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Hotel Altus Palace - Destigo Hotels

5.0 star property
VIP Access

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Photo gallery for Hotel Altus Palace - Destigo Hotels

Pool
Exterior
Breakfast, lunch, dinner served; international cuisine
Interior
Junior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

View in a map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Wroclaw Market Square
    ‪7 min walk‬
  • Wroclaw Town Hall
    ‪9 min walk‬
  • Wroclaw Zoo
    ‪5 min drive‬
  • Wroclaw (WRO-Copernicus)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Apartment

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Single Room

10.0 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Exclusive Apartment

Exclusive Apartment | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Exclusive Apartment

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Design Double Room (with Mezzanine)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Studio Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Altus Palace - Destigo Hotels

Luxury hotel with full-service spa and 24-hour fitness centre
This hotel features a full-service spa, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and a safe. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Altus Palace - Destigo Hotels. During your stay, you're just a quick walk from Wroclaw Market Square. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at WIERZBOWA 15
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the breakfast
  • Steps from Wroclaw SPA Center and 9 minutes on foot from Wroclaw Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Hotel Altus Palace - Destigo Hotels offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Hotel Altus Palace - Destigo Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Altus Palace - Destigo Hotels was completed in July 2022.

Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
WIERZBOWA 15 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LOBBY BAR – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 130 to 130 for adults and PLN 130 to 130 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • WIERZBOWA 15

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per day
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Altus Palace - Destigo Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 327 out of 390 reviews
Rating 8 - Good. 44 out of 390 reviews
Rating 6 - Okay. 11 out of 390 reviews
Rating 4 - Poor. 3 out of 390 reviews
Rating 2 - Terrible. 5 out of 390 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Patrick, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historical property in immaculate condition throughout. The location is good and the service fine. Unfortunately, between the slightly hard bed and the nearby tram, it was not possible to get a restful night’s sleep. As long as you can get a room off the main street, highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Room was amazing and spa was lovely after a day of walking. Downside was the room that we stayed in ran adjacent to the tram line and it sounded and felt like it was running through the room. Also the bar was small and lacked any atmosphere but was okay for a quick drink before hitting the city.
Stayed 3 nights in May 2025

10/10 Excellent

Jerome

Stayed 1 night in May 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, convenient to all main attractions. Tram stop also near to hotel.
Stayed 3 nights in May 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Noel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful but we were out in a room just steps off of the lobby on the first floor. Literally you check in, go up four steps and our room was right there. We had a room looking out the front of the hotel and had to keep the shades drawn at all times even in the bathroom or else people walking by could see us. It was incredibly noisy with the train going by constantly outside our window as well as all the lobby noise. Doors banging people talking and laughing, clomping up and down the stairs outside our door. So loud. All the doors were terribly cracked and ugly. The rest of the room was fine. Beautiful bathroom. We had to ask for a pillow case to be changed since it had mold stains on it.
Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but quite expensive. Restaurant was particularly pricey, so did not eat there. Location ok, about 15 minutes walk from the old market square.
Stayed 4 nights in May 2025

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Agnieszka

Stayed 3 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful hotel - boutique chic - stunning room really modern nice bedding could have had better pillows - jacuzzi a great advantage after walking the town - near town centre with plenty of bars and shops and cake ! Lobby bar quite small and closed early - we did sit in there but only enough seating for 10 people - didn’t use the restaurant for breakfast - nice touch fresh water and coffee everyday Highly recommend for safe stay
Stayed 4 nights in Apr 2025

6/10 Okay

ERGUN

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect stay

Hotel was beautiful,friendly quick check in,room was everything we wanted and more,water restocked everyday and tidied, took advantage of the sauna and hot tub facilities which were perfect after a long day exploring, breakfast was good with plenty options, absolutely no complaints about anything, location excellent too, highly recommend
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class accommodation, and excellent service
Stayed 5 nights in Apr 2025

10/10 Excellent

lung kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Maja

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janusz

Liked: Property conditions & facilities
Excellent I recommend to everyone
Stayed 3 nights in Apr 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but noisy

The hotel is elegant and well located. However the room we were in .. 108 was incredibly close to a tram line which made it very noisy at night and early morning so we didn’t sleep well. The spa is nice but much smaller than it looks on the pictures.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, comfy bed and pillows, bathroom with underfloor heating and beautiful fittings, all high quality. I would definitely recommend it.
Stayed 1 night in Mar 2025

6/10 Okay

Marsha

Stayed 4 nights in Feb 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and beautiful property. They would benefit from having a more obvious entrance or person at the outside door. Spa was fantastic and room with turndown service excellent.
Stayed 1 night in Feb 2025

2/10 Terrible

Mehmet

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

To expensive and noisy

Stay away from it very expensive everything and trams are non stop almost 24 hours You can’t get sleep at all, rooms are with steps and ladders Won’t recommend at all. Not: car park is £30 over night stay Very very expensive it’s not real hotel it’s like house turn in to hotel but naaaaaaaah
Stayed 1 night in Feb 2025