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Hilton Palm Beach PBI

3.5 star property

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Photo gallery for Hilton Palm Beach PBI

Outdoor pool, pool loungers
Exterior
Property grounds
Lobby
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available

Explore the area

Map
150 Australian Ave, West Palm Beach, FL, 33406
  • Palm Beach Zoo & Conservation Society
    ‪2 min drive‬
  • Palm Beach County Convention Center
    ‪4 min drive‬
  • CityPlace
    ‪4 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed

  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Executive Suite, 1 Bedroom, Non Smoking

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 34 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Room, 2 Double Beds

  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Meeting facility

Embassy Suites by Hilton West Palm Beach Central

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.2 out of 5, Very good, (1004)
The price is €157
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Embassy Suites by Hilton West Palm Beach Central

About this property

Hilton Palm Beach PBI

Lakefront hotel with 2 restaurants and free valet parking
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site.
Hilton Palm Beach PBI offers 249 accommodations with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Palm Beach PBI. During your stay, you'll be within walking distance of Palm Beach Zoo & Conservation Society. Enjoy features like free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy Italian cuisine at Osteria by Capri, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from CityPlace and a few minutes from Palm Beach County Convention Center
  • Free airport and local-area shuttle service
Hilton Palm Beach PBI offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Hilton Palm Beach PBI. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. Free self parking and valet parking are available.

This 3.5-star West Palm Beach hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Osteria by Capri – This fine-dining restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 miles
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Osteria by Capri

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (97 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should confirm the zip code if entering the hotel address in GPS; there is a duplicate street address in a nearby zip code.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Palm Beach PBI offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Palm Beach Airport
Hilton Palm Beach Airport
Palm Beach Airport Hilton
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hilton Palm Beach Airport Hotel
Hilton Palm Beach Airport
Hilton Palm Beach PBI Hotel
Hilton Palm Beach PBI West Palm Beach
Hilton Palm Beach PBI Hotel West Palm Beach

Hilton Palm Beach PBI Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ilona

Overpriced for what it was. Looked like someone had rammed into our room door and was never fixed. Towel rack was wobbly and never fixed. Lobby was nice and liked the coffee shop there. Also friendly staff at pool bar.
Stayed 2 nights in Feb 2025

8/10 Good

D'Juaan

Stayed 1 night in Feb 2025

6/10 Okay

joshua

Travelled with family
Disliked: Room comfort

Ok I guess

I bit run down and damp. Not great service. Biggest problem were the awful mattresses.
Stayed 1 night in Feb 2025

2/10 Terrible

Amy

Stayed 2 nights in Feb 2025

8/10 Good

Kristy

Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

2/10 Terrible

Jeunyde

Liked: Cleanliness, room comfort
It was very frustrating to have my card charged multiple times and each person I spoke to had a different explanation.
Stayed 4 nights in Feb 2025

2/10 Terrible

M drew

Stayed 1 night in Feb 2025

6/10 Okay

Susan, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is conveniently located near the airport and major highways. We arrived an hour before the check-in time of 4 pm and had to wait for an hour before our room was ready. I inquired at the front desk what time coffee was available in the morning and the front desk person wasn't sure when the coffee shop opened. I learned that free coffee was available from 4:30 am - 6:30 am the next day, which surprised me. There is no free breakfast. The walls are somewhat thin so we heard the neighbors next door and above. For the price of the room, I was surprised by the lack of amenities. I have stayed at many comparable places where breakfast was included and the coffee was free. I was just surprised at the cost vs the value.
Stayed 1 night in Feb 2025

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kathi, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice here. The decor in the lobby is cool and relaxing. Nice and open. Rooms beds decor clean very comfy.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Overpriced & Out-of-date

Hotel was out-dated and priced way too high for the quality offered.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 1 night in Jan 2025

4/10 Poor

Taylor

Travelled with group
Liked: Cleanliness

False advertising

The lobby and pool were nice however the rooms are extremely out dated. I called ahead to confirm my reservation and I’m glad I did because initially they had no record of it. I had to have hotels.com call them to have my booking go through. Then when I arrived I went up to my room and it was the wrong type. I spent the money to have an executive sweet with a king bed (which has a couch and kitchen) walked into a small room with two queen beds. I went back downstairs to be placed in the proper room. When I arrived at the second room it was so disappointing. Please view my photos to see how different it is in person. I would say the photos online are 1000% FALSE ADVERTISING. I’m disappointed I spent that much money.
Stayed 1 night in Jan 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Dropattie, Sugar Land

Stayed 2 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Astrid

Stayed 1 night in Dec 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby area always makes me feel welcomed and appreciated.
Stayed 1 night in Dec 2024

10/10 Excellent

Alycia

Stayed 2 nights in Dec 2024

10/10 Excellent

Selvia F

Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

4/10 Poor

Abdelhak

Bad customer service attitude at the front desk room looked very old bathroom sink chipped shower tub scratched bad smell at the room tv was not working at all
Stayed 1 night in Nov 2024

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Will definitely book again. Nice Pool, Bars and Restaurants. Great service.
Stayed 1 night in Nov 2024

6/10 Okay

Liliana

Stayed 1 night in Oct 2024