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Elmbank York, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Elmbank York, Tapestry Collection by Hilton

Lobby
Creator video - submitted by Life After 50 Travel
Cocktail bar
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
The Mount, York, England, YO24 1GE
  • Place, York Racecourse
    ‪14 min walk‬
  • Place, Jorvik Viking Centre
    ‪19 min walk‬
  • Place, Shambles
    ‪20 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪52 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (George Walton)

Classic Room, 1 Double Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (George Walton)

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Courtyard)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Courtyard)

9.0 out of 10
Wonderful
(22 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (George Walton)

9.0 out of 10
Wonderful
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (George Walton)

Junior Suite, 1 King Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (George Walton)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (George Walton)

9.0 out of 10
Wonderful
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Lodge)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Lodge)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room (Cy)

Comfort Room (Cy) | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room (Cy)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Knavesmire Attic)

Family Suite, Multiple Beds (Knavesmire Attic) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds (Knavesmire Attic)

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Room, 1 Queen Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (George Walton)

9.6 out of 10
Exceptional
(14 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed (Lodge)

Classic Room, 1 Queen Bed (Lodge) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (Lodge)

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Elmbank York, Tapestry Collection by Hilton

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk. Change of towels is available on request
Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Elmbank York, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Bar Convent Museum. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and a terrace
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 12 minutes by foot from York Racecourse and a 3-minute drive from York Minster
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Elmbank York, Tapestry Collection by Hilton also features a terrace, a garden, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Elmbank York, Tapestry Collection by Hilton was completed in May 2024.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Leetham's Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Peacock Bar – On-site cocktail bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 18 per day)
  • Uncovered parking on site (GBP 18 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Leetham's Restaurant
  • Peacock Bar

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1862
  • Communal living room
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Renovated entire property - May 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Uncovered self-parking fee: GBP 18 per day
  • Nearby parking fee: GBP 18 per day (328 ft away)
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elmbank
Elmbank Hotel
Elmbank Hotel York
Elmbank York
Elmbank Hotel Lodge
Elmbank York, Tapestry Collection by Hilton York
Elmbank York, Tapestry Collection by Hilton Hotel
Elmbank Hotel Lodge – part of The Cairn Collection
Elmbank York, Tapestry Collection by Hilton Hotel York

Elmbank York, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mathew

Stayed 1 night in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great reception and room service staff. Friendly and very helpful. We had a king size courtyard room which was clean and had a fridge and kettle. Bed was comfortable and shower worked well. Didn't have breakfast so can't comment on that. Parking available at hotel but limited or car park at the Mount School which always had spaces. The walk into York took about 25 minutes. Only small criticism was the bar ran out of drinks including sauvignon white wine. Other than that would definitely come and stay again.
Stayed 3 nights in Nov 2025

6/10 Okay

Nigel

Travelled with partner
Liked: Property conditions & facilities
Elmbank was a lovely hotel but there were a couple of things which made us feel we did not get good value for money. The information we received prior to arrival was out of date. As an example it advised us to ring on the day of arrival to book parking which we were advised was not possible. Parking is purely first come first served. The toilet was not clean around the seat fixings. There was a plaster from previous guests in the bin! There was no hot water for one of us the have a decent shower one morning!
Stayed 2 nights in Nov 2025

8/10 Good

Marty

Liked: Cleanliness, staff & service, amenities
Staff were friendly, Room was nicish, but got put in the lodge across the road, and was put out in the cold rain on check in, then taps had no hot water, tried to go for drinks in bar but was small and full.
Stayed 2 nights in Nov 2025

8/10 Good

Anselmo Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a short stay
Stayed 1 night in Nov 2025

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El staff, fue muy amable, todo estaba perfectamente limpio, el hecho de tener un calefactor adicional fue un plus a la habitación para no sentir frio.
Stayed 1 night in Oct 2025

