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Hilton Garden Inn Worcester

3.0 star property

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Photo gallery for Hilton Garden Inn Worcester

Exterior
Two Queen beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Reception
Daily to-go breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • Room service

Explore the area

View in a map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • DCU Center
    ‪5 min walk‬
  • Union Station
    ‪9 min walk‬
  • UMass Memorial Medical Center
    ‪11 min walk‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪8 min drive‬

Room options

View all photos for Two Queen beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Two Queen beds

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, with Bathtub, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

One King Bed, with Bathtub, Accessible

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Two Queen Beds, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed evolution

Desk, laptop workspace, iron/ironing board, free cots/infant beds

One king bed evolution

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

One Bedroom Suite, One King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Accessible

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hilton Garden Inn Worcester

Hotel with an indoor pool, a short walk to DCU Center
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Worcester. During your stay, you're just a quick walk from DCU Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from DCU Center and 5 minutes on foot from Mechanics Hall
  • Dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Worcester offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hilton Garden Inn Worcester also features multilingual staff, a fireplace in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Worcester hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Hilton Garden Inn Worcester has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 14.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 10.95 to 16.95 for adults and USD 6.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults and USD 6.95 to 12.95 for children
  • Self-parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Worcester Hilton Garden Inn
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Hilton Worcester
Worcester Hilton Garden Inn
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Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
Hilton Garden Inn Worcester Hotel Worcester

Hilton Garden Inn Worcester Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in May 2025

2/10 Terrible

Awais

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert

Great hotel
Stayed 1 night in May 2025

6/10 Okay

Annemarie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had everything we needed and walking distance to the Palladium (right across the street!). However, I had to clean the bathroom sink myself before using it, I understand it gets super busy in housekeeping. Could have used more attention to detail. Overall a great stay.
Stayed 2 nights in May 2025

6/10 Okay

Marisa

Stayed 1 night in May 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Hilton Garden was chosen for my son's graduation. It was close to the center and we could walk. The rooms were clean, staff were extremely friendly and the breakfast was wonderful. The wait staff at breakfast were nothing but wonderful.
Stayed 2 nights in May 2025

4/10 Poor

Deborah, WALDO

Business traveller
Disliked: Cleanliness, property conditions & facilities
Was there 2 1/2 days. Had to call the front desk mulitple times daily because the toilet wouldn't flush or would overflow. One of the times they "fixed" it I came back to find the towel I had put on the floor to try to keep the water from spreading out of the bathroom into the rest of the room still on the floor. They didn't offer to move me to a different room. They did offer to comp any water bottles I consumed from my room and are supposedly going to give me some hilton points but I will think twice before staying here again. It was extremely convenient to the convention I was atttending and overall the staff was polite and friendly but that doesn't make up for having to come down and use the bathroom in the lobby when I needed to go to the bathroom or the fact that I don't believe they thoroughly cleaned the bathroom floor each time it overflowed.
Stayed 2 nights in May 2025

10/10 Excellent

Myles

Stayed 1 night in May 2025

2/10 Terrible

Steven

Disliked: Cleanliness
The hotel turned pet friendly, smelled like dog, there was a man with a dog right by the coffee station. The room had black mold on the shower curtain li er, not enough towels & was only serviced every other day. Worst of all we were charged $700 for 2 nights. Awful!
Stayed 2 nights in May 2025

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was adjacent to where I needed to be walkable back and forth
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadine

Stayed 1 night in May 2025

8/10 Good

Nicole, Forestdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the DCU so perfect for graduation ! Staff is very friendly and helpful, room was very clean, breakfast buffet is just so-so. If your room is on street side (facing parking garage) prepare for lots of road noise!
Stayed 1 night in May 2025

6/10 Okay

Kelly, Ringwood

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
There is no on-site parking, parking is across the street in a not great area so any women traveling alone having to walk to and front from the old run-down parking garage is dangerous. The hotel is older, could some use upgrading but the room and bathroom was clean and the beds were comfortable.
Stayed 1 night in May 2025

4/10 Poor

Lori, WELLESLEY

Business traveller
Disliked: Cleanliness, staff & service
Unfriendly reception upon entering. Couldn't link my Hilton Honor points to my account. Got to room, sheets were stained, water pressure in shower was poor.
Stayed 1 night in May 2025

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in May 2025

10/10 Excellent

Kristin, Framingham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so great I was staying due to the proximity to the hospital. My father’s surgery ran longer and the staff was more than accommodating on assisting me with a later check out. The night before the surgery I checked in used the hot tub and enjoyed the UNOs attached to the building. I used the onsite fitness center which was very clean I found the common area bathroom was also extremely clean. All around this was a great experience while not staying for a not so great situation.
Stayed 1 night in Apr 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service
H mm Wcnga a VC B L
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hospitality
Stayed 2 nights in Apr 2025

8/10 Good

JOANN

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable beds. Comfortable pillows, too and friendly staff. Another plus is U o Pizza that is adjoined to the hotels. Great pizza!🍕 Hotel room Decor was okay. I wasn’t “wowed” when I walked in but it served its purpose. :). Some feedback: The bedding was wrinkled which didn’t give the room that crisp clean look and feel.
Stayed 2 nights in Apr 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
For the price per night the breakfast should be included.
Stayed 1 night in Apr 2025

10/10 Excellent

Idalis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025