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Cantil Hotel Spa Boutique

Property class: 3.5

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Master Suite | View from room
Master Suite | Living area | 32-inch LCD TV with cable channels, TV, first-run films
Master Suite | Living room | 32-inch LCD TV with cable channels, TV, first-run films
Courtyard
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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C. Republica Ote. No. 127, Alto Lucero, VER, DF 91460
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪88 min drive‬

Room options

Lucero Room

  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, blackout curtains

Deluxe Room

  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, blackout curtains

Junior Suite, 1 King Bed

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite | View from room

Master Suite

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Master Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, blackout curtains

Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, blackout curtains

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, blackout curtains

Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Cantil Hotel Spa Boutique

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Cantil Hotel Spa Boutique offers 22 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels and first-run films.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Muluk Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
You'll find features such as free WiFi in public areas and valet parking, plus a full-service spa at Cantil Hotel Spa Boutique.
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy Mexican cuisine and garden views while dining at cantera
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, body wraps or body treatments at Muluk Spa
  • Services include babysitting, free food shopping service and supervised childcare
  • On-site recreation includes tennis courts, a steam room and a sauna
  • 17.8 miles (28.6 km) from Actopan Church and 18.2 miles (29.4 km) from Saint Francis Municipal Market
  • Airport, shopping centre and casino shuttle service available for a fee
Cantil Hotel Spa Boutique offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a sauna, and a rooftop terrace are also featured at the family-friendly Cantil Hotel Spa Boutique. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking and valet parking are free.

This 3.5-star Alto Lucero hotel is smoke free.

Cantera – Overlooking the pool and garden, this restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
A complimentary food shopping service is offered and guests can order late-night fare from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • cantera

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • 5 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • First-run films

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Access via exterior corridors
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1800 per vehicle (one way)
  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cantil Hotel Spa Boutique offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cantil Hotel Spa Boutique
Cantil Hotel Spa Boutique Alto Lucero
Cantil Spa Alto Lucero
Cantil Spa Boutique Alto Lucero
Cantil Spa Alto Lucero
Cantil Hotel Spa Boutique Hotel
Cantil Hotel Spa Boutique Alto Lucero
Cantil Hotel Spa Boutique Hotel Alto Lucero

Cantil Hotel Spa Boutique Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 78 reviews
Rating 8 - Good. 16 out of 78 reviews
Rating 6 - Okay. 12 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 6 out of 78 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Cesar

Liked: Cleanliness, amenities
The view was amazing, service a little slow but great people, food was good.
Stayed 5 nights in Mar 2024
Verified review

6/10 Okay

Diana

Liked: Staff & service
I wanted to love this place, and I had read reviews before booking, but I hoped for a better experience. The view from the hotel was stunning, probably the best in town. However, the cost didn’t match what was provided. The pool wasn’t clean, despite a pool cleaner being onsite for two days, and the Jacuzzi, which was one of the main reasons we booked, was a letdown. It was dirty and waterless upon arrival, though we were told it was "working fine" and just needed cleaning. When our scheduled Jacuzzi time arrived, they informed us last minute that it wasn’t working due to multiple issues—things that could have been addressed earlier, given we reserved it two days prior. The hotel looked unkempt, possibly due to it being off-season timing? The room was fine but basic, which we expected, no complaints there. However, the lack of care for the pool and Jacuzzi was disappointing. The front desk staff was excellent and helped us navigate Alto Lucero, a small town with limited dining options. They gave great suggestions and called taxis for us. We heard the onsite restaurant was good, but it was always empty and closed early. No big deal—we were happy to go into town. Overall, the experience didn’t feel worth the price. The view is fantastic, but you can get the same benefits at another hotel in town for half the cost.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

ROSALBA

Liked: Room comfort

Falta más limpieza

La ropa de cama y toallas están muy percudidas no tienen buen aspecto y genera incomodidad usarlas
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

JOSE ANTONIO

Liked: Amenities, property conditions & facilities
Muy bueno.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Ivan de Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista es increíble, muy amable el personal. Mis papás quedaron encantados
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Una buena visita pero muchísimo ruido hasta media noche con cumbias de una fiesta de bautizo, la comida del restaurante buena. Habitación muy muy sucia con pintura cayendo, pésimo mantenimiento
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Dary

Liked: Cleanliness, staff & service, amenities
Todo bien en general, solo que no hay aire acondicioado y hacía demasiado calor. No pude ni dormir del calor.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Nestor David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente opción, el hotel cuenta con bonitas instalaciones y una vista inmejorable, la atención del personal y la calidad de los alimentos son muy buenos también, invitado a regresar
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Luz Maria

No me permitieron la cancelación pese a haber contratado
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

jose eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar para relajarse

Excelente lugar para pasar un fin de semana relajando y en pareja, el hotel es muy bonito, limpio y tranquilo.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

alfredo

Liked: Cleanliness
el hotel tiene bonita vista, pero no hay aire acondicionado en las habitaciones, y deberían de poner un elevador para personas con alguna discapacidad
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Geovanny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice la reserva, despues la cancele porque el hotel quedaba muy lejos, hable y me dijeron que la habian cancelado y me devolverian el dinero y NO FUE CIERTO, SE QUEDARON CON EL DINERO cuando se supone lo habian cancelado
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Claudia Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que es un hotel para descansar del trafico y ruido de las cuidades, sus espacios permiten admirar la belleza del paisaje y ademas que esta en un poblado super limpio y cuidado. No me gusto que la cascada no estaba disponible porque no a llovido en el lugar y que el mirador que hay en el poblado no esta a la altura de la belleza que se puede apreciar ahi
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Martha Isabel Galan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene unas vistas increíbles y su restaurante muy bueno, todo es muy rico y a precios accesibles, la habitacion tiene una vista hermosa.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Lasaga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedé en la habitación Horizonte, me sorprendió mucho observar que no cuenta con un bote de basura en la misma recámara y solo en el sanitario, así como Si se solicita servicio a la habitación no tiene una mesa donde colocar platos con alimentos, las puertas como son ventanales corredizos están muy duros creo les falta mantenimiento por lo demás es casi perfecto
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super lindo!
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

It was amazing. The drive to the location was long but once there it qas great. The food and the view was simething else... great place to visit at least once in a life time.
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está excelente, muy bonito, solo falta algo de atención en restaurante y en la alberca pues tardaban mucho en atenderte.
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Verified traveller

The place was close and I have to find another place to stay
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cantil... Excelente Servicio

Experiencia placentera, un lugar muy bonito
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Excelente
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien. Los servicios que ofrece al aire libre son geniales
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Rubi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención buena, el edificio necesita un poco de mantenimiento, deberían agregar más actividades , pero en general muy buena
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nos dieron una habitación muy pequeña que no era la que había reservado y junto al panteón
Stayed 1 night in Aug 2019

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