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Holiday Inn Express York by IHG

3.0 star property

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In-room safe, desk, laptop workspace, blackout curtains
Room amenity
Meeting facility
Room amenity
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

View in a map
Malton Road, York, England, YO32 9TE
  • Place, Cineworld York
    ‪8 min walk‬
  • Place, LNER Community Stadium
    ‪9 min walk‬
  • Place, York Motorsports Village
    ‪11 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(50 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible

Room amenity

Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express York by IHG

Hotel in York with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Housekeeping is available on request.
Holiday Inn Express York by IHG offers 49 accommodations with a safe and coffee/tea makers. Premium digital televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express York by IHG. During your stay, you're just a quick walk from LNER Community Stadium. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Shambles and a few minutes from York Minster
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express York by IHG. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York
York Holiday Inn Express
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express York Hotel
Holiday Inn Express York Hotel York
Express York By Ihg York
Holiday Inn Express York
Holiday Inn Express York by IHG York
Holiday Inn Express York by IHG Hotel
Holiday Inn Express York an IHG Hotel
Holiday Inn Express York by IHG Hotel York

Holiday Inn Express York by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Tired campers after our stay here.

The sofa bed was awful! It tipped at an angle (so your head was lower than your legs), the springs were horrendous, we didn't sleep at all. Main bed was fine and standard. Massive cobwebs all over the curtain boxing, on the outside. The TV was on the blink so we couldn't adjust the volume and occasionally wouldn't change channel. Breakfast was fine but not the best compared to other hotel chains of similar market. Loud doors so we could hear everyone coming and going all night. Check in guy was nice!
Stayed 1 night in Aug 2025

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness, staff & service
Convenient location for the purpose of my visit
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good buffet breakfast included. Shower floor was a little slippery, otherwise the room was fine.
Stayed 3 nights in Aug 2025

8/10 Good

Muhammad Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Travelled with partner
Disappointing that there was no air conditioning. There was just a plug in noisy fan which made sleeping difficult in the heat. Other than that everything was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking. Lovely clean room. Front staff was kind and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms have everything you need breakfast is excellent and included in your stay
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lityle hotel

We enjoyed our two night stay all the staff were great very friendly A big shout out to Amber at the front desk Such a lovely girl it was a pleasure to meet you Amber thanks so much for looking after us, Pamela & Doug johnson
Stayed 2 nights in Aug 2025

6/10 Okay

Fanny

Travelled with family
Liked: Cleanliness, staff & service

Expensive for what you get.

The room was ok but in real term a bit small for a family, with no space to open your luggage really. Beds and bathroom were clean and as you'd expect for a holiday inn. However there was no restaurant on sight as we'd expected from the amenities list on the hotels.com website and we never got feedback from the hotel when we emailed to asked. So all in all, quite expensive from what you get.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made you feel very welcoming
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alan and APSS

Always use Holiday Inn Express hotels for family breaks, and Business meetings. An excellent service provided by all staff, from meet and greet to departure. Well done.
Stayed 2 nights in Jul 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed needs replacing. Very soft and rolled to the middle. Bigger fan needed for air flow
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Basic but adequate accommodation. Reliance on pub next door for food and drink, and that rather scruffy and down market. Sign saying the reason for lack of attention to the outside "feeding the bees".... just an excuse for doing nothing to keep the area tidy. Poor impression of the whole place.
Stayed 3 nights in Jul 2025

8/10 Good

Nats

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant find.

Staff were really friendly and accommodating. Child friendly, quiet hotel. Great breakfast with lots of choice and good quality. Rooms were clean and very practical for a family with one double bed and one sofa bed. Great location, two mins drive from park and ride which is an 8 mins bus ride into the centre of York. Hotel also 2 min drive to big shopping complex including Hollywood bowl and an Asda.
Stayed 2 nights in Jul 2025

6/10 Okay

Lindsey

Business traveller
Liked: Cleanliness, room comfort

ok stop over

Staff were lovely and friendly however, room very noisy, you could hear everything next door and in the corridor. TV - only a few channels, no BBC1 or ITV1! by the time i found this out it was too late
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff were absolutely lovely . Room clean. Excellent breakfast. Unfortunately the bed was very uncomfortable- even with the mattress topper.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always wonderful reception

Every time I stay at this IHG on the outskirts of York I am greeted with warmth, professionalism and kindness. Amber was on reception, she was very professional and check in was effortless and quick. She also helped me out with a couple of queries. Breakfast was wonderful as usual, really nice staff, full of smiles & helpfulness.
Stayed 1 night in Jul 2025