Canaan International

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Dates

July 2025

August 2025

Experience the sleek, modern architecture of this high-rise hotel, featuring spacious balconies and a prominent entrance.

Experience the sleek lobby with a central column, reception desk, and cozy seating area.

Experience the sleek lobby with polished floors, abstract art, and recessed lighting.

Two single beds, a desk, and a table with a lamp are featured in this stylish room.

Stunning hotel corridor with a straight path leading to a staircase, adorned with a decorative leaf pattern and illuminated by ceiling lights.

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk
Parking available
Room service
Housekeeping
Air conditioning
Laundry

Explore the area

132 East Street, Xi'an, Shaanxi, 710001

Xi'an City Walls
‪1 min walk‬
Xi'an Bell Tower
‪19 min walk‬
Xi'an Bell Tower and Drum Tower
‪2 min drive‬
Xi'an (XIY-Xianyang Intl.)
‪30 min drive‬

Room options

Standard Room, 2 Single Beds

26 sq m
Sleeps 3
2 Single Beds

Presidential Suite

Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

26 sq m
Sleeps 3
1 King Bed

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed

45 sq m
Sleeps 3
1 King Bed

Similar properties

Stylish hallway with polished floors, two elevators, and potted plants.

Pet-friendly
Free WiFi
Air conditioning
Parking available

for 1 room

includes taxes & fees

3 Aug - 4 Aug

About this property

Canaan International

Hotel in Xi'an with sauna and 24-hour front desk

A restaurant, a sauna and self parking are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space and concierge services are on-site.

Canaan International offers 258 accommodations with MP3 docking stations and DVD players. Beds feature down duvets. A pillow menu is available. Cable televisions are provided. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Canaan International, you're just a quick walk from Xi'an City Walls. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.

Free WiFi and wired Internet
Enjoy a bite to eat at the restaurant
Breakfast is offered for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a sauna
Steps from Xi'an City Walls and 8 minutes on foot from Yisu Community Theater
Airport shuttle service available for a fee

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A sauna, an arcade/games room, and multilingual staff are also featured at the business-friendly Canaan International. The hotel can provide concierge services and wedding services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Xi'an hotel.

Zhen Wei Pin Chu – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Return airport shuttle (surcharge)
Parking on site (surcharge)

Food and drink

Breakfast available for a fee: CNY 15 to 30 per person
A restaurant
Coffee and tea in common areas

Restaurants on site

Zhen Wei Pin Chu

Things to do

Arcade/game room
Sauna

Family friendly

Arcade/game room
DVD player
Grocery/convenience store
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

5,382 square feet of conference space
Meeting room

Accessibility

Lift

16 floors
2 buildings
Built in 2004
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillow menu

Bathroom

Designer toiletries
Hair dryer (on request)
Private bathroom
Shower
Slippers
Towels provided

Entertainment

DVD player
HDTV with cable channels
MP3 dock

Food and drink

Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Phone

Policies

Check-in

Check-in start time: 8 AM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: CNY 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: approximately CNY 15 to 30 per person
Airport shuttle fee: CNY 25 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Canaan International Hotel

Canaan International Hotel Xi'an

Canaan International Xi'an

Canaan International Hotel China/Shaanxi

Canaan International Xi An

Canaan International

Hotel Canaan International

Canaan International Hotel

Canaan International Xi'an

Canaan International Hotel Xi'an

Canaan International Reviews

6.2

6.2/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

6/10 Okay

Queenie, Singapore

21 Feb 2017

Disliked: Cleanliness, staff & service, property conditions & facilities

Smelly toilet with terrible hotel staffs.

Was not greeted nicely upon check-in and check-outs ; when i ask the service manager for shopping guides & things to do nearby, he replied with "I don't know". Even after i suggested him to BAIDU (google) about such, he remained nonchalent

6/10 Okay

Tafoou, Fiji

27 Sept 2016

Liked: Property conditions & facilities, room comfort

Hotel Overall

They do not have bilingual staff and I could not find anyone who spoke English. It was very frustrating at check in. I had a hard time looking for the Hotel to begin with. Luckily some locals helped me with their GPS. Even when i was in front of the hotel I was looking for the hotel name in English but nothing until some locals helped me out again. My only way of communicating with the staff was via the translation apps. There was no safety box in the room nor the lobby. No laundry service. I took a walk to another hotel to look for English speaking staff to help me book the Terracotta warrior trip. The front desk staff did their best to communicate and I am very grateful for all their efforts. On my second night when I came back from my trotting, the room was well serviced except there was no toilet paper. the 7/11 shop was just nearby so i had to buy my own. It was too embarassing to ask.

