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Holiday Inn Express Xi'An Ancient Town West by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Xi'An Ancient Town West by IHG

Exterior
Exterior
Interior entrance
Suite, 2 Bedrooms | Premium bedding, down duvets, in-room safe, individually decorated
Suite, 2 Bedrooms | Premium bedding, down duvets, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
No 288 Northern Section Of Huancheng W., Lianhu District, Xi'an, Shaanxi, 710082
  • Place, Xi'an City Walls
    ‪6 min walk‬
  • Place, Great Mosque of Xi'an
    ‪3 min drive‬
  • Place, Drum Tower
    ‪3 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Single Beds, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible | Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Single Beds, Accessible

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Premium bedding, down duvets, in-room safe, individually decorated

Room (Specialty)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (City Wall View)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (City Wall View)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express Xi'An Ancient Town West by IHG

This smoke-free hotel features a restaurant, a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Holiday Inn Express Xi'An Ancient Town West by IHG offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. LCD televisions come with satellite channels.

Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Holiday Inn Express Xi'An Ancient Town West by IHG, you'll be connected to a shopping centre and within walking distance of Xi'an City Walls. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Just a 2-minute drive from Xi'an City Walls and a few minutes from Drum Tower
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. 2 meeting rooms and coworking spaces are available. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A library, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Xi'An Ancient Town West by IHG. Free self parking is available. You'll have access to the indoor pool at a partner property.

This 3-star Xi'an hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
智空间 – On-site buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 智空间

Things to do

  • Indoor pool (guest access)
  • Library
  • Playground

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • 2 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (80 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 128.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 128.0 per night
  • Laundry fee: CNY 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Holiday INN EXP Xi'an Ancient Town West

Holiday Inn Express Xi'An Ancient Town West

Holiday Inn Express Xi'An Ancient Town West by IHG Hotel

Holiday Inn Express Xi'An Ancient Town West by IHG Xi'an

Holiday Inn Express Xi'An Ancient Town West an IHG Hotel

Holiday Inn Express Xi'An Ancient Town West by IHG Hotel Xi'an

Holiday Inn Express Xi'An Ancient Town West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Yaqing

Travelled with family
Disliked: Cleanliness
Staff were friendly and did their best to assist us, but the property really needs a deep clean or even a renovation. There was a persistent sewage smell throughout our stay. Although the staff offered to move us to another room, the other rooms of the same type had the same issue. We also tried using air freshener, but it didn’t help. I even had to wear a mask while sleeping. In addition to the odor, the cleanliness was concerning. There were coffee stains on the countertops, dark marks that looked like footprints on the walls, and the washroom walls were cracking due to moisture.
Stayed 3 nights in Nov 2025

4/10 Poor

Pei

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room smells like sewage, table and walls had coffee stains (which I wiped it clean myself). Toothpaste was opened and used. Didn’t notice until the next morning that my room door does not lock. Basically you can push it open with a little force. The staff were nice but the hotel needs a lot of upgrading and cleaning. I booked two nights but after I found out my door does not lock I requested a refund/cancel my second night and left. Waiting for my refund.
Stayed 2 nights in Nov 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was lovely, offering a comfortable and enjoyable stay. However, tourists should be aware that reaching the main attractions requires either a 40-minute walk or a taxi ride. That said, if the distance isn’t a concern, the experience is well worth it—the hotel worked perfectly for us, and the breakfast was absolutely fantastic, adding an extra highlight to the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay next to ancient City wall... Close to two metro stations can get to every where in Xi'an city
Stayed 4 nights in Jul 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Ching-Yi

Liked: Cleanliness, staff & service, amenities
是
Stayed 5 nights in Jan 2026

10/10 Excellent

Martin Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y confortable, ubicación muy cerca de la muralla antigua y del barrio musulmán
Stayed 1 night in Sep 2025

8/10 Good

TAKAHISA

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was simple but efficient and more than enough for a few nights. Breakfast was included and was very nice! From the hotel it takes about 10-15mins to walk to the closest metro stations and it is also possible to walk to the old town, but this takes approx. 25-45mins, depending on where you want to go. The major sights are easily reachable via metro, though.
Stayed 3 nights in Jul 2025

2/10 Terrible

alberto

Stayed 3 nights in Oct 2024

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt sted, meget centralt. Ville være dejligt hvis noget personale snakkede engelsk men de gjode rigtigt godt forsøg på at hjælpe. Pænt og rent. Godt udvalg til morgenmad
Stayed 2 nights in Oct 2024

10/10 Excellent

Hatairat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean
Stayed 3 nights in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Preis-Leistungs-Verhältnis
Stayed 2 nights in Aug 2024

6/10 Okay

Kazuhisa

Disliked: Staff & service
小型でも冷蔵庫が欲しい。 窓口の方、とても良い感じでした。 お世話になつた。‼️ と言う感じでした。
Stayed 4 nights in May 2024

10/10 Excellent

Mitsunobu

Stayed 2 nights in Apr 2024

10/10 Excellent

YI JING

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
去地鐵或覓食都很方便，停車位稍微少一點（只有21個，要碰運氣），去景點打車也都不遠。房間寬敞舒適。一樓的燒烤店跟火鍋店不好吃（題外話）。
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente estancia, sencilla y económico.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kit Yee

Stayed 9 nights in Mar 2024

10/10 Excellent

HYOJIN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

服務可大大提升

Front desk服務可提升, 例如回答交通安排等等。另外，房間可盡量提升隔音裝置，因為半夜在房內經常聽到其他客人在走廊發出的聲音，影響睡眠。
Stayed 5 nights in Jun 2023

10/10 Excellent

yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店离玉祥门地铁站很近，到古城区也很方便，出门走几十米就是公交站台。酒店设施很新，员工服务品质很高，缺点的是早餐品种比较单一
Stayed 2 nights in Oct 2019