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The Phoenix Hotel Yogyakarta - Handwritten Collection

5.0 star property

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Photo gallery for The Phoenix Hotel Yogyakarta - Handwritten Collection

Outdoor pool, pool umbrellas, pool loungers
Interior entrance
Executive Room, 1 King Bed (Phoenix) | Premium bedding, minibar, in-room safe, desk
Meeting facility
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Room service

Explore the area

View in a map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233
  • Malioboro Street
    ‪1 min walk‬
  • Tugu Yogyakarta
    ‪2 min walk‬
  • Malioboro Mall
    ‪16 min walk‬
  • Yogyakarta (YIA-New Yogyakarta Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Legacy)

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

9.6 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed (Legendary)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Legendary)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds (Legacy)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Phoenix)

Executive Room, 1 King Bed (Phoenix) | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Phoenix)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Phoenix Hotel Yogyakarta - Handwritten Collection

Colonial hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
The Phoenix Hotel Yogyakarta - Handwritten Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Phoenix Hotel Yogyakarta - Handwritten Collection. During your stay, you're just a quick walk from Malioboro Street. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Malioboro Street and Tugu Yogyakarta
  • Airport shuttle service available for a fee
The Phoenix Hotel Yogyakarta - Handwritten Collection offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. A sauna, spa services, and a terrace are also featured at the luxury The Phoenix Hotel Yogyakarta - Handwritten Collection. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Yogyakarta hotel is smoke free.

The Phoenix Hotel Yogyakarta - Handwritten Collection has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1918
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Phoenix Hotel Yogyakarta - Handwritten Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Phoenix Hotel Yogyakarta - Handwritten Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta MGallery Collection
The Phoenix Hotel Yogyakarta Handwritten Collection
The Phoenix Hotel Yogyakarta - Handwritten Collection Hotel
The Phoenix Hotel Yogyakarta - Handwritten Collection Yogyakarta

The Phoenix Hotel Yogyakarta - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lived up to our expectations. A colonial hotel with beautiful furniture and artifacts. The staff were very welcoming and accommodating. The breakfast buffet was extensive, Indonesian choices, egg station and plenty of fruit, specially made juices. On a slight downside, the rooms were a bit tired and in need of refurbishment (but it is a 100 years old). The dinner buffet is not so extensive as breakfast. There is an a la carte menu which we didn’t try but maybe more choice. The transfer service from the airport was expensive compared to a taxi or Grab. Overall we really enjoyed our 3 nights here.
Stayed 3 nights in May 2025

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, amenities
This is a well located and beautiful colonial hotel. Staff very good and helpful. The rooms need a bit of a spiff, though they are spacious and beds comfortable. Bath a bit cramped but adequate. Breakfast adequate and the courtyard is lovely. Good value.
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVELY STAFF AND HOTEL!

Great staff! Excellent communication since day one. We booked airport trabsfer and the driver also was the driver to take us to the temples… it’s for an extra fee but worth hiring the ride with hotel directly. I have a recent lung condition and the staff was extra accommodating to me not walking as much and giving me a room in the first floor , connecting me to a wheelchair service at borubudur temple. I highly recommend the spa, too! The hotel is like a small Museum, so pretty!
Stayed 2 nights in May 2025

8/10 Good

Sufian

Stayed 3 nights in May 2025

10/10 Excellent

Hendra, St Peters

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homie and comfortable room yet clean. Very polite hospitality crews. Breakfast buffets were amazing! Fresh juice bar to order plus wide range of options!
Stayed 3 nights in May 2025

10/10 Excellent

Marcie, INDIANAPOLIS

Stayed 3 nights in May 2025

8/10 Good

Dr. Kemal Gani

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Laurencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. Dining room was wonderful. We truly enjoyed our stay at the Phoenix Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Selcuk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful colonial style hotel. It is like staying in a Museum. Wonderful staff so very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities
We got woken up repeatedly for a lost shirt. We were getting up every day at 430 and trying to recover from jetlag so it was hard. If we had skipped doing laundry with the hotel it would have been 5 stars but it's hard to give that to a hotel that doesn't let you sleep. Breakfast was great
Stayed 3 nights in Apr 2025

10/10 Excellent

Shaan Hemant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all regards. Very clean rooms and helpful staff. Prices at the restaurant are a bit high (more comparable to prices in North America or Europe) and the food was ok. Everything else was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

Veronica, Morton Grovr

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was clean and good sleeping bed with nice beddings and pillows. Warm showers. We’re hapoy staying here even for just overnight.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and comfortable hotel. The property is beautiful, and the staff is friendly and provides great service.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Zenaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well appointed heritage hotel in Yogyakarta

We met the most friendly & helpful hotel reception staff like Teza & Eko as well as the housekeeping & restaurant staff, who promptly provided us our requested items to our room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mildred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic Staff excellent Premises excellent Breakfast excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristen

Stayed 1 night in Feb 2025

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful. It is old but very charming and it is managed very well. The staff is outstanding. Thank you, Noval, for the driving for the day trips! The breakfast is the most varied that I’ve seen in Asia so far. I had a massage at the spa that was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and enjoyed the extensive breakfast buffet. We ate dinner there and the food was good. Bizarrely, wine was unbelievably expensive with the cheapest bottle being over $200. When we said that the restaurant and the front desk they said that a lot of people say that. Roaster and bear around the corner is a very good restaurant with $30 bottles of wine.
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with historical artifacts. Staff very welcoming and friendly.
Stayed 8 nights in Dec 2024

10/10 Excellent

Arden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and classic, a beautiful hotel. I would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuto, Hokuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are clean and well-equipped. Exceptional dining experience with accommodating services.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Stayed 2 nights in Oct 2024