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Four Points by Sheraton Windsor Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Windsor Downtown

Restaurant
Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board
Property amenity
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

View in a map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Place, Detroit Windsor Tunnel
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪5 min walk‬
  • Place, Adventure Bay Family Water Park
    ‪6 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Room, 1 King Bed with Sofa bed, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, City View

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking, City View

8.8 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Four Points by Sheraton Windsor Downtown

Hotel with an indoor pool, 7-minute walk to Caesars Casino
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Windsor Downtown. During your stay, you're just a quick walk from Detroit Windsor Tunnel. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 3 meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Chrysler Theatre and Caesars Casino
  • Dogs welcome for a fee (restrictions apply)
Four Points by Sheraton Windsor Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. The business-friendly Four Points by Sheraton Windsor Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Windsor hotel is smoke free.

The Social Grill – On-site restaurant. Guests can enjoy drinks at the bar.
The Social Grill – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 17.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Social Grill
  • The Social Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (51 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (178 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 60.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay
  • 3.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 17.50 per night
  • Pet fee: CAD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Windsor Downtown
Sunbridge Hotel Windsor
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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 760 reviews
Rating 8 - Good. 199 out of 760 reviews
Rating 6 - Okay. 70 out of 760 reviews
Rating 4 - Poor. 31 out of 760 reviews
Rating 2 - Terrible. 37 out of 760 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zak

Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice room but the noise on the city view side was crazy, even though ear plugs were provided. The bed was ok.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel and service is amazing, everyone is friendly, very clean and comfortable. However, good luck trying to sleep, there is very loud car racing on the street every single night, and partying in the rooms that goes loud during the whole night, not talking about sport kids running on the hallways, this was legit drinking, loud music partying. We had to call front desk and they did try shutting them down a couple of times, but this was already 4 am!.
Stayed 2 nights in Aug 2025

10/10 Excellent

julian

Stayed 1 night in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where we needed to be
Stayed 1 night in Jul 2025

6/10 Okay

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not very friendly. Were not knowledgeable about the area other than to tell you it’s not safe to walk around
Stayed 1 night in Jul 2025

4/10 Poor

Lindsey

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok - underwhelming for a Four Points by Sheraton

The rooms are very small, but decent and clean. The parking garage is a bit of a nightmare. They really need to fix the patio doors going from the indoor pool to their little patio. Staff were pleasant. Fine for an overnight stay.
Stayed 1 night in Jul 2025

8/10 Good

jodi

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and wonderful staff. Parking was reasonable, my only feedback is with the Breakfast Card. It's silly to limit the choices when the card covers items as high as a $16.95 breakfast (Western Omlet). If it covers items up to $16.95, shouldn't it logically be good for lower cost items as well? Why restrict? I get there is an item that costs $18.95, but why not just charge an extra $2 for that? In other words, let the Breakfast card cover everything on the menu, except the "Hungry Man Breakfast" that requires an extra $2 premium. It clearly bothered me that there were silly restrictions on the Breakfast choices. Other than that... very nice stay.
Stayed 1 night in Jul 2025

8/10 Good

Audrey

Stayed 1 night in Mar 2025

6/10 Okay

Kimberley

Travelled with family
Liked: Cleanliness
Not the nicest area
Stayed 2 nights in Jul 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Reservation was for a high floor, city view. We’re on the 3rd floor, looking at Canadian customs at the border? One chair in the room? Hallway is not clean nor air conditioned. Very small bathroom. Not as expected.
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The Staff were very helpful and friendly, rooms cleaned well. The parking lot is overdue for repairs, couldn't open the pool patio doors. Outdoor car noise as located in downtown loud.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello Easy, check in, quiet room, clean, great restaurant, excellent facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really good, including hotel breakfast.
Stayed 2 nights in Jun 2025

6/10 Okay

James

Liked: Staff & service
It's ok, nothing
Stayed 2 nights in Jun 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Decent spot
Stayed 2 nights in Jun 2025

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, room comfort
Wonderful mattress! Clean room. Loved the bathroom showers,
Stayed 1 night in Jun 2025

8/10 Good

craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could use more accessible parking.
Stayed 1 night in Jun 2025