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Hotel Koyo

Property class: 3

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Photo gallery for Hotel Koyo

Twin Room, Imperial Suite | Bathroom | Hair dryer, slippers, electronic bidet, towels
Public bath
Public bath
Japanese Style Room, Imperial Suite | In-room safe, free WiFi
Twin Room, Imperial Suite | In-room safe, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
5-20 Hayama, Kaminoyama, Yamagata, 999-3292
  • Place, Hayama Hot Spring
    ‪1 min walk‬
  • Place, Kaminoyama Castle
    ‪4 min drive‬
  • Place, Zao Hot Springs Ski Resort
    ‪23 min drive‬
  • Airport, Yamagata (GAJ)
    ‪39 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, free WiFi

Single Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, free WiFi

Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Modern Japanese Style Room

Modern Japanese Style Room | In-room safe, free WiFi

Modern Japanese Style Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room, For 4 People

Japanese Style Room, For 4 People | In-room safe, free WiFi

Japanese Style Room, For 4 People

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, For 5 People

Japanese Style Room, For 5 People | In-room safe, free WiFi

Japanese Style Room, For 5 People

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, For 8 People

Japanese Style Room, For 8 People | In-room safe, free WiFi

Japanese Style Room, For 8 People

  • 1 bedroom
  • Sleeps 7
  • 7 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, For 7 People

Japanese Style Room, For 7 People | In-room safe, free WiFi

Japanese Style Room, For 7 People

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 7 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room, with Half Private Open-air Bath

Japanese Western Style Room, with Half Private Open-air Bath | In-room safe, free WiFi

Japanese Western Style Room, with Half Private Open-air Bath

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Saryo, with Private Open-air Bath

Saryo, with Private Open-air Bath | In-room safe, free WiFi

Saryo, with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 3 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Style Room, with Private Open-air Bath, 6F

Japanese Western Style Room, with Private Open-air Bath, 6F | In-room safe, free WiFi

Japanese Western Style Room, with Private Open-air Bath, 6F

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Saryo Premier, with Private Open-air Bath

Saryo Premier, with Private Open-air Bath | In-room safe, free WiFi

Saryo Premier, with Private Open-air Bath

  • 1 bedroom
  • Sleeps 5
  • 3 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room, Imperial Suite

Japanese Style Room, Imperial Suite | In-room safe, free WiFi

Japanese Style Room, Imperial Suite

  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Twin Room, Imperial Suite

Twin Room, Imperial Suite | In-room safe, free WiFi

Twin Room, Imperial Suite

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Saryo with Private Open-air Bath

In-room safe, free WiFi

Saryo with Private Open-air Bath

  • Sleeps 7
  • Free Wi-Fi

Japanese Western Style Room with Half Private Open Air Bath Yuki No Kan

  • Sleeps 6
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

Modern Japanese Style Room

  • Sleeps 2
  • Free Wi-Fi

Japanese Room with 12 tatami mats

  • Sleeps 5
  • Free Wi-Fi

Japanese Style Room with 10 + 4.5 tatami mats

  • Sleeps 7
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Royal Room

Royal Room | In-room safe, free WiFi

Royal Room

  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with 10 + 6 tatami mats

Dining

Japanese Style Room with 10 + 6 tatami mats

  • Sleeps 8
  • Free Wi-Fi

View all photos for Saryo Premier, With Private Open-Air Bath

In-room safe, free WiFi

Saryo Premier, With Private Open-Air Bath

  • Sleeps 5
  • Free Wi-Fi

Royal Room

  • Sleeps 6
  • Free Wi-Fi

Japanese-Style Deluxe Room

  • Sleeps 7
  • Free Wi-Fi

View all photos for Junior Suite

Dining

Junior Suite

  • Sleeps 5
  • Free Wi-Fi

Suite with Sauna

  • Sleeps 6
  • Free Wi-Fi

View all photos for Kokoyaki Suite Mixed Japanese-Western Room with Semi-Open-Air Bath & Sauna, Luxury Top Floor

In-room safe, free WiFi

Kokoyaki Suite Mixed Japanese-Western Room with Semi-Open-Air Bath & Sauna, Luxury Top Floor

