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Best Western Plus Elgin - Chicago

3.0 star property

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Fireplace
Exterior
Lobby
Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi
Fireplace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2175 Marriott Dr, West Dundee, IL, 60118
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

2 Queen Beds, Non-Smoking, Balcony, Microwave And Mini-Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Sofabed For One Person, Microwave And Mini-Refrigerator

  • Sleeps 5

Accessible-1 King, Mobility Accessible, Communication Accessible, Bathtub, Microwave And Mini-Refrigerator, Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed For One Person, Balcony, Microwave And Mini-Refrigerator

  • Sleeps 3

2 Queen Beds, Non-Smoking, Sofabed For One Person, Balcony, Microwave And Mini-Refrigerator

  • Sleeps 5

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed For One Person, Bridal Room, Microwave And Mini-Refrigerator

  • Sleeps 3

1 King Bed, Non-Smoking, Sofabed For One Person, Patio, Microwave And Mini-Refrigerator

  • Sleeps 3

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed For One Person, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 3

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Sofabed For One Person, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 5

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

View all photos for Two Queen Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Queen Room

  • Sleeps 4

King Room with Sofabed

  • Sleeps 3

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About this property

Best Western Plus Elgin - Chicago

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Elgin - Chicago offers 126 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Elgin - Chicago. During your stay, you'll be close to Santa's Village. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a gift shop
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
Best Western Plus Elgin - Chicago offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus Elgin - Chicago. Free self parking is available.

This 3-star West Dundee hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Elgin
Courtyard Marriott Elgin
Courtyard Marriott Elgin Hotel
Courtyard Marriott Elgin Hotel West Dundee
Courtyard Marriott Elgin West Dundee
Courtyard West Dundee
Marriott Elgin
Courtyard Marriott Elgin West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Hotel
Courtyard Marriott Chicago Elgin/West Dundee
Courtyard Marriott Chicago Elgin/West
West Dundee Courtyard
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
Courtyard by Marriott Elgin West Dundee
Courtyard riott Chicago ginWe
Plus Elgin Chicago West Dundee
Best Western Plus Elgin - Chicago Hotel
Sonesta Select Chicago Elgin West Dundee
Best Western Plus Elgin - Chicago West Dundee
Courtyard by Marriott Chicago Elgin/West Dundee
Best Western Plus Elgin - Chicago Hotel West Dundee

Reviews

Best Western Plus Elgin - Chicago Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1004 reviews
Rating 8 - Good. 196 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very clean and your staff is very polite
Stayed 1 night in Aug 2025

2/10 Terrible

Sivaraj

Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a room with flooded carpet, leaking AC and when asked at front desk, I was told that's the only room they have (The front desk person already knew about the room condition but still gave me the room key without telling anything)
Stayed 1 night in Aug 2025

6/10 Okay

Josue

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay hotel

When we arrived to our assigned room there was a maintenance person fixing the blinds. They acted like it was an issue that we were there, and told us we could use the room but they stayed in the room and continued fixing the blinds. It was awkward, and we would’ve preferred some privacy. They never actually fixed the blinds so we had issues sleeping with the bright lights of the hotel sign shining through our window. The toilet had some dirt on it that we cleaned off with toilet paper, and there wasn’t a remote in the room for the tv. Overall a weird, disappointing experience.
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Staff was very rude, not enough towels and wash cloths
Stayed 1 night in Aug 2025

6/10 Okay

Nabila

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast selections, staff friendly, rooms spotless... would recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel Overall

Great hotel. Comfortable, spacious room. Good breakfast. Clean, welcoming space. Comfortable bed & bedding. Quality shampoo/conditioner/lotion. My only complaint was that they didn't restock the hot items at the breakfast and turned off the fresh yogurt machine (which would have been lovely to experience) with 20-30 minutes left. We got in very late and were looking forward to some solid protein to start the day, so it felt like a penalty for not being early birds. They also knocked on the door 10 min before we were due to checkout and it felt like they were rushing us out.
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Stayed 7 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities
The fan in the bathroom had no cover n paint n mud was falling on the floor.... It took FOREVER for the water to turn warm/hot....
Stayed 2 nights in Aug 2025

6/10 Okay

Cynthia L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The absolute worst beds we’ve ever had in a hotel! We had 2 queen beds. Both beds were lump, mounded in the middle. The sides were broken down and super soft. I don’t know why hotels are using memory foam mattresses. They do not hold up. We woke every morning with horrible aches from the mattresses. The hotel was pretty clean in the common spaces. The breakfast was powdered watery eggs and waffles. We had to clean out the microwave before we used it. The housekeeping staff did not speak much English. Housekeeping was totally on request. For a non smoking hotel they had a lot of pot smoking on the 3rd floor. Upon check out no one asked how our stay was. It wasn’t horrible, but because the beds were so bad we can’t stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place to stay with family it work the traveling distance to down town chicago
Stayed 1 night in Aug 2025

8/10 Good

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with spacious room. Nice comfortable bed and firm furniture. Common area in the back is very nice with fireplace, outdoor sofas and swings.
Stayed 1 night in Aug 2025

2/10 Terrible

Doreen, Milwaukeee

Liked: Staff & service
MY bathroom was dirty , let manger know so i gave the houase keeper 10.00 dollars to clean that s not far to me
Stayed 1 night in Aug 2025

8/10 Good

Bill

Liked: Property conditions & facilities
Updated property
Stayed 1 night in Aug 2025

10/10 Excellent

will

Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel.

Comfortable clean rooms. Great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Bhavik

Liked: Cleanliness, property conditions & facilities
Great location, Clean, Good staff, nice breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Chimezie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, clean facility
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with group
Liked: Amenities
Beautiful grounds, friendly and attentive staff, clean and beautifully decorated room with a view, comfortable beds, everything you need and more!
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar

Stayed 1 night in Aug 2025

10/10 Excellent

Ermek

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
An alarm clock went off next door very early and beeped on for a long time
Stayed 1 night in Aug 2025