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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Ballroom
Lobby
Restaurant
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Devonshire Mall
    ‪2 min drive‬
  • Place, Detroit Windsor Tunnel
    ‪5 min drive‬
  • Place, Caesars Casino
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Plus by Best Western Windsor

Hotel with free breakfast, near Devonshire Mall
Along with a 24-hour fitness centre, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Free full breakfast and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and express check-out. Change of towels is available on request
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you'll be within walking distance of Devonshire Mall. Features include free breakfast and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Windsor. Free self parking is available. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired Internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Reviews

SureStay Plus by Best Western Windsor Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 1149 reviews
Rating 8 - Good. 352 out of 1149 reviews
Rating 6 - Okay. 203 out of 1149 reviews
Rating 4 - Poor. 94 out of 1149 reviews
Rating 2 - Terrible. 88 out of 1149 reviews

Reviews

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is situated in a convenient location while maintaining its quiet atmosphere. Close to shopping and restaurants and easy to come and go from. Staff are exceptionally polite and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

TOWHIDUR

Ok, but needs to improve services
Stayed 2 nights in Jun 2025

8/10 Good

Adeline

Stayed 1 night in Jul 2025

6/10 Okay

Shelley

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

8/10 Good

DEANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job on reno! LOVE the laminate floors!

Stayed 1 night in Jul 2025

8/10 Good

Arshdeep singh

Stayed 1 night in Jul 2025

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Property is clean, just renovated. Excellent staff and service. The bed was not the most comfortable but was adequate
Stayed 3 nights in Jul 2025

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Narmeen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean good breakfast
Stayed 1 night in Jun 2025

8/10 Good

Mary R

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good
Stayed 1 night in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Room was quite clean and mattress was good. No issues checking in or out. Minor noise concerns from parking lot but nothing extreme. Housekeeping was minimal however -- I stayed two nights and one bath towel was removed but not replaced, and that was the extent of it, no bed made. I didn't feel that was worthy of a tip!
Stayed 2 nights in Jun 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, room comfort

More modern than meets the eye ..,

The appearance on the outside is a bit deceptive compared to how it looks on the inside. The outside appearance outdated while the inside looks remodeled. The only issues we had were housekeeping knocking on the door this morning an hour ahead of departure. Also, the shower wouldn’t drain. Other than that, all went well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lovepreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was Worth it
Stayed 1 night in Jun 2025

2/10 Terrible

Than

Stayed 2 nights in Jun 2025

10/10 Excellent

Cris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The front desk is very friendly, the room is nice and clean, with good price
Stayed 1 night in Jun 2025

10/10 Excellent

Parker

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great from staff, breakfast, beds the rooms are clean..will definately stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness
Clean. great waffle and free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean building, room was great.
Stayed 1 night in Jun 2025

4/10 Poor

Nancy

Travelled with family, Travelled with partner
Very noisy. Can hear everything all night.
Stayed 2 nights in Jun 2025