Tru by Hilton West Memphis, AR

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton West Memphis, AR

Relax and socialize in this stylish lounge area with sofas, chairs, and tables.
Relax in style with a pool table, comfortable seating, and a vibrant mural in this inviting lounge area.
Relax in a stylish room with two single beds, a desk, and a flat-screen TV, offering a city view.
Relax by the pool surrounded by lounge chairs and tables.
Enjoy meals at this contemporary eatery with a central island counter and large window offering a bright atmosphere.

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    ‪5 min walk‬
  • Beale Street
    ‪10 min drive‬
  • FedExForum
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton West Memphis, AR

Hotel in West Memphis with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with an iron/ironing board and free toiletries. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include baths or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton West Memphis, AR gets high marks from our customers. During your stay, you'll be within walking distance of Southland Casino Racing. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, convenience store and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 5-minute drive from Mississippi River and 9 minutes from Beale Street
  • Cats and dogs welcome for a fee
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/games room, coffee/tea in common area, and a corner/local shop. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 596 reviews
Rating 8 - Good. 137 out of 596 reviews
Rating 6 - Okay. 59 out of 596 reviews
Rating 4 - Poor. 31 out of 596 reviews
Rating 2 - Terrible. 24 out of 596 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

lillian

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Bathroom in room wasn’t the cleanest
Stayed 2 nights in Apr 2025

10/10 Excellent

Jakiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Diedrich

Stayed 3 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Across from casino

Was passing through and spent the night. Located right across from the casino. Good location but kindy sketchy at night. Room was clean and bed was comfortable. Would recommend this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Disliked: Cleanliness, room comfort
Was told it was a handi-cap room. It was not
Stayed 1 night in Mar 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blind in room was held in place by binder clips to keep up. Toilet was loose in room. Clean beds and quick in and out for travel. Not bad overall
Stayed 1 night in Apr 2025

6/10 Okay

Cris

The stay here was decent however the area is just a bit odd driving to get to the location of the hotel you have to go through a residential area and it is very rundown. The hotel was very nice and the room was clean however there was a sewer smell in the bathroom until we ran the water in the shower.
Stayed 1 night in Mar 2025

4/10 Poor

Cari

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The homes behind the hotel are so rundown that we were afraid to stay at first. The hotel should pay to have a tall fence put up so you cannot see those homes. Our shower was out of shampoo. The tables in our room had some sticky stuff on them. When we checked in we told the staff member we were leaving early in the morning before breakfast started and requested some yogurt or muffins be sat out for us. She said she would notify the morning person. When I checked out in the morning the most person stated she knew nothing about it and was not able to help us. I told her that we have stayed at several other Tru hotels and they have always been very accommodating when we check out early. Coffee cups did not have lids. Coffee was luke warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway, but quiet room.
Stayed 1 night in Dec 2024

6/10 Okay

Danny

It’s in the hood
Stayed 1 night in Mar 2025

8/10 Good

kelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Loving Tru Hilton

The people were amazing and helpful with our issue. They guided me in the right direction for the situation we were in. I originally made reservation on hotels.com then changed dates up a day earlier with hotel not hotels.com. Got to hotel and they said my reservation was for day after I arrived. Hotel told me to call hotels.com so I did and they changed reservation. Only thing bad about this place is that the wallpaper was coming off in bathroom and facets in tub were very loose. Everything else was perfect in room and downstairs in lobby. They have a huge breakfast bar too.
Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Meleiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility!! Could work on the water pressure in the shower.
Stayed 1 night in Feb 2025

8/10 Good

Mikella

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place and not too far from Memphis, TN. Great price point.
Stayed 1 night in Mar 2025

10/10 Excellent

Britnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 4 nights in Feb 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Amazing Amazing front desk service. Shawna was amazing and very informative for places to go. I wish the room had a microwave wish was odd it didn't. It is directly ny the freeway but i did emjoy the room facing the casino .
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Front desk is so friendly they were efficient and really.made a point to greet guest in passing.
Stayed 2 nights in Feb 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience from Highway.
Stayed 1 night in Dec 2024

8/10 Good

Tameko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Charlton

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024