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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Two single beds with wooden frames and white bedding, a kitchenette, and a workspace.
Experience the festive atmosphere in our beautifully decorated lobby, featuring a stunning Christmas tree and elegant reception area.
Cozy retreat with a kitchenette, featuring a bed, microwave, stove, and sink.
Welcome to the lobby, featuring a modern design with a glass entrance and potted plants.
Cozy retreat with a kitchenette, comfortable bed, and a desk for work or relaxation.

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Allan & Jean Millar Centre
    ‪13 min walk‬
  • Rotary Park Outdoor Waterpark
    ‪5 min drive‬
  • Whitecourt Golf and Country Club
    ‪7 min drive‬

Room options

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Room amenity

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 68 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Basic Room, 2 Queen Beds (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • Sleeps 6
  • 3 Queen Beds

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  • Pet-friendly
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4.2 out of 5, Very good, (681)
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About this property

Cloud 9 Inn

Hotel in Whitecourt with free breakfast and 24-hour front desk
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Cloud 9 Inn. During your stay, you'll be within walking distance of Scott Safety Centre. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Scott Safety Centre and Allan & Jean Millar Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Free self parking is available.

Smoking is allowed in designated areas at this Whitecourt hotel.

Guests are served a free full breakfast daily from 5:30 AM to 8:30 AM.

Languages

English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 601 reviews
Rating 8 - Good. 181 out of 601 reviews
Rating 6 - Okay. 43 out of 601 reviews
Rating 4 - Poor. 8 out of 601 reviews
Rating 2 - Terrible. 5 out of 601 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy, High Level

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were amazing and very friendly. Property was clean and unit was the perfect size.
Stayed 3 nights in Apr 2025

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great but bring your own pillow.
Stayed 1 night in Apr 2025

10/10 Excellent

THUY

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Breakfast was great.
Stayed 1 night in Apr 2025

8/10 Good

Kyle

Stayed 1 night in Apr 2025

10/10 Excellent

BEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very welcoming
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new modern clean room. Comfortable beds and pillows
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The buildings are being renovated and updated. My suite was properly cleaned and ready when i arrived. The bed was comfortable. The included Breakfast was great, the best I have had at a hotel in a long time. Unfortunately the gym was being renovated and was closed. I will surely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carla, Sherwoood Park

Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Business traveller
Liked: Amenities
The rooms were immaculate, no old, stinky carpet, nicely, renovated, and fresh! Customer service was outstanding and breakfast was fresh and fabulous. We travel a lot, and I fully recommend this one for sure!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Professional

Decent staff and good location in Whitecourt. The rooms are clean and modern. Walls are a little thin so lots of diesel truck noise in the morning as workers go off to shifts, but other than that a good place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing. Freshly renovated and very nice. Outside was dirty from renovations and everday garbage.
Stayed 1 night in Mar 2025

10/10 Excellent

Doraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay - great rest while undergoing dental treatments.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tammara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly, room was clean and comfortable. I would stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Nathan

Travelled with family
Liked: Cleanliness, staff & service
Older hotel that’s ok, the heat is in very high, makes it very hot at night. Decent stay for the money.
Stayed 1 night in Jan 2025

4/10 Poor

Leanne

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mattresses are terribly worn out ! Windows extremely outdated otherwise the room was clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good breakfast, polite service, clean and tidy.
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Served hot breakfast was fantastic!!
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine, Dawson Creek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , easy to get to , very friendly staff, we stayed in a newly renovated room . Would definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Maureen

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always helpful and friendly service. Rooms are clean and place is quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 1 night in Jan 2025