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Heinitzburg Boutique Hotel

3.5 star property

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Photo gallery for Heinitzburg Boutique Hotel

Aerial view
Property video
Breakfast, lunch and dinner served
Outdoor pool, pool loungers
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
22 Heinitzburg Street, Windhoek, 9000
  • Place, NamibRand Nature Reserve
    ‪15 min walk‬
  • Place, Katutura Township
    ‪15 min walk‬
  • Place, Christ Church
    ‪15 min walk‬
  • Airport, Windhoek (WDH-Hosea Kutako)
    ‪33 min drive‬

Room options

View all photos for Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room (Deluxe)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, minibar, in-room safe, desk

Comfort Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk

Superior Double Room (Deluxe)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room (Deluxe)

Comfort Triple Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk

Comfort Triple Room (Deluxe)

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 King Bed
  • Free Wi-Fi

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 225 reviews
The price is €266
includes taxes & fees
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About this property

Heinitzburg Boutique Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and dry cleaning.
Heinitzburg Boutique Hotel offers 16 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. 43-inch Smart televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Heinitzburg Boutique Hotel, you're just a quick walk from Heinitzburg Castle. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Steps from Heinitzburg Castle and Schwerinsburg Castle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Heinitzburg Boutique Hotel. Free self parking is available.

This 3.5-star Windhoek hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Heinitzburg Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 59 reviews
Rating 8 - Good. 11 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windhoek's best kept secret,I loved this Hotel !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Unique property. Warm and friendly staff. Delicious dinner and breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Anthonius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atmosphere with excellent service

Excellent atmosphere and wonderful staff. Beautiful pool with a view.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely fantastic. The room was spacious, beautifully decorated, very elegant and had an excellent bed. We had a sublime creative dinner and a magnificent breakfast. Everything was perfect.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Herbert Christian

Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Jochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

David

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Chad

Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Hermann

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023
Verified

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Leuk hotel op n steile heuvel. N blokje lopen is er niet bij. Maar dat is ook niet nodig: het is bijzonder comfortabel. Staff is zeer professioneel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, property conditions & facilities
Es ist einfach alles Perfekt gewesen… das was das Haus auszeichnet ist seine grandiose Lage, der Ausblick und die Freundlichkeit. Wir haben uns im Leo getroffen und einen wunderbaren Abend erlebt
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eines meiner Lieblingshotels in Windhoek! Sehr liebes und freundliches Personal!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Luiz

Liked: Cleanliness, staff & service, amenities
Quarto limpo, bem arrumado, equipe gentil.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit einem wunderschönen Blick auf Windhoek. Die empfohlene und organisierte City Tour war leider nicht gut. Der Fahrer war nicht gut informiert und ist bei den Sehenswürdigkeiten im Auto sitzen geblieben.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil in Namibia

Das Hotel Heinitzburg ist eine sehr gute Wahl für den Start oder den Schluss der Namibia Reise. Ein Schloss, dessen Charme erhalten geblieben ist. Sehr schöne Suiten, und vor allem ein exquisites Restaurant (Leo) machen den Aufenthalt zum Genuss.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein sehr gutes Hotel, besonders gut war das Personal, sehr freundlich und aufmerksam. Leider gab es stundenlang kein Wasser. Das Restaurant war auch ausgezeichnet.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dr. Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, familiär geführtes Hotel, mit ebenso schöner Anlage und Pool. Top-Service. Ideal, um in Windhoek anzukommen. Gerne wieder….
Stayed 1 night in Apr 2025
Verified

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Gute Destination auf dem Weg zum Flugafen!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und gute Unterkunft. Wie immer war alles zur besten Zufriedenheit
Stayed 2 nights in Aug 2024