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Holiday Inn York City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn York City Centre by IHG

British cuisine
Exterior
Lobby
Premium Room, Multiple Beds | Desk, free cots/infant beds, free WiFi, bed sheets
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
53 Piccadilly, York, England, YO1 9PL
  • Place, York Barbican
    ‪3 min walk‬
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Desk, free cots/infant beds, free WiFi, bed sheets

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Desk, free cots/infant beds, free WiFi, bed sheets

Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,415 reviews
The price is €103
includes taxes & fees
25 Dec - 26 Dec
Hampton by Hilton York Piccadilly

About this property

Holiday Inn York City Centre by IHG

Hotel with a restaurant, 6-minute walk to Shambles
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space.
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn York City Centre by IHG. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Shambles and York Minster
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn York City Centre by IHG.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1007 reviews
Rating 8 - Good. 358 out of 1007 reviews
Rating 6 - Okay. 144 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Quick check in, clean room. Comfortable bed and quiet night sleep,
Stayed 1 night in Aug 2025

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities, room comfort

It’s OK

No one cleaned the room or replaced towels. We had to call for the. To pick up the trash and provide towels. Very loud construction that shakes the walls. Messed them about it and never heard anything from them.
Stayed 2 nights in Aug 2025

8/10 Good

IAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in York

We walked from the train station, as we had minimal luggage and it took only twenty minutes to arrive at the hotel. Check in was easy. Staff were very helpful and friendly, especially in the dining area. Daily breakfast was plentiful and tasty.The rooms were very comfortable and clean. The location of the hotel was close to all of the many attractions that York has to offer. The area was fairly quiet in the evening, even though a Wetherspoons pub was opposite. Would definitely visit again!
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful, convenient location for the city's many attractions. The bed in the double room was a touch on the small side and my wife and I are quite small physically. I didn't like having to provide a £30 security deposit when I arrived, especially as I had prepaid for the room and breakfast. I have never been asked for a security deposit at any other hotel I have stayed at.
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service

Holiday inn york city centre

Staff friendly since breakfast not so good on evening meal as menu had loads of rice dishes that didn’t change would I stay heee again probably no
Stayed 3 nights in Aug 2025

10/10 Excellent

Morag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodation. Very pleasant receptionists, extremely helpful with any queries. Good location. Would stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable and the breakfast was of good quality. Staff were overall friendly and efficient but the staff member was going to charge me for two breakfasts. I had to point out to him that I only had one breakfast.
Stayed 3 nights in Jul 2025

8/10 Good

Lyneatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

Rooms were excellent. Had all the amenities necessary for a short stay and is well located for the centre of York's attractions. Only negative was the smell of breakfast being cooked, especially as our room was on the top (5th) floor.
Stayed 2 nights in Aug 2025

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good and in a central hotel. Rooms were a bit noisy as you could hear people in the corridors and other rooms.
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy walking to sites. Rm for 4 had a pull out couch rather than second bed.
Stayed 1 night in Jul 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! We loved our room and the amenities in it. We also loved how close the hotel was to the city center and we were able to walk everywhere. We look forward to staying again in the future!
Stayed 2 nights in Jul 2025

4/10 Poor

Paul

Travelled with group
Disliked: Cleanliness, room comfort

Disappointing stay

Quick and helpful staff greeted us on arrival. Got to our room and we noticed that there was a strong BO like smell the bathroom. On investigation we could see that the bottom of the shower curtain was mouldy. We informed the staff on the desk and they told us that they would sent up someone from house keeping. Nobody came to our room. We ended up taking the shower curtain down and leaving in the corridor outside our room. The smell reduced slightly but still persisted so we thought that the smell was coming from the drains…… Oh, and the bed was not suitable for two average size adults unless you like playing sardines
Stayed 2 nights in Jul 2025

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comfortable enough, but our bathroom had a pretty severe leakage problem coming from beneath the (fully enclosed) cabinet. It looked as if they tried to repair it, but that was unsuccessful. Since the hotel was very full, we decided not to ask for a different room. Instead we threw a towel over the puddle, and carried on with our visit to lovely York!
Stayed 4 nights in Jun 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Understaffed hotel. We arrive
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Petrina

Stayed 1 night in Jun 2025

2/10 Terrible

Campbell

Travelled with family
Disliked: Staff & service
Dreadful visit paid £500 for a room that would normally cost £110 per night. This was because the York University day had pushed up rates - that’s ok it’s commerce. I don’t think the staff got the message because they certainly delivered nothing more for the extra charge. They shut the bar at 10 and turned off the lights. The provided only 3 towels for a party of 4. They delivered the extra towel an hour later than they said. They forgot to service our room meaning we had zero towels. They advertised parking as a hotel amenity there is no parking. The local public car park was full. There was no liquid soap in the bathroom dispenser. Even at £110 you would expect them to get the basics right for £500 they need to do so so much better. As a result of this weekend we will be visiting York much more often but I will not be returning to this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
The staff were all excellent. Very friendly and helpful. The property is a little older than most Holiday Inns I've been to but very comfortable. Breakfast was good. I was disappointed that catering in the evening was very limited - my own fault for not checking when booking. Plenty of eating options close by
Stayed 3 nights in Jun 2025

2/10 Terrible

Sion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was below par and not worth the amount they charge. Rooms are basic and not very well equipped. Aircon didn't work, no soundproofing between rooms and very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Amelia

Stayed 1 night in May 2025