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Blue A Modern Hotel, an Ascend Collection Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Blue A Modern Hotel, an Ascend Collection Hotel

A modern lounge area with sofas, a pool table, and a unique chandelier.
A modern hotel lobby with blue sofas, a bar area, and a decorative chandelier.
A hotel room with a large bed, two bedside tables with lamps, a massage chair, and a wall mural of mountains.
A modern coffee bar with espresso machines, a coffee station, and a shelf with coffee products.
A modern hotel with a covered entrance, multiple windows, and a well-maintained lawn.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Shops
    ‪10 min walk‬
  • Place, Cinemark West Springfield 15
    ‪11 min walk‬
  • Place, Olympia Ice Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a massage chair, and a wall mural of mountains.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A modern hotel room with a large flat-screen TV mounted on the wall, a wooden console table with a microwave, and a black office chair.

Suite, 1 King Bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Superior Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

A neatly made bed with white linens, a wall-mounted lamp, and a nightstand with a phone and charger.

Standard Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Blue A Modern Hotel, an Ascend Collection Hotel

Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Blue A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and complimentary slippers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Blue A Modern Hotel, an Ascend Collection Hotel, you'll be connected to the convention centre and within walking distance of Cinemark West Springfield 15. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from MGM Springfield and 7 minutes from Naismith Memorial Basketball Hall of Fame
As a guest of Blue A Modern Hotel, an Ascend Collection Hotel, you'll find a 24-hour fitness centre, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Blue A Modern Hotel, an Ascend Collection Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Blue A Modern Hotel, an Ascend Collection Hotel was completed in August 2025.

Smoking is allowed in designated areas at this West Springfield hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 4 per cent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Blue A Modern Hotel, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 293 reviews
Rating 8 - Good. 31 out of 293 reviews
Rating 6 - Okay. 14 out of 293 reviews
Rating 4 - Poor. 9 out of 293 reviews
Rating 2 - Terrible. 7 out of 293 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the very best around chicopee mass
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
was a weird location but once it was found, the place was top knotch
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff in a newly remodeled hotel. Love the spa/massage chairs in the room and the daily freshly baked cookies!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was clean and the massaging chair in the room was awesome after a long day of traveling.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. The massage chair in the room is a great touch
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, contemporary atmosphere Loved the massage chair in the room! A must stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel.. i would stay there again 100%
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello!! Such a welcome surprise! Everyone was great and the lobby and the room were beautiful! Will definitely stay there again!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The lobby was beautiful. The massage chair in our room was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tilshon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, room was very clean and smelled good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Reception was lovely and all the amenities we will be returning!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. New property. Comfortable beds. Great r
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new property. Needs a better detailed cleaning on rooms but very nice
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way including including primo massage chair in room!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities
Great parking
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this was a beautiful hotel. The rooms were beautiful. The staff were so nice and I was so excited when I walked into the room and there was a massage chair.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Very modern and bright. Very clean and quiet
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brava, to all the staff here
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
The staff was courteous, the room was very clean, but the massage chair was the best.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem. Set far back from the busy roads so very quiet. Place was very clean and every staff member I dealt with was excellent!! Chair was fun to use a few times. Bed was comfy, and pleasantly surprised by cozy robes and slippers. Very small fridge that’s won’t fit food, that’s my only coplaint.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, parking and internet were sufficient
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Yovelys

Liked: Cleanliness, amenities, property conditions & facilities
Great staff super nice beautiful hotel lots of parking
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean, loved the massage chair and free shampoo .. the beds were so comfy!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ken

Yes it was fine
Stayed 1 night in May 2026