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James Cook Hotel Grand Chancellor

4.5 star property

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Photo gallery for James Cook Hotel Grand Chancellor

Buffet
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Deluxe Junior Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Place, Te Papa
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King

Executive King | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive King

9.2 out of 10
Wonderful
(139 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(124 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.4 out of 10
Very good
(6 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Terrace Room

8.4 out of 10
Very good
(201 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About this property

James Cook Hotel Grand Chancellor

A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking. Weekly housekeeping is available.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary newspapers and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of James Cook Hotel Grand Chancellor's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of Botanic Gardens and St Paul's Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Whitbys Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar – This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Covered self-parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 932 out of 1725 reviews
Rating 8 - Good. 551 out of 1725 reviews
Rating 6 - Okay. 144 out of 1725 reviews
Rating 4 - Poor. 63 out of 1725 reviews
Rating 2 - Terrible. 35 out of 1725 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff made us feel very welcome. The room was very clean and the bed, and other furniture, most comfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Stephanie, Palmerston North

Travelled with partner
Liked: Cleanliness, amenities
We have stayed here multiple times. However, going to our room we could smell a foul odour. I called reception to make them aware. Waited another 30 minutes as it was still lingering. Discussed with the front desk and they moved and upgraded our room, which was a great solution. Thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, convenient
Stayed 3 nights in Jan 2026

8/10 Good

Roger

Stayed 1 night in Jan 2026

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean but tired bathroom tiles on floor needs more safety handles getting out of the shower/bath also so many other people slamming doors needs to be addressed
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good locations very convenient
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynne, Greely

Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable bed, really clean room, nice lounge and restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

Cary Jo

Liked: Cleanliness, property conditions & facilities
The room was spotless and the service of all the staff was great
Stayed 2 nights in Jan 2026

10/10 Excellent

AMELIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Nice staff, very helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Braden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay - the staff were amazingly helpful amongst a booking error made by Expedia. We truly appreciate the hotels support in grtting this sorted for us and being so accomodating. We will of course be coming back to the James Cook again soon for our next trip to the capital.
Stayed 2 nights in Jan 2026

8/10 Good

Nathalie

Travelled with partner
Liked: Cleanliness
Easy parking and convenient location.
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room with the harbour view and the access to the Harbour Lounge. A little disappointed that although we booked for three people and the receipt shows extra person and a fee for this, we arrived in our room to find no extra bed and we were advised we needed to pay for this.
Stayed 2 nights in Jan 2026

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff and Hotel. Always enjoy our stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Bernard

Stayed 2 nights in Jan 2026

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Suite was huge and perfect for our family of 5 after flying for 31 hours!
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly and helpful staff. Rooms are very clean! Convenient location as well.
Stayed 1 night in Jan 2026

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, amenities
Good location, old hotel but room is spcious. Staff didn’t seem to care too much. Parking is horrible, 2.2m height limit, if your suv is over, you need to park somewhere else and cost you $12 extra. Very tight parking onsite
Stayed 1 night in Jan 2026

10/10 Excellent

Krishnachandran

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness
Location was perfect completely centred in Wellington. We’ve stayed there before three years ago and noticed there’s quite a lot of rundown in the room that we had. Also hard to check in as there was only one person at the time and had to wait 15 minutes, even to just get an umbrella. But besides, that location is perfect.
Stayed 5 nights in Jan 2026

8/10 Good

Hilary

Stayed 2 nights in Jan 2026

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, amenities
Generally really good. The carpet in the restaurant around the buffet area should be replaced soon. Pretty grubby. Otherwise all good
Stayed 1 night in Jan 2026

8/10 Good

Emma

Travelled with family
Liked: Cleanliness
Brilliant central location with parking.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Didn’t have breakfast great location for many other option Room was nice comfy bed etc. great location just minutes from the harbour. Reasonable price
Stayed 6 nights in Jan 2026

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