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Grand Hotel, Whangarei

Property class: 2.5

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Photo gallery for Grand Hotel, Whangarei

Interior
Front of property – evening/night
Dining
Individually decorated, individually furnished, iron/ironing board
Dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
2 Bank Street, Northland, Whangarei, 0110
  • Place, Claphams National Clock Museum
    ‪10 min walk‬
  • Place, Hundertwasser Art Centre
    ‪10 min walk‬
  • Place, Town Basin Marina
    ‪11 min walk‬
  • Airport, Whangarei (WRE)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Balcony Room

Royal Balcony Room | Individually decorated, individually furnished, iron/ironing board

Royal Balcony Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Single Room, 1 Large Single Bed, Ensuite

Premium Single Room, 1 Large Single Bed, Ensuite | Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 Large Single Bed, Ensuite

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room 48: Queen's Room

Room 48: Queen's Room | Individually decorated, individually furnished, iron/ironing board

Room 48: Queen's Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed, Ensuite

Premium Double Room, 1 Queen Bed, Ensuite | Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 1 Queen Bed, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Ensuite

Standard Twin Room, 2 Single Beds, Ensuite | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Single Beds, Ensuite

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed, Ensuite

Standard Single Room, 1 Single Bed, Ensuite | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Single Bed, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Grand Hotel, Whangarei

A casino, a restaurant and a nightclub are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a meeting room and ATM/banking services.
Grand Hotel, Whangarei offers 29 accommodations with portable fans. Each accommodation is individually furnished and decorated. Televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. This Whangarei hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Grand Hotel, Whangarei, you're just a quick walk from Tuatara Gallery. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Amenities include meeting rooms and an ATM
  • Steps from Tuatara Gallery and 4 minutes on foot from Old Library Arts Centre
  • Airport shuttle service available for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A casino, a nightclub, and an ATM are also featured at Grand Hotel, Whangarei.

Smoking is allowed in designated areas at this Whangarei hotel.

Grand Hotel, Whangarei has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Casino
  • Nightclub

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1886
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
The front desk is open daily from 7 AM - 10:30 AM
The check-in location differs from the property location; go to: [Shunters Bar (Public Bar)]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 3 April 2026 to 4 April 2026 (dates subject to change).
The following facilities or services will be unavailable from April 3 2026 to April 6 2026 (dates subject to change):
  • One of the bars/lounges
  • Casino/Gaming facilities
  • Daily housekeeping
The following facilities are closed seasonally each year. They will be closed from 3 April to 6 April:
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 1 per person (one-way)
  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grand Hotel, Whangarei offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10:30 AM.
The check-in location differs from the property location. To check in, guests will need to go to Shunters Bar (Public Bar)
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 12 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hotel Whangarei
Grand Whangarei
Grand Hotel, Whangarei Hotel
Grand Hotel, Whangarei Whangarei
Grand Hotel, Whangarei Hotel Whangarei

Grand Hotel, Whangarei Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 408 reviews
Rating 8 - Good. 128 out of 408 reviews
Rating 6 - Okay. 108 out of 408 reviews
Rating 4 - Poor. 48 out of 408 reviews
Rating 2 - Terrible. 38 out of 408 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Charlotte

Disliked: Property conditions & facilities
This room was booked on behalf of a family member. They said the room was bare necessities, room itself was ok. A bit hot but that's Northland for you. What really let the place down is the fact that we thought we had scored a deal on Expedia when we booked - $360 for 4 nights. Upon check in, the family member ended up having to pay $520. If you have a room listed on the site you should honour that booking. We were forced to pay more. Very disappointing as the location is very good.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tania

Stayed 1 night in Dec 2025

4/10 Poor

Duncan

Disliked: Staff & service, amenities
Parking is not free during the day. And it is on street and metered. Big hassle. No waterfall shower. No fan or hair dryer. Located between a bar ( with karaoke) and gambling hall.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I like old buildings so that was cool. Location is great. Only downside is parking is tough.
Stayed 7 nights in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Very clean room and comfortable bed. Staff were very friendly and helpful. Would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Bed/bedding really comfy, with clean and tidy room.
Stayed 1 night in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Tobias

Stayed 1 night in Jul 2025

2/10 Terrible

Anna

Stayed 1 night in Jul 2025

10/10 Excellent

Mingtao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2025

4/10 Poor

Yvonne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Price fair - interior outdated yet serviceable - very clean, only one chair available in room for two persons - double bed set-up against side wall, making fixed bed lighting off set. Loud music carrying up from ground floor 'Gaming Lounge' function room every evening - persistent noise nuisance until midnight first night and then until 2 a.m. the following night - with revellers then brawling into street for a full hour afterwards. Very unpleasant experience. Would not recommend for families as language was offensive and behaviour aggressive.
Stayed 2 nights in Jul 2025

6/10 Okay

Joe

Stayed 2 nights in Jul 2025

10/10 Excellent

Susie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy the balcony as an extension of our room!
Stayed 1 night in Jun 2025

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

6/10 Okay

Heinrich

Disliked: Staff & service, property conditions & facilities
Location felt dodgy but the room price reflected this. Basic and old.
Stayed 1 night in Apr 2025

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved history wood tv and wee closet. Staff lovely. Fridge wasnt cold had to b turned on. Rd parking was frustrating as had to be paidvevery 4 hrs in day...and seemed unsafe at night. As did early check in havibg no lockedvroom for lugage to store.. wifi and lical resturant info was great.
Stayed 1 night in Apr 2025

6/10 Okay

Jaap [Yahp or iapi]

Stayed 3 nights in Apr 2025

10/10 Excellent

Matt

Stayed 2 nights in Mar 2025

8/10 Good

Sandra, Elkhorn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the balcony room.
Stayed 1 night in Mar 2025

8/10 Good

Tony De

Stayed 1 night in Mar 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service
The place was perfect for my goal: walking distance to the Forum. Clean bed, hot water, historical building, high ceillings, different from other places check-in method. This place has a character. Despite arriving late and checking out earlier than usually expected from guests hours the staff ladies made it work for me smoothly. Thank you!
Stayed 1 night in Mar 2025

2/10 Terrible

ZOLTAN

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is good for someone who doesn't want to sleep at night. It was impossible to sleep anything. This place is a hotel & bar. From 9pm till next morning 7am there was a loud music. If people want to have a quiet lovely night definitely do not go to this place! Also, the Hotel doesn't have own carpark. You have to find on street.
Stayed 1 night in Mar 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
no free parking - watch out for clearway road restrictions local council has over zelous contactor parking wardens - you have been warned!!
Stayed 6 nights in Feb 2025