8/10 Good

Hamish

Liked: Cleanliness, staff & service
Everything was clean and easy.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities
We did not take advantage of the breakfast room, but everything else was absolutely outstanding. We have recommended the tapestry group of hotels to many friends. In particular, Caitlin and Alice were great help.
Stayed 1 night in Nov 2025

8/10 Good

Susan

Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Art Nouveau interiors, good service, nice food. Will go again.
Stayed 2 nights in Nov 2025

8/10 Good

Debra

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
A lovely period hotel that was spotlessly clean and had very comfortable beds. The staff were very friendly and accommodating. Just a short 20 minute walk in to the city centre. Would highly recommend and we'll definitely be returning.
Stayed 1 night in Nov 2025

6/10 Okay

Bernie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was good, and Victor was excellent, a good choice of food and efficient service. Our room was in the Lodge, the room was very nice, large, and comfortable. However, the bathroom was cold, take a pair of slippers, if going in Nov/Dec otherwise you will get cold feet, Shower was very good. Unfortunately, we never got house keeping at all, After spending 5 hours walking round York, you just want to get back to your room and chill. But i had to go to reception everyday for Coffee and milk, because housekeeper had not been to our room. I had to ask for a fresh towel and a toilet roll. There was no conditioner in the dispenser, My room and toilet was not cleaned or freshened at all during our stay. It would have been easier, cheaper and better organised to have gone self catering. It may only seem a small matter, but to me, it is a very important part of stay in an hotel. Although location was appropriate for my needs. i was so disappointed with the treatment, it really spoilt my stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

10/10 Excellent

Diara

Liked: Cleanliness, staff & service, amenities
Everything from the staff to the decor was wonderful. It doesn't look like much on the outside, but as soon as you walk in you know you're going to have a great stay. The front desk staff were friendly and helpful. The bar staff were equally friendly. I had a ton in the courtyard and it was very clean and comfortable. I will definitely be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Cleto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were helpful and gentle. The amenities were beautiful and very well maintained. Overall, a wonderful experience — highly recommended!
Bedroom View
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for walking into York and a beautiful old building. Staff are helpful and friendly however pool is a 15 minute walk away at another site so more of a case they know someone with a pool rather than having one. Hotel is split over 2 buildings, the hotel and the lodge, we where in the lodge across the road which is 3 floors with no lift so not really suitable for anyone with mobility issues. Room was nicely decorated and spacious but not as clean as it could be and probably a personal thing but had feather pillows which we struggled to get comfortable on and the noise from the room above sounded like a herd of cattle in steel toe cap boots running round. Breakfast was a mixed bag, full English was very poor but eggs Benedict was very good and because it is served in the main hotel block you have to leave the lodge and cross the road in all weathers to use. So overall the hotel building is beautiful and good service but don’t bother taking your swimming costume and I would recommend call ahead to ask for a room in the main building, ask for non feather pillows and stick to anything other than the full English for breakfast.
Stayed 2 nights in Nov 2025

8/10 Good

Krista

Stayed 3 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, breakfast fresh and staff were efficient.
Stayed 2 nights in Nov 2025

8/10 Good

Simon

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Nellee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very sweet and helpful woman at the front desk at check in. They noted our party would like to be adjacent and saved us connected rooms. Check in was quick and easy except their form requires 4 signatures per room which was a lot of signing after. A long trip. Our courtyard room was spotless, quiet and comfortable. It's small but very well appointed.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent. Beautiful building with historic features throughout. We loved the 'lodge-style' room in the courtyard, brilliantly quiet and well decorated. Clean and modern with great facilities including: iron and ironing board, tea/coffee tray and in-room safe. The TV was a large wide-screen. Would have wanted a second bedside table as one was missing but that's being picky! Would definitely stay again as the location a short walk from the station and Mickelgate was ideal!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in all aspects. The location is great and easily walkable into York. Would definitely recommend.
Stayed 1 night in Oct 2025