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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property

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Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Fitness facility
Meeting facility
21-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • 24/7 front desk

Explore the area

View in a map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Place, Midnight Sun Gallery & Gifts
    ‪2 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪6 min walk‬
  • Place, Sundog Carving Studio & Gallery
    ‪9 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 59 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Eco-certified hotel with free airport shuttle and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a conference centre, a coffee shop/cafe and dry cleaning are on-site. Weekly housekeeping is available.
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with a safe and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. During your stay, you're just a quick walk from Whitehorse Waterfront Trolley. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Whitehorse Waterfront Trolley and MacBride Museum of Yukon History
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A roundtrip airport shuttle is free at scheduled times. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the eco-certified Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. Free self parking is available.

This Whitehorse hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
Steele Street – This restaurant serves breakfast, lunch, dinner and light fare.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Steele Street

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 20 for adults and from CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Reviews

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 340 reviews
Rating 8 - Good. 124 out of 340 reviews
Rating 6 - Okay. 51 out of 340 reviews
Rating 4 - Poor. 17 out of 340 reviews
Rating 2 - Terrible. 5 out of 340 reviews

Reviews

8/10 Good

Reno

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property and staff are nice. Good place to stay when in Whitehorse
Stayed 1 night in May 2025

10/10 Excellent

Terence, watson lake

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfy room
Stayed 1 night in Jun 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric, DELTA JUNCTION

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in May 2025

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay at.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Cheryl

Liked: Staff & service
The staff were very friendly I just thought the areas inside and outside need updating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

KRYSTLE

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
They were very hospitable! Nice clean rooms and friendly staff. The only thing I would recommend is having 24/7 complimentary coffee for guests who arrive late or are leaving before breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Jimi

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, restaurant has great food
Stayed 1 night in Jun 2025

8/10 Good

Mario

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer Roberta

Stayed 4 nights in May 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The only thing missing was hand cream/lotion in the room. All hotels usually provide hand cream, & I really missed not having any. Otherwise the place was great. Staff were amazing.
Stayed 3 nights in May 2025

4/10 Poor

Earl

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Poor Room Location

I paid extra for a suite, the room was nice but it was located right above the main lobby doors. I heard the front doors open and close every single time. Ended up having a horrible sleep.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Business traveller
Everything was good. Rooms are nicely updated
Stayed 4 nights in May 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

8/10 Good

Taniya

Business traveller
Good stay, clean rooms
Stayed 5 nights in May 2025

10/10 Excellent

Michele, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the overall experience. I would go back!
Stayed 8 nights in Apr 2025