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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

3 Bedroom Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Outdoor spa tub
Lobby
3 Bedroom Suite | Private kitchenette | Fridge, coffee/tea maker
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
4154 Village Green, Whistler, BC, V0N1B4
  • Place, Whistler Village Gondola
    ‪2 min walk‬
  • Place, Whistler Mountain Bike Park
    ‪3 min walk‬
  • Place, Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Airport, Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area | 49-inch LED TV with cable channels, TV, table football

Suite, 1 Bedroom, Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6 | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Loft Suite Sleeps 6

9.4 out of 10
Exceptional
(20 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Crystal Single Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Crystal Single Room

9.0 out of 10
Wonderful
(34 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Junior Studio Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Selected at Check-In

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room Selected at Check-In

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite, Kitchenette

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio Suite, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

1 Bedroom with Loft Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 49-inch LED TV with cable channels, TV, table football

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(6 reviews)
  • 106 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 3 Bedroom Suite

3 Bedroom Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

3 Bedroom Suite

  • 115 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4 | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Loft Suite Sleeps 4

9.8 out of 10
Exceptional
(8 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, King

Suite, 1 Bedroom, King | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, King

9.6 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Crystal King Room

8.8 out of 10
Excellent
(106 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Crystal Double Room

Crystal Double Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Crystal Double Room

8.8 out of 10
Excellent
(137 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio, 2 Queen Beds with Sofa Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(81 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Crystal Lodge

Family-friendly hotel with 3 restaurants and fitness centre
This smoke-free hotel features 3 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Crystal Lodge offers 158 accommodations with minibars and a safe. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystal Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Village Square. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a sauna and ski equipment rentals
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Steps from Whistler Village Gondola and 8 minutes on foot from Whistler Marketplace
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Crystal Lodge, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Crystal Lodge. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Whistler hotel is smoke free.

Beacon Pub & Eatery – This restaurant serves lunch and dinner. Happy hour is offered.
Balam – This fine-dining restaurant specialises in Latin American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Old Spaghetti Factory – This family restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Crystal Lounge – This karaoke bar specialises in American cuisine. Open daily.
Starbucks – On-site coffee shop. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Balam
  • Beacon Pub & Eatery
  • Crystal Lounge
  • Old Spaghetti Factory
  • Starbucks

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Foosball table
  • Games
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Table tennis

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 737.36 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Reviews

Crystal Lodge Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1689 out of 2414 reviews
Rating 8 - Good. 472 out of 2414 reviews
Rating 6 - Okay. 168 out of 2414 reviews
Rating 4 - Poor. 45 out of 2414 reviews
Rating 2 - Terrible. 40 out of 2414 reviews

Reviews

6/10 Okay

Ranjit

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk staff! The most friendliest we’ve seen in a long time! Thank you for the early check-in! It really helped us a lot
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service on what was my third time visiting this location. Room was spotless and staff were excellent with all requests.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ackeem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JOAN

Travelled with family
Excellent and very central property!
Stayed 3 nights in Aug 2025

10/10 Excellent

Sudeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Balwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Stayed 2 nights in Aug 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A decent property in a good location. I did write that this was for a 35 th anniversary celebration yet the room we were out in was probably one of the worst. No balcony and a tiny corner view out of the window. It felt very cheap. I would think for a special occasion they would make a bit of an effort and also parking is outrageous for a night. I was disappointed unfortunately
Stayed 1 night in Jul 2025

6/10 Okay

Dinesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Two challenging issues - Parking is absymal. Self parking is not really an option unless the hotel is empty. Ran into painful issues getting my chromecast setup. Took a full day to get that working Great location and otherwise decent place
Stayed 7 nights in Aug 2025

8/10 Good

Ranjana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay room the washroom layout could have been better
Stayed 1 night in Aug 2025

6/10 Okay

Brayden

Liked: Cleanliness
Older rooms, but clean. Valet service takes. Very long time
Stayed 2 nights in Aug 2025

6/10 Okay

Diandra

Disliked: Staff & service
Staff was rude for check in at the front
Stayed 3 nights in Aug 2025

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the Whistler village, shopping and dining right out the door. We got in early and our room wasn’t ready and the front desk offered to hold our bags, when we got to our room later that day our bags were in our room already, great service
Stayed 1 night in Aug 2025

10/10 Excellent

Gurshahbaz

Travelled with family
Liked: Property conditions & facilities
In the center of the town.
Stayed 1 night in Aug 2025

8/10 Good

Corrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We a a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janardhan

Liked: Amenities
Nice Stay
Stayed 1 night in Aug 2025

6/10 Okay

Gayleen

Stayed 1 night in Aug 2025

10/10 Excellent

Simranpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely adored this place!! Everyone was extremely helpful and kind. Their staff made everything easygoing and seamless. Very appreciative of everyone. The location is good as well. I love how quiet it is at night. Plus 10/10 AC (a must). Overall, 10/10 would definitely come back!
Stayed 1 night in Aug 2025