4/10 Poor
Shannon
Travelled with family
23 Aug 2025
We had a room with a full kitchenette while the room is nice, but for kitchen, they didn’t have a spatula in order to flip her pancakes or eggs in the morning. We called room service and they told us that they did not have any more spatulas the dishwasher can I get the dishes really clean and we rinse them off so there should’ve been no reason why it didn’t get cleanand the elevator took us 15 minutes of waiting to get on and when I book your video the photos that they showed in the room that we picked we didn’t even get what we wanted. They gave us a different room. Then when we talk to great Wolf, they told us. They have no control over that but they could charge us to get the room that we wanted I said isn’t there a way on how you could have complementary something for us because this is the second time for you guys that our rooms have been wrong and we had to pay for parking per day. That’s ridiculous they didn’t have a lot of outdoor stuff or indoor stuff, but I guess maybe for someone that doesn’t have very high expectations. This place would be fine.
Shannon
Stayed 2 nights in Aug 2025
























