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Best Western Plus Heritage Rail Inn & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Heritage Rail Inn & Suites

Café with a long counter, coffee machines, and baked goods on display, offering seating and a staircase to an upper level.
Enjoy a comfortable stay in this stylish room featuring a flat-screen TV, compact coffee machine, and refrigerator.
Welcome to York, where a warm reception awaits with a helpful map and a beautiful chandelier.
Cozy up by the fireplace in this inviting living room, featuring a flat-screen TV and comfortable seating for relaxation.
Two single beds with wooden headboards and lamps flank a small table in this inviting room.

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
140 Leader Heights Road, York, PA, 17403
  • York College of Pennsylvania
    ‪5 min drive‬
  • WellSpan York Hospital
    ‪5 min drive‬
  • York ExpoCenter
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Heritage Rail Inn & Suites

Hotel in York with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a seasonal outdoor pool and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a fireplace at reception and ATM/banking services are on-site. Housekeeping is available on request.
Best Western Plus Heritage Rail Inn & Suites offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Heritage Rail Inn & Suites. During your stay, you're just a quick walk from The Heights. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes on foot from The Heights and a 2-minute drive from William Kain Park
  • Dogs welcome for a fee
Best Western Plus Heritage Rail Inn & Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Best Western Plus Heritage Rail Inn & Suites also features a fireplace in the lobby, laundry facilities, and an ATM. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 04 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York

Best Western Plus Heritage Rail Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 210 reviews
Rating 8 - Good. 45 out of 210 reviews
Rating 6 - Okay. 15 out of 210 reviews
Rating 4 - Poor. 8 out of 210 reviews
Rating 2 - Terrible. 4 out of 210 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to highway. Staff were friendly and welcoming.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gift

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities

Room was good

Room was good... But terrible water pressure. They had a great shower head with rain and massage settings, but the pressure was too low to use it. Breakfast was horrible. Old waffle batter, pancake machine not working, yogurt machine not working, no spoon for oatmeal crock... It was just bad all around.
Stayed 1 night in Apr 2025

8/10 Good

Mary M

Liked: Cleanliness, property conditions & facilities

Bed not suitable for mobility accessible room.

The mobility accessible room had a king bed that was low to the floor. There was little room around the bed to use a walker and the bed made sitting and standing very difficult.
Stayed 1 night in Apr 2025

10/10 Excellent

Enoch

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff were excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Easy parking. right off highway. Bar was only open on Friday night, but the facility was fine.
Stayed 3 nights in Apr 2025

8/10 Good

Thomas, Rockingham

Stayed 2 nights in Mar 2025

4/10 Poor

Louis

Stayed 1 night in Mar 2025

8/10 Good

Lawrence, Overland Park

Liked: Staff & service, amenities, property conditions & facilities
I was surprised at the crumbs and hairs found in the bathroom and desk area. Staff great. Appreciated guest laundry. Since few guests when i was there it was quiet for sleeping. The shower was the weirdest shower i have ever seen. Several dials and zero labels or icons. And as you step out of the shower, you step on a doorstop attached to the floor. Bed comfy. Alarm clock casts shadows. Breakfast good but missed the yogurt found at most hotel breakfasts.
Stayed 1 night in Mar 2025

10/10 Excellent

Lesley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

Megan R

Travelled with pets, Travelled with group
Liked: Staff & service, property conditions & facilities
The breakfast was great and had real food and changed day to day. Juices, coffee, and hot chocolate are available 24/7. The receptionist was amazing and kind loving up on the dogs. Our dog room was nice, and easy to stay clean, ground floor, and close to a door. Bar was nice, didn’t have time to check out the game room. Smelled nice and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property. Well kept and quiet the staff were very respectful and nice easy check in and check out.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed ourselves
Stayed 3 nights in Mar 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

BETHINA, Jackson

Stayed 1 night in Mar 2025

10/10 Excellent

Madelyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This used to be a holiday inn. I’m going to say that it’s a huge upgrade. Breakfast was OK. They don’t keep extra coffee or water in the lobby area.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Familiar and great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Drew

Liked: Property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location, great service! Full spread for breakfast, cute game room with arcade games, fitness room, outdoor pool. Bar open nightly.
Stayed 1 night in Feb 2025

10/10 Excellent

Elimarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Danielle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Average hotel, clearly an older hotel that was renovated and it shows. Bit of a strange smell in the hallways. Room was not the cleanest but nothing too awful. Room was very dim which was odd, almost seemed intentional because there's no reason why there can't be an extra lamp or something. Breakfast was your typical hotel breakfast which is good especially if traveling with kids. lobby area was clean and well kept. Lots of parking. Area seemed safe. Hotel was quiet.
Stayed 2 nights in Jan 2025