Worcester Bank House Hotel Spa & Golf, BW Premier Collection

4.0 star property

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Exterior
Suite, 1 Double Bed, Kitchen, Golf View (Full Kitchen) | Living area | Flat-screen TV
Suite, 1 Double Bed, Kitchen, Golf View (Full Kitchen) | Living area | Flat-screen TV
Indoor pool, pool loungers
Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
A4103, Bransford, Worcester, England, WR6 5JD
  • Place, Malvern Hills
    ‪5 min drive‬
  • Place, University of Worcester
    ‪7 min drive‬
  • Place, Morgan Motor Company
    ‪9 min drive‬
  • Airport, Birmingham (BHX)
    ‪53 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Kitchen, Golf View (Full Kitchen)

  • Golf view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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About this property

Worcester Bank House Hotel Spa & Golf, BW Premier Collection

Hotel in Worcester with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
Worcester Bank House Hotel Spa & Golf, BW Premier Collection offers 66 accommodations with coffee/tea makers and complimentary bathrobes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Worcester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of Worcester Bank House Hotel Spa & Golf, BW Premier Collection's great location. During your stay, you'll be close to Knapp & Papermill Reserve. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, aromatherapy or deep-tissue massages at the spa
  • Amenities include meeting rooms, a lift and a terrace
  • On-site recreation includes a golf course, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Malvern Hills and 6 minutes from University of Worcester
Worcester Bank House Hotel Spa & Golf, BW Premier Collection offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, a sauna, and spa services are also featured at the business-friendly Worcester Bank House Hotel Spa & Golf, BW Premier Collection. Free self parking is available.

This 4-star Worcester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Garden Room Restaurant – This brasserie only serves dinner.
Sportsmans Bar – This bar specialises in American cuisine and only serves breakfast. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Garden Room Restaurant
  • Sportsmans Bar

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 24 December 2025 to 27 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 0.00 per person, per night
  • Spa fee: GBP 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 10.00 for children
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

BW Premier Collection Bank House Hotel Spa Worcester
BW Premier Collection Bank House Hotel Spa
BW Premier Collection Bank House Spa Worcester
BW Premier Collection Bank House Spa
Worcester Bank House Hotel Spa BW Premier Collection
Bank House Hotel Spa BW Premier Collection
Worcester Bank House Spa BW Premier Collection
Bank House Spa BW Premier Collection
Bank House Hotel Spa Golf BW Premier Collection
Worcester Bank House Hotel Spa BW Premier Collection
Worcester Bank House Spa BW Premier Collection
Best Western Premier Collection Bank House Hotel Spa Golf
BW Premier Collection Bank House Hotel Spa Golf
Bank House Hotel Spa Golf BW Premier Collection
Bank House Spa BW Premier Collection
Bank House Hotel Spa BW Premier Collection
Worcester Bank House Hotel Spa Golf BW Premier Collection
Bank House Hotel
Premier Collection Bank House

Worcester Bank House Hotel Spa & Golf, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 576 reviews
Rating 8 - Good. 192 out of 576 reviews
Rating 6 - Okay. 51 out of 576 reviews
Rating 4 - Poor. 17 out of 576 reviews
Rating 2 - Terrible. 5 out of 576 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff especially the reception team and spa staff were really amazing,very kind and lovely. My stay was the perfect pamper break.
Stayed 2 nights in Aug 2025

6/10 Okay

Max

Travelled with family
Liked: Cleanliness, staff & service

Generally good

Generally good, we stayed towards the end of summer and they may well have a deep clean or some areas of refurbishment planned but the carpets felt tired and the mattresses starting to feel a little old, but it was clean and staff were friendly. Whoever designed their bathrooms needs some training - the basin was small for a family room and the toilet roll holder at low level under the radiator was odd!! Breakfast was good with a good selection but the evening meal was poor - I had a lasagne which was 2/3rds white sauce and very little in the way of actual meat and was expensive for what it was. Good location - quiet and easy to find
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family
Stay was lovely and accommodating for attending a family holiday Interruption of an early morning unexplained fire alarm was a shock to the system
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Mellissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made very welcome at the spa by a lovely member of staff named Sarah, we really couldn't have asked for better service from her. Worth a commendation.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

WAYNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay. I was kindly upgraded. Will definitely be back
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Stayed 3 nights in Jul 2025

8/10 Good

Gwyn H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and central place to stay

Great stay, a bit of bother with the bill when leaving- sorted eventually.
Stayed 3 nights in Jul 2025

8/10 Good

Louisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with attentive and friendly staff everywhere we went. We enjoyed the well equipped spa, excellent food in the restaurant and a comfortable nights sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bradley

Stayed 1 night in Jul 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my trip. Staff were very pleasant and helpful. Public areas were very comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

It was amazing they what out of their way to help us and did a amazing gift for our anniversary, and well deserved stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Fraser

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old and needs a complete refresh, the bed was so uncomfortable It was a single bed which I didn’t think existed anymore in hotels The curtains didn’t close properly and the window was in the car park, so could see cars passing by at night It was noisey, doors slamming all night The bathroom was outdated and the floor was worn away The wallpaper was peeling off the walls The sofa was old and grubby looking Not what I expected for £100 a night with no breakfast The bar staff where however very good and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing weekend away

Lovely spa/pool with outdoor patio and cafe for those sunny days. Ate dinner and breakfast at the hotel and both were of really good standard, very attentive staff King size bed (superior room) was wide but not long enough, at 6ft my feet were hanging off the end! But a minor gripe for an overall relaxing stay
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this property worked well for my young children and myself. I had asked for an easy accessible room for my father who was unable to walk far due to being registered disabled, our rooms were at the far end of the ground floor sadly and he was unable to shower due to having a bath in the bathroom which he was unable to access. My biggest upset was not to have butter at breakfast! Flora is an oil NOT a substitute for butter.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel…spoilt by noise and no air con!

Lovely hotel, staff extremely friendly. Room was nice but was incredibly hot lacked any fan or air con. Another disappointment was the noise, there was prom night happening at the hotel and it was very busy, we were situated at the front of the hotel and it was noisy. Wish they had warned us when we booked as we probably would have changed to another night because the noise was too be expected but extremely frustrating when you can’t get to sleep!
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025