Worcester Bank House Hotel Spa & Golf, BW Premier Collection

4.0 star property

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Indoor pool, pool loungers
Suite, 1 Double Bed, Kitchen, Golf View (Full Kitchen) | Desk, blackout curtains, iron/ironing board, cots/infant beds
Sauna, body treatments, aromatherapy, hot stone massages
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

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A4103, Bransford, Worcester, England, WR6 5JD
  • Place, Malvern Hills
    ‪8 min drive‬
  • Place, University of Worcester
    ‪9 min drive‬
  • Place, Morgan Motor Company
    ‪10 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite, 1 Double Bed, Kitchen, Golf View (Full Kitchen)

  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room, Multiple Beds, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Worcester Bank House Hotel Spa & Golf, BW Premier Collection

Along with 2 restaurants, this smoke-free hotel has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
Worcester Bank House Hotel Spa & Golf, BW Premier Collection offers 66 accommodations with coffee/tea makers and complimentary bathrobes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Worcester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Malvern View Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Worcester Bank House Hotel Spa & Golf, BW Premier Collection's great location. During your stay, you'll be close to Knapp & Papermill Reserve. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, manicures and pedicures or body scrubs at Malvern View Spa
  • Amenities include meeting rooms, a lift and a terrace
  • On-site recreation includes a golf course, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Malvern Hills and 14 minutes from Three Counties Showground
Worcester Bank House Hotel Spa & Golf, BW Premier Collection offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, a sauna, and spa services are also featured at the business-friendly Worcester Bank House Hotel Spa & Golf, BW Premier Collection. Free self parking is available.

This 4-star Worcester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Garden Room Restaurant – This brasserie only serves dinner.
Sportsmans Bar – This bar specialises in American cuisine and only serves breakfast. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Garden Room Restaurant
  • Sportsmans Bar

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 30.00

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 10.00 for children
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night
  • Pool fee: GBP 15 per person per day
  • Spa fee: GBP 15.00 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

BW Premier Collection Bank House Hotel Spa Worcester

BW Premier Collection Bank House Hotel Spa

BW Premier Collection Bank House Spa Worcester

BW Premier Collection Bank House Spa

Worcester Bank House Hotel Spa BW Premier Collection

Bank House Hotel Spa BW Premier Collection

Worcester Bank House Spa BW Premier Collection

Bank House Spa BW Premier Collection

Bank House Hotel Spa Golf BW Premier Collection

Worcester Bank House Hotel Spa BW Premier Collection

Worcester Bank House Spa BW Premier Collection

Best Western Premier Collection Bank House Hotel Spa Golf

BW Premier Collection Bank House Hotel Spa Golf

Bank House Hotel Spa Golf BW Premier Collection

Bank House Spa BW Premier Collection

Bank House Hotel Spa BW Premier Collection

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Bank House Hotel

Premier Collection Bank House

Worcester Bank House Hotel Spa & Golf, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 617 reviews
Rating 8 - Good. 202 out of 617 reviews
Rating 6 - Okay. 61 out of 617 reviews
Rating 4 - Poor. 19 out of 617 reviews
Rating 2 - Terrible. 6 out of 617 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Feb 2026

4/10 Poor

Maggie

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Hidden costs. Inadequate spa facilities for the number of clientele. Billed incorrectly. Food menus pricey and the food was uninspiring and very average. Danger of scalding as regulator on hot tap was locked onto full heat- had to call out staff to rectify problem. The staff were fine, but it seemed they lacked direction at times. False alarm from fire alarm just as dropping to sleep. Definitely did not come up to expectations.
Stayed 1 night in Feb 2026

6/10 Okay

Keely

Stayed 1 night in Jan 2026

10/10 Excellent

Gwyneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff on Reception, in the Spa and Housekeeping.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just like to say that EZ on reception was excellent. Chatty , pleasant and helpful. Finished our stay on a high note.
Stayed 2 nights in Jan 2026

2/10 Terrible

Eloise

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Could not complain about a single thing, very friendly helpful staff, lovely clean hotel and great facilities, we were here for our anniversary and we booked a Supreme room, much to our surprise we had been upgraded to a suite, a card was also left in our room wishing us a Happy Anniversary with a coupon for 2 free drinks, such a lovely thoughtful gesture, beds were really comfortable and the food was also very good, the breakfast was amazing, we had a three course meal and all 3 courses were lovely, only a slight criticism was that the starter (Smoked Salmon) was very small so probably wouldnt order a starter next time but apart from this everything was perfect and we were very impressed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool and spa
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay before Christmas
Stayed 2 nights in Dec 2025

10/10 Excellent

ANAR, ULVERSTON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous very spacious and well appointed room.All staff were very friendly and welcoming.Definitely would recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Nikhil

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Liked: Property conditions & facilities, room comfort
Enjoyed the stay so much , sad there was no fridge in room but overall happy with service. Fire alarm went off during my treatment which was startling.
Dinner in the Garden Room
Stayed 2 nights in Dec 2025

8/10 Good

Hackett

Liked: Cleanliness, staff & service, amenities
Comfortable room, slow to replenish hot breakfast items
Stayed 1 night in Dec 2025

8/10 Good

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Lyndsey

Stayed 1 night in Nov 2025

6/10 Okay

Shelley

Hi I think as a business customer not having enough plug sockets either by the bed or the table and chairs was quite inconvenient.
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Colin

Stayed 1 night in Nov 2025

6/10 Okay

VINCENT

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff - lovely / friendly Check in- quick, staff great Room - clean - a little odd layout (due to age of building) - like sloping ceiling - high window - but fine for a short stay. Breakfast - excellent and constantly being refreshed Great value for money - especially if pre-booked Spa - nice / clean -wasn’t busy when I used. Gym- limited equipment- but had sole use when I visited - so great, but may need to wait for equipment at busy times. Overall - can’t fault for the money
Stayed 1 night in Nov 2025

10/10 Excellent

MANUEL

Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities
Fabulous stay at this hotel only one negative was that we could not change the water temperature in the bath/shower. Water was far too hot and cold water did not seem to be connected to cool it down
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2025