8/10 Good

Verified traveller

30 Aug 2016

Liked: Staff & service

Very convenient for Railway Station and fairly central

6/10 Okay

Alberto

10 Jun 2016

First off, the hotel address is not accurate. It is very important to find the right address BEFORE arriving there. It took me about 25 min to figure it out at 1 am when my wife and I arrived in Xi'an. The hotel is ok if you just need a place to crash.

8/10 Good

Paul James, Brooklyn

21 Apr 2016

Liked: Staff & service, property conditions & facilities, room comfort

Xi'an Solo Getaway

Wi-Fi was a bit spotty but excellent neighborhood and incredible value for the price.

6/10 Okay

Sany, Saga

8 Mar 2016

Liked: Staff & service

Good position

The second time I stayed here. It's cheap. Besides, it is very convenient to ZhongLou and other places of interests.

8/10 Good

Verified traveller

26 Dec 2015

Good price for the service and condition received.

2/10 Terrible

Verified traveller

4 Oct 2015

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Trick of morning meal.

Hotel supply Morning meal coupon just one and it is for one person. Even though Booking is included. I claim it at fornt. But no meaning. They are robot. They daid Buy coupon one more. Morning meal no meaning and they are trick for customer

6/10 Okay

tsee, london

22 Aug 2014

Liked: Property conditions & facilities

Disliked: Cleanliness, room comfort

Good location

Looks good exterior but poor in interior! Main light and table lamp out of order. Bathroom forever wet and the toilet doesn't flush properly unless you know how. Tower etc seem to be not dried properly! The main problem is that the chinese name of the hotel is not shown which will end up no body will find it.

6/10 Okay

Verified traveller

19 Jul 2014

Liked: Property conditions & facilities

Disliked: Cleanliness, room comfort

4/10 Poor

Geoff, Australia - VIC - Melbourne

4 Jun 2014

Disliked: Cleanliness, staff & service, property conditions & facilities

Facilities: Horrible, Run-down, Bare minimum; Value: Fair price; Service: Bad; Cleanliness: Grubby; Shouldn't market something which is not true.

8/10 Good

Lillian

9 Apr 2014

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Howard, Cardiff

22 Jun 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xi'an Favourite

The Canaan has had a makeover recently.New Lobby and rooms refurbished. I always stay at this hotel when In Xi'an this has been my 6th stay so I have seen the hotel improvements.

8/10 Good

Laura, Yorkshire, UK

11 Apr 2013

Liked: Cleanliness, property conditions & facilities

Great location, nice room, hard to find, hard bed

Firstly this hotel is difficult to find and difficult for taxi drivers too, this is because they tell you it's on the Main Street but actually it's situated on the road behind it. Our taxi driver had to get someone on the street to ring the hotel to find out where it is, The location is great, within walking distance of drum and bell towers and the train station. We were pleased with our room. The bathroom was nice, there was a seperate living room and the bedroom was nice, there were some problems with the plugs not working in the room though. The bed is so hard, it's like sleeping on wood. This is normal in China, but was by far the hardest bed out of the three hotels we stayed in. Staff are helpful, all of the information claims they speak perfect English, this isn't true, but with a bit if patience they will help you.

4/10 Poor

Verified traveller

25 Feb 2013

Disliked: Cleanliness, staff & service

Disappointing hotel

Room and bedding smelt of cigarette smoke, We were unable to sleep as the bed was so hard you could have been sleeping on the floor. Our Son who speaks Chinese asked if we could change rooms as we had requested a non smoking room but was told that they don't have specific non smoking rooms and were unable to move us. Not the best location for the Muslin Quarter and city centre.

8/10 Good

Mrs MacDonald

3 Jul 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed my stay at this hotel. the staff were helpful although their English was quite limited. Didn't manage to find the coffee bar which was supposed to be in the lobby. The views from the room were disappointing at best. There was no safe in the room and when we asked about a safety deposit box the staff had no idea what we wanted.

8/10 Good

Tim, North Carolina

17 Jun 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good cheap, clean hotel in Xi'an.

We took the airport shuttle to the drum tower from the airport, and we had trouble catching a cab, although several folks offered to take us to the hotel for an exorbitant price. Once we found someone, they drove us straight to the hotel (behind the former Hyatt Regency--now changed names). Most of the staff spoke little or no English, but Jilly was great--she showed us our room (which she had upgraded). King size, but typical Chinese bed (hard). Hotel is on bus lines, so easy to get around. Lots of restaurants and stores in the vicinity if you are OK with not speaking Chinese. We did not eat in the restaurant at the hotel. We took a tour of the Terra Cotta warriors as suggested by Jilly, which was great.Don't forget to tip your tour guide!

