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The Waterside Hotel

4.0 star property

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View from property
Premium Room | Desk, laptop workspace, iron/ironing board, free WiFi
Front of property
View from property
Superior Room | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Ardrossan Road, West Kilbride, Scotland, KA23 9NG
  • Place, Craft Town Scotland
    ‪2 min drive‬
  • Place, OVO Hydro
    ‪47 min drive‬
  • Place, Loch Lomond
    ‪55 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Hill view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Waterside Hotel

Spend the day relaxing on the beach or pampering yourself at The Waterside Hotel's full-service spa.
The Waterside Hotel offers 40 accommodations with coffee/tea makers and a hairdryer. Smart televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Si Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at The Waterside Hotel, you'll be within walking distance of Craft Town Scotland. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine and a beachfront location while dining at Waterside Restaurant
  • Indulge with reflexology, facials or body treatments at Si Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a sauna
  • Just a 2-minute drive from Craft Town Scotland and a few minutes from Ardneil Bay
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Waterside Hotel offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at The Waterside Hotel.

This 4-star West Kilbride hotel is smoke free.

Waterside Restaurant – This beachfront restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Waterside Restaurant

Things to do

  • Full-service spa
  • Hot tub
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Waterside Hotel West Kilbride
Waterside West Kilbride
Waterside Hotel
The Waterside Hotel Hotel
The Waterside Hotel West Kilbride
The Waterside Hotel Hotel West Kilbride

The Waterside Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 191 out of 270 reviews
Rating 8 - Good. 58 out of 270 reviews
Rating 6 - Okay. 15 out of 270 reviews
Rating 4 - Poor. 4 out of 270 reviews
Rating 2 - Terrible. 2 out of 270 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property far surpassed our expectations. I wouldn't have changed a thing which my husband says is high praise indeed. It was pet friendly, relaxing and just what was needed. I loved that the spa products were used in hotel and you could purchase also. I tried them and they were an amazing treat. We also visited the spa and used the thermal suite ...excellent.
Stunning sunset from beach accessed from the restaurant... so wonderfully set out.
Stayed 2 nights in Jan 2026

10/10 Excellent

aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room and views. Outstanding breakfast fresh to order
Stayed 1 night in Jan 2026

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious and view was lovely.
View from deluxe room.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room.With front porch looking out at the sea.Had to walk a fair bit to get to our room.But was worth it. Definitely go back and book room Number 408 again
Stayed 1 night in Jan 2026

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent room
Stayed 1 night in Jan 2026

8/10 Good

Lynda

Stayed 1 night in Dec 2025

6/10 Okay

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely clean comfortable room. Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities
Lovely room, really big and a large comfy bed. What more do you need?… maybe a few more gluten free options at breakfast would be good, there was nothing on the buffet I could eat. But I did get a cooked breakfast that was nice.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Amenities
Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed everything about our stay meals and rooms we’re excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Liam

Stayed 2 nights in Oct 2025

6/10 Okay

Alexander

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
From the outside, the hotel would be more in keeping in Cornwall than the rugged west coast of Scotland. My welcome was sadly half hearted and disinterested but my room was well appointed and comfortable. However, the restaurant is trying to be something that it isn’t. It was suggested that I take a seat on a sofa in the bar area and someone would take a drinks order. After 15 minutes, patience ran out! I didn’t fancy a starter and thought a small dish of olives would suffice. The cheapest, nastiest olives I’ve seen or tasted for a long time. No stick to eat them with and after enquiring, a plastic toothpick was the best on offer! My fish pie was good but glazed carrots are just the wrong vegetable. The charming waitress was overly busy whilst her colleague, in an inappropriately short skirt, propped up the kitchen pass chatting to the duty manager/restaurant manager who was equally ineffectual and lacking in observation. Some good ideas but shock application. I wouldn’t return.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and service, fantastic room, very clean. Relaxed environment.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Amenities
Excellent staff.
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 😊 overnight for a wedding along at the hydro, had great weather which help views were stunning 🌞
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Neel

Stayed 1 night in Jun 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I enjoyed my break away over all I waould rerurn
Stayed 1 night in May 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay if you prefer minimalist/ modern facilities

Very friendly helpful staff. Rather expensive for the facilitites offrered. Food very expensive . But a comfortable nights sleep
Stayed 1 night in Jan 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for our overnight stay, staff very friendly. Restaurant was very good for our evening meal with a comprehensive menu. Only slight downside was they were doing some groundwork at the rear and side of the property so it was a little noisy early in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024