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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

3 Bedroom Suite | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar
Front of property – evening/night
Lobby
3 Bedroom Suite | Private kitchenette | Fridge, coffee/tea maker
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪2 min walk‬
  • Whistler Mountain Bike Park
    ‪3 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, King

Suite, 1 Bedroom, King | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 Bedroom, King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Crystal King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Studio, 2 Queen Beds with Sofa Bed

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area | 49-inch LED TV with cable channels, TV, pay films

Suite, 1 Bedroom, Queen

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Crystal Double Room

Crystal Double Room | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Crystal Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Crystal Single Room

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Crystal Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 3 Bedroom Suite

3 Bedroom Suite | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

3 Bedroom Suite

  • 115 sq m
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Junior Studio Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 49-inch LED TV with cable channels, TV, pay films

Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room Selected at Check-In

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Room Selected at Check-In

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6 | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Loft Suite Sleeps 6

  • 72 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4 | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Loft Suite Sleeps 4

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite, Kitchenette

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Studio Suite, Kitchenette

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

1 Bedroom with Loft Suite

  • 81 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Crystal Lodge

Slopeside family fun near Whistler Village Gondola
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities such as a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and a safe. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystal Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Whistler Mountain Bike Park. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • Steps from Whistler Village Gondola and 8 minutes on foot from Whistler Marketplace
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. This eco-certified hotel also offers a sauna and a fitness centre. For a fee, parking is available.

This Whistler hotel is smoke free.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1414 out of 2031 reviews
Rating 8 - Good. 409 out of 2031 reviews
Rating 6 - Okay. 136 out of 2031 reviews
Rating 4 - Poor. 37 out of 2031 reviews
Rating 2 - Terrible. 35 out of 2031 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Lodge is the perfect place to stay for a weekend skiing! We were so close to the ski lifts, and the free ski valet at the hotel was amazing. Can’t forget about the hot tub after a big day hitting the slopes as well. 10/10
Stayed 2 nights in Mar 2025

6/10 Okay

Lilyanne

Travelled with pets, Travelled with partner
Disliked: Staff & service
We came to celebrate my partner's 40th birthday for the night, which I explicitly mentioned in my booking. When they confirmed my reservation, they mistakenly thought it was my birthday. I corrected them, and they assured me they noted this on their end. However, when we arrived at our room, there was a birthday message addressed to me instead of my partner. Additionally, no one offered to help us with our luggage, so my partner borrowed one of their luggage carts to make it easier to bring our bags to our room. We had to do the same when we were leaving, as no assistance was offered again. Furthermore, the thermostat in our room wasn't working properly. My partner talked to a few staff members about it, but no solution was offered, leaving us quite cold while trying to sleep. Thankfully, there was an extra blanket available. Overall, our stay was just okay, and did not quite meet our expectations for such a special occasion.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here over the fairmount any day, these people know what they are doing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Mar 2025

4/10 Poor

Sharon

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tandeep

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Staff & service, amenities, property conditions & facilities
Such a great location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Julian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are very nice and comfy. Our family enjoyed every bit of it.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Whistler, and truly enjoyed our time at The Crystal Lodge. The staff were helpful and accommodating and helped make our stay great. Rooms are spacious and clean, and the location was perfect for exploring the village, and just minutes from the lifts. We will certainly stay here again when we return.
Stayed 2 nights in Mar 2025

8/10 Good

William, Shoreline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to gondola
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Danielle

Always one of our favourite places to stay in whistler. Great staff, amazing location and easy access. We will be back!
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Stayed 7 nights in Feb 2025

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, everything in Whistler is just outside your door. The suite was excellent, clean, comfortable, and exceeded our expectations. Most importantly the staff are phenomenal, our family loved our stay and cant wait to return
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities
Although my room was a bit noisy when I was trying to sleep (I was on the main strip side), my stay was awesome! The staff was great, my room was great. I thoroughly enjoyed the sauna, pool and hot tub. I also loved how close it was to the Whistler/Blackcomb gondola.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

meng

Stayed 1 night in Feb 2025

10/10 Excellent

Felecia

Stayed 1 night in Feb 2025

10/10 Excellent

Simranjeetkaur

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, super friendly staff.
Stayed 7 nights in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025