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4.5 out of 5

"Beautiful lodge tucked away in close proximity of great restaurants, with a private garden. If peaceful surroundings and warm-hearted staff and grea ... " More

By a verified traveller on Mon 25 Apr 2022

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Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€130* Per night/room 16 May - 17 May

Hotel Description

During your stay at The Windhoek Luxury Suites, you'll be within walking distance of Heinitzburg Castle. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 2-minute drive from Heinitzburg Castle and a few minutes from Maerua Mall

The Windhoek Luxury Suites ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Windhoek Luxury Suites

Everyone (3) Couples (1)
5 out of 5
Beautiful lodge tucked away in close proximity of great restaurants, with a private garden. If peaceful surroundings and warm-hearted staff and great finishing appeals to you, look no further.

Posted by on 25 Apr 2022

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Comment from Hotel Management

28 Apr 2022 by Ann-Lee

Thank you for the feedback

4 out of 5
alles zur vollen zufriedenheit, für einen kurzen aufenthalt jederzeit zu empfehlen.

Posted by on 9 Dec 2023

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5 out of 5
would recommend it!

Posted by on 8 Dec 2022

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Comment from Hotel Management

14 Dec 2022 by Ann-Lee

Thank you for feedback.

4 out of 5

Posted by on 11 Sep 2022

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Property Features

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly The Windhoek Luxury Suites. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Windhoek guest house.

  • 40 guestrooms or units
  • 3 dining venues
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Windhoek Luxury Suites offers 40 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the guest house include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at The Windhoek Luxury Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 7:00 PM
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • The Windhoek Suites Windhoek
  • The Windhoek Luxury Suites Windhoek
  • The Windhoek Luxury Suites Guesthouse
  • The Windhoek Luxury Suites Guesthouse Windhoek

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.