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Hotel Clara Luna

3.0 star property

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Photo gallery for Hotel Clara Luna

Living area
Front of property
Reception
Deluxe Studio, 1 King Bed | Soundproofing, free WiFi
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
42 Av. Manuel Ávila Camacho Centro, Xalapa, Ver., 91000
  • Place, Los Tecajetes Park
    ‪5 min walk‬
  • Place, Juarez Park
    ‪7 min walk‬
  • Place, Xalapa Cathedral
    ‪8 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | Soundproofing, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Soundproofing, free WiFi

Classic Room, 1 King Bed

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Soundproofing, free WiFi

Family Double Room, 2 Double Beds

7.6 out of 10
Good
(10 reviews)
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Soundproofing, free WiFi

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Clara Luna

Hotel in Xalapa with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine. Change of towels is available on request
Hotel Clara Luna offers 25 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Clara Luna, you're just a quick walk from Juarez Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business centre and a vending machine
  • Just a 4-minute walk from Juarez Park and 5 minutes on foot from Diego Rivera Gallery
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. Self parking is free.
Hotel Clara Luna has a restaurant on site.

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 98 reviews
Rating 8 - Good. 29 out of 98 reviews
Rating 6 - Okay. 10 out of 98 reviews
Rating 4 - Poor. 5 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Stayed 2 nights in Jun 2025

8/10 Good

Raul

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Excelente ubicación. El problema es que había cucarachas en la habitación
Stayed 1 night in Jun 2025

4/10 Poor

Tomas, Houston

Disliked: Cleanliness, property conditions & facilities
The rooms are to noisy it is not sound proof as they advertised, n the flashing of the toilets you could hear all the time
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

CARMEN LUCIA HERNANDEZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue muy buen servicio, sus oportunidades de mejora, son en las amenidades, ya que fueron escasas
Stayed 1 night in Jun 2025

8/10 Good

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
Es un excelente lugar para descansar en Xalapa, el edificio es muy bonito y el personal es súper amable, resolvieron nuestras dudas de la mejor manera. Lo único que faltaría sería un poco de mantenimiento en las habitaciones, ya que la habitación en la que estuvimos el seguro del baño no funcionaba bien y tal vez televisores un poco más grandes.
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Amenities, property conditions & facilities
Excelente el hotel comodidad y acceso
Stayed 1 night in Jun 2025

8/10 Good

Pablo

Stayed 1 night in May 2025

10/10 Excellent

Francisco amador

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

jemili Atayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Apr 2025

6/10 Okay

Monica

Stayed 2 nights in May 2025

6/10 Okay

Monica

Liked: Staff & service
Le falta mantenimiento en general, la alfombra esta muy dañada, puertas con hoyos, luces fundidas, tiene buena ubicación, me había quedo en ese hotel años atrás, pero creo que buscaré otras opciones en lo futuro
Stayed 3 nights in May 2025

10/10 Excellent

JOSÉ MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Buena ubicación y lugar muy limpio

La ubicación bien, zona tranquila, el servicio de limpieza muy bien, la seguridad de las puertas de la habitación dañadas, de ahí en fuera todo bien
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro Ernesto

Stayed 2 nights in May 2025

10/10 Excellent

Nestor

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Muy amena y cómoda, espacios fotografiables para compartir en redes sociales 10/10
Stayed 1 night in May 2025

6/10 Okay

Juan

Stayed 2 nights in May 2025

8/10 Good

Layda

Liked: Cleanliness, staff & service, property conditions & facilities
El aseo de la habitación no es muy bueno. Y el foco de 1 lámpara estaba fundido.
Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una joya en el centro de Xalapa

A 2 cuadras del zócalo, el hotel ofrece mucho más que lo que esperas por el precio. Es algo antiguo, pero por lo mismo las habitaciones son enormes, sobrias y agradables. La cama es firme sin llegar a ser incomoda, y la habitación es espartana pero sin carencias. El servicio muy amable, con varias opciones de alimentos, elevadores y su propia colección de pinturas, completamente originales. Una biblioteca hermosa, de esas que ya quedan pocas, y una atención cálida y comedida. Tiene su propio estacionamiento y se encuentra sobre una avenida principal. Sin duda un nuevo favorito.
Stayed 1 night in May 2025

10/10 Excellent

Paola

Stayed 2 nights in Apr 2025

10/10 Excellent

Ana Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto me encanta gracias
Stayed 1 night in May 2025

10/10 Excellent

gio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Marcela

Liked: Amenities
Muy buen servicio, podrían mejorar las instalaciones
Stayed 3 nights in Apr 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025