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking. Weekly housekeeping is available.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary newspapers and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of James Cook Hotel Grand Chancellor's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Botanic Gardens and St Paul's Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Whitbys Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar – This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 799 out of 1566 reviews
Rating 8 - Good. 524 out of 1566 reviews
Rating 6 - Okay. 145 out of 1566 reviews
Rating 4 - Poor. 64 out of 1566 reviews
Rating 2 - Terrible. 34 out of 1566 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful strong shower much appreciated to start our busy days.
Stayed 2 nights in May 2025

8/10 Good

Gary

Stayed 2 nights in May 2025

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Will definitely go back
Stayed 1 night in Jun 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were tidy and clean. The staff were very helpful and happy. The breakfast was amazing.
Stayed 2 nights in Jun 2025

4/10 Poor

Ian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Looks very shabby and dated - in bad need of refurbishment - noisy air-conditioning
Stayed 2 nights in Jun 2025

10/10 Excellent

MARGARET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James Cook is in the centre of town close to all amenities. There is always a taxi out the front of the hotel to take you anywhere you want to go if you do not wish to walk. If walking you are in the centre so all the shops and resturaunts are with walking distance. The waterfront is two blocks away with ferry's to various other small towns along the coast.
Stayed 1 night in Jun 2025

10/10 Excellent

Merle and Grant

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is so central, parked out car and walked to where we wanted to go.
Stayed 2 nights in Jun 2025

8/10 Good

Ben

Stayed 5 nights in May 2025

10/10 Excellent

Domenic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. The breakfast was very good and in a great location. Staff very friendly. Highly recommend
Stayed 2 nights in May 2025

8/10 Good

Carrina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good value, enjoyed our stay and liked the 'eco servicing' option. Glad to get free parking via expedia.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location,helpful staff, good dining options.
Stayed 4 nights in Feb 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay,room had a refurbishment so was lovely and ss usual excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

I usually stay here when in Wellington for a few reasons - the central location and access to Lambton Quay, the service and rooms and an excellent breakfast! The rates are very reasonable if you book early, and I always get breakfast included. My friend was very impressed!
Stayed 2 nights in May 2025

8/10 Good

Andrew, Gisborne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff for ensuring our stay was an enjoyable one.
Stayed 2 nights in May 2025

8/10 Good

Maria

Stayed 3 nights in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
bathroom needed to be refurbished. Cracks on vanity top WiFi connection off and on. We moved to another room Breakfast only available as room service. Extra charge for the tray
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, breakfast delicious, enjoyed our stayed
Stayed 2 nights in May 2025

10/10 Excellent

Quang, Carindale

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in heart of town, lots of options to eat, and close to key events like Sky Stadium, Te Papa and also Cable Car as well. Good stay.
Stayed 2 nights in May 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central Wellington location right in the heart of CBD. Easy access from motorway. Great views.
Stayed 3 nights in Mar 2025

6/10 Okay

Emily

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location for cbd business, room was nice, could hear the neighbours but wasn’t too bad. Common areas are pretty tired looking (hallways etc)
Stayed 2 nights in May 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at James cook Hotel. My family really enjoyed it. 👍
Stayed 1 night in May 2025

10/10 Excellent

Ag

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not enjoy Whitby restaurant. Lighting very bright, tables close together, noisy. Felt like i was in a cossie club. We had been looking forward to a nice ambient dining experience, it was the opposite and we left before ordering. Very disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Duanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025