  • Sleeps 5
  • Free Wi-Fi

View all photos for Tea Ceremony Open-Air Bath Room, Mixed Japanese-Western Style Room

In-room safe, free WiFi

Tea Ceremony Open-Air Bath Room, Mixed Japanese-Western Style Room

  • Sleeps 5
  • Free Wi-Fi

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About this property

Hotel Koyo

This ryokan features free self-parking and free Wi-Fi in public areas.
Hotel Koyo offers 3 air-conditioned accommodations with a safe and coffee/tea makers. 85-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, toilets with an electronic bidet and hairdryers. This Kaminoyama ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).
Our customers tell us that they enjoy the helpful staff at Hotel Koyo. During your stay, you're just a quick walk from Hayama Hot Spring. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor mineral hot spring (onsen).
  • Free WiFi
  • Free self-parking
  • Amenities include a lift
  • Steps from Hayama Hot Spring and a 3-minute drive from Kaminoyama Castle
Hotel Koyo offers its guests a lift. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kaminoyama ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • Lift (180 centimetre wide door)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 85-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Koyo Ryokan
Hotel Koyo Kaminoyama
Hotel Koyo Ryokan Kaminoyama

Hotel Koyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 175 reviews
Rating 8 - Good. 49 out of 175 reviews
Rating 6 - Okay. 12 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brayden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, absolutely amazing staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Athena

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back
Stayed 5 nights in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Everything was perfect 😊
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
A very professionally run Onsen Hotel. Staff are very professional and accommodating. Rooms are spacious and clean. Onsen well maintained and hot.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Apr 2025

10/10 Excellent

Justine

Stayed 2 nights in Feb 2025

10/10 Excellent

Chia-Lin

Stayed 1 night in Dec 2024

10/10 Excellent

Chia-Lin

Stayed 1 night in Dec 2024

10/10 Excellent

Tan Kwee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended!
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sedrak

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. Very convenient. Good people
Stayed 2 nights in Jan 2024

10/10 Excellent

ALAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to get there but once there is a very nice place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
It's an old hotel. But it makes up for it with it's charm. Great breakfast buffet
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ryokan experience! The room and building were great; the staff polite, helpful, and cheerful. The full-course dinners were spectacular. The bath houses were the best part- incredibly spacious, with soaps provided.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

sinan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All five star. Free shuttle bus running between the train station and hotel. Breakfast included was amazing. Plate painting is something memorable. Highly recommended for those who want an authentic onsen exiting Japan.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff, very polite and cheerful.
Stayed 3 nights in Jan 2020

10/10 Excellent

TING HEY, FOTAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility and service. It is an older facility, though still clean and well maintained. Dining halls are huge and there are bar, gift shops and a pottery workshop to keep you occupied. The onsen isn't too fancy, but it is expected at this price. The dinner was much better than I had expected, huge variety and great quality. Comparable to US$200+ per person resorts. Staff was friendly and surprisingly fluent in English (even compared to Tokyo) and genuinely wanted to help you out - they drove me to the station for free when I asked them to call a taxi.
Stayed 1 night in Jan 2026

10/10 Excellent

???

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
スタッフの気配りがとても良かったので、気持ち良く過ごすことができました。
Stayed 1 night in Dec 2025

8/10 Good

Sok leng

Stayed 1 night in Dec 2025

6/10 Okay

hiroko

Liked: Cleanliness, staff & service
ウオシュレット故障を除けば客室設備には問題はなく、非常に良かった。スタッフの対応も非常に良い。夕食もおいしかったが朝食は少し残念。おんせんは
Stayed 1 night in Dec 2025

8/10 Good

yoshiji

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
よかて
Stayed 1 night in Nov 2025

10/10 Excellent

Akemi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
笑顔いっぱいのスタッフの皆さんでした。 夕食の部屋担当の方は、いつも笑顔で一品毎に季節や地元のお話も交えながら丁寧に説明してくださり、山形の料理を美味しくいただきました。 どれもおいしかったですが、新米は特においしかったです。 もっと早く知ってたら、シャンプーバイキングやってみたかった…
中秋の名月に合わせてウサギが…銀杏にイチョウの葉っぱも…
このアワビ、とっても柔らかくてビックリ🫨　高齢の方でも完食できます！
Stayed 1 night in Oct 2025