A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities and tour/ticket assistance are on-site. Change of towels is available on request
The Riverside Phoenix offers 41 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Memory foam beds feature premium bedding. A pillow menu is available. 35-cm LCD televisions come with cable channels.
Bathrooms include slippers and children's slippers. This Xiangxi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at The Riverside Phoenix, you're just a quick walk from Fenghuang Ancient Town. Free breakfast, free WiFi in public areas and free valet parking are available.
Free local cuisine breakfast served daily
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free valet parking and self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include a concierge, tour or ticket assistance and luggage storage
Steps from Fenghuang Ancient Town and 5 minutes on foot from Huilongge Diaojiao Building
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.
The Riverside Phoenix also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking and valet parking are available.
This 3.5-star Xiangxi hotel is smoke free.
Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
The Riverside Phoenix has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Free uncovered valet parking on site
Limited on-site valet and self parking
Food and drink
Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Lockers
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
On a river
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Children's slippers
Private bathroom
Slippers
Entertainment
35-cm LCD TV with cable channels
Food and drink
Chef service
Coffee/tea maker
Electric kettle
Free bottled water
Restaurant dining guides
More
Air conditioning
Heating
Laundry detergent
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 PM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at The Riverside Phoenix
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:00 PM - 11:00 PM. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pets and service animals are not allowed on site.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
The Riverside Phoenix Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Super recommend. Location is the best by far. Rooms big and very new. But over all that the staff was so amazing. We just left and would love to come back.
Our son forgot his backpack in the train station and the manager was so helpful with all the calls. And after police helped us find.
We are in love with China.