6/10 Okay

Verified traveller

23 Apr 2012

Disliked: Staff & service

Good location, terrible staff, AWFUL BATHROOM

We had a great impression when arriving at this hotel and the front desk girl spoke almost perfect English and walked us to the room, provided us with some information about the city but sadly we never got to see her again, nobody spoke English and neither dare to pick up the phone after seeing the room # calling and knowing you spoke English, very irritating and had me a few times coming downstairs to ask to speak to someone who could understand me, sometimes they called people out of the hotel to translate. Location is pretty good, walking distance from markets and lots of stores, restaurants, busy area, Drum and bell tower, city wall, very convenient. Room seemed pretty good at first, but shower didn't work and we had to get it changed a couple of times, Toilet plugged up terribly at the same with the sink and it was happening all the time! worst thing, nobody wanted to pick up the phone or understood our problems, until I yelled that I needed someone who speaks English, finally they figured it out and got someone to phone me, they sent a lady (yes, she didn't speak English either but at least got that the issue was the shower) then they sent a guy to exchange it. Internet didn't work. This place would be ok only if you're patient and ready to deal with bathroom issues and people not understanding that something is happening to you. Be prepared because if you have problems nobody knows what the heck you are saying. Good Luck!

2/10 Terrible

SAGAR, India

5 Apr 2012

Disliked: Cleanliness, staff & service, property conditions & facilities

Facilities: Run-down; Value: Could be better; Service: Below average; Cleanliness: Unsanitary; Please upload Original photos On Internet.

4/10 Poor

Verified traveller

31 Jan 2012

Disliked: Cleanliness, property conditions & facilities, room comfort

not a 3 star rating !

4/10 Poor

Verified traveller

15 Oct 2011

Disliked: Property conditions & facilities

Xi'an first timer

Overall, the location and service was good. Jilly and Joy were very helpful. The counter staff, cleaning staff and security did their best to assist me. The only issue I had was withthe toilet. At times it did not flush well. I will be back to Xi'an.

8/10 Good

Jayantha, Vancouver,BC, Canada

11 Oct 2011

Liked: Property conditions & facilities, room comfort

Big Rooms in a good location.

Old kind of Hotel with big rooms, need a good maintance-shower heads,sinks. Only a very few Front Desk staff can speak English(or understand). Close to public Transit. Breakfast is 15Y and Chinese orientd will be gone very early. English B'fast cost more money and takes time.

8/10 Good

Jennie, Beijing/ Sweden

8 Oct 2011

Liked: Staff & service

Disliked: Property conditions & facilities

Caanan International Hotel- best service!

The Caanan International Hotel is the place in Xi'an you want to be at when something goes wrong. The standard of the hotel is definetly very so-so, but the service in reception is outstanding! They went out of their way to help us when we had trouble booking trips during the Chinese National Holidays, spending hours to find a way for us to get back to Beijing so that we could reach our flights home on time. The level of english is also one of the best we have met in China, perfect. They also seemed very keen on their guests to really see and experience Xi'an.

4/10 Poor

matt, London

27 Sept 2011

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

No Thank You, Never Again!

the staffing at the hotel i could not complain about, 10/10. manageress Jilly came to my room 10 minutes after check in to welcome me, and also booked me a private driver to take me to visit the terracotta army, again 10/10! but the room itself was just not acceptable, the walls were covered with years of smokers in the room, windows were very thin and traffic and shouting could be heard non stop, there was used cigarette butts on the floor along with a dead ladybid, wasnt sure if to pull the curtains closed incase something like a spider fell off!

10/10 Excellent

Earl, Honolulu, Hawaii

25 Sept 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel in Xian , Canaan is a very good hotel

This is a very good hotel, it is located in the inner walls of the ancient city of Xian. There are 2 managers, and ther are there to help foriegners. They give you a map of the city, and a set of instructions on how to take the bus to get to locations, if you choose not to walk. Most things are within walking distance of the hotel. Menues in the hotel are in English as well as in Chinese. If you are going to do any tours, do it through the hotel. Just talk to any of the 2 mangers, they will help you with anything. Over all, Canaan International Hotel is a very good hotel.

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Room options

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Standard Room, 2 Single Beds

Presidential Suite

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Deluxe Room, 1 King Bed

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Deluxe Suite, 1 King Bed

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About this property

Canaan International

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Canaan International Reviews

Reviews

6.2/10

6.4/10

5.8/10

Reviews

6/10 Okay

Queenie, Singapore

Smelly toilet with terrible hotel staffs.

Queenie

6/10 Okay

Tafoou, Fiji

Hotel Overall

Tafoou

8/10 Good

Verified traveller

Verified traveller

6/10 Okay

Alberto

Alberto

8/10 Good

Paul James, Brooklyn

Xi'an Solo Getaway

Paul James

6/10 Okay

Sany, Saga

Good position

Sany