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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property

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Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Hemmens Cultural Center
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Extended Stay America Suites Chicago Elgin West Dundee

This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with double sofa beds. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Extended Stay America Suites Chicago Elgin West Dundee, you'll be close to Santa's Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Chicago Elgin West Dundee. Free self parking is available.

This West Dundee hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 176 out of 528 reviews
Rating 8 - Good. 85 out of 528 reviews
Rating 6 - Okay. 60 out of 528 reviews
Rating 4 - Poor. 62 out of 528 reviews
Rating 2 - Terrible. 145 out of 528 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Nov 2025

4/10 Poor

Lee

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Vlad

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

David, Pingree Grove

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Stayed 5 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

4/10 Poor

Laura, Orlando

Disliked: Amenities, property conditions & facilities
Very old and outdated. No kitchen amenities unless you get them from the desk. Very loud by the stairs where our room was situated.
Stayed 4 nights in Nov 2025

4/10 Poor

Joe

Disliked: Amenities
Heat adjustments were inop too hot broken shower brace no trash cans ...
Stayed 1 night in Nov 2025

2/10 Terrible

Patrick

Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the staff was nice and accommodating. This was the highlight of the stay. I went to my room the hallway and complete building smelled like stale,wet foreign food. After 6 tries to get my key to work, I finally entered my room. Felt like I was entering my cell room from Shawshank Redemption (just a larger scale). Bathroom fixtures were missing and very dirty. I brought nothing inside the room at the time as I had an engagement in the area was going to keep me away until late at night. When I returned to retire for the evening, I set my bag down to turn on a light. When the light went on there were multiple bugs that I have never seen before (couldn't identify what they were). At this time, I turned off the light, left the room, got in my car and drove home at 4:30 in the morning without even touching the bed. I did not want to even think about what was under the covers. One of the (if not worst) hotel experiences ever. Shame on you Extended Stay America Suites Chicago Elgin West Dundee West Dundee, Illinois!!! Take some pride in your business!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Mostafa

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria, Logansport

Travelled with partner
Liked: Amenities
Lean and safe
Stayed 1 night in Nov 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
This was a terrible stay. It was plastic beds. The doors were worn and the property was not nice. I thought for sn extended stay it would be nicer. I was not happy with this.
Stayed 1 night in Oct 2025

10/10 Excellent

James L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very nice and welcoming!
Stayed 1 night in Oct 2025

8/10 Good

James L

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoy this place! Very nice!
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Pingree Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Parking secure building secure. Laundry room secure.
Stayed 1 night in Oct 2025

10/10 Excellent

Ireneusz

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everyone was very helpful answering all my questions about the hotel, local area, etc. Will definitely come back and stay again.
Stayed 1 night in Oct 2025

2/10 Terrible

Jawon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is freezing
Stayed 1 night in Oct 2025

2/10 Terrible

Saida

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I said unsafe because there was rat poop on the sofa bed, Not clean at all starting from the stairs it was filthy. The staff was good
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

2/10 Terrible

jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel stinks

Be careful when go to that hotel they stole my $100 dollars deposit according to them I smoke inside the room. They disconnected the smoke detector, to be able to steal my money, besides the toilet had no water That hotel is rubbish 0 recommended
Stayed 1 night in Oct 2025