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Holiday Inn York City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn York City Centre by IHG

Lobby
Restaurant
Premium Room, Multiple Beds | Desk, free cots/infant beds, free WiFi, bed sheets
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
53 Piccadilly, York, England, YO1 9PL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪66 min drive‬

Room options

View all photos for Standard Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.6 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Desk, free cots/infant beds, free WiFi, bed sheets

Premium Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Desk, free cots/infant beds, free WiFi, bed sheets

Room, 2 Single Beds

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Holiday Inn York City Centre by IHG

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space.
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn York City Centre by IHG. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Shambles and York Minster
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn York City Centre by IHG.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

53 Hotel

53 York

Hotel 53

Hotel 53 York

53 Hotel York

Holiday Inn York City Centre Hotel

York City Centre By Ihg York

Holiday Inn York City Centre

Holiday Inn York City Centre by IHG York

Holiday Inn York City Centre by IHG Hotel

Holiday Inn York City Centre an IHG Hotel

Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Andres

Stayed 2 nights in Feb 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable room! The one thing that sucked as they had the windows open when we arrived (in February!) and our room was FREEZING and it took quite a while to get it warm. There were great bathroom amenities, although the shower conditioner was actually just more soap when I put it in my hair. I thought I had breakfast included when I booked but was told I did not so we didn't try the breakfast as we found it quite a high price (almost 17 GBP, which is about $35 per person). The staff were not the most helpful, kind of didn't give much direction and when we called about extra pillows (there was specifically a card in the room saying we had pillow options) we were ignored the first time, called 30 minutes later and told there weren't really options and he just brought us 2 more. The location is pretty walkable to York's main sites and there's enough room to pull a car up for loading/unloading.
Stayed 1 night in Feb 2026

10/10 Excellent

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the breakfast very good and the staff very nice.
Stayed 1 night in Oct 2025

4/10 Poor

Ella

Liked: Staff & service
Disliked: Cleanliness
Bed was small, place doesn’t look anywhere near as nice as it looks in the pictures. Definitely needs updating and some money investing. It’s not awful but definitely not as good as advertised. Room also wasn’t cleaned during the stay and had to ring for clean towels. Disappointing stay
Stayed 2 nights in Feb 2026

8/10 Good

Jiri, MANCHESTER

Stayed 1 night in Feb 2026

6/10 Okay

Stewart

Liked: Cleanliness
Disliked: Staff & service, amenities
The room 207 that we had 24hr noise from the fans from below. Also the windows are not sealing properly as the net curtain was blowing all the time, keeping it cool. Having to turn thermostat up to get warm
Stayed 3 nights in Feb 2026

10/10 Excellent

Ty

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, rooms very comfortable
Stayed 1 night in Feb 2026

2/10 Terrible

Kane

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff okay, but there was black mold on the window sill and the bathroom was awful the shower was dirty and the drain was blocked so we could use the shower on full overall bad
Stayed 4 nights in Feb 2026

10/10 Excellent

Gerwyn

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Stayed 1 night in Feb 2026

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
The girl on reception could not of done more to accommodate our request for a room on a lower floor. Even double checking that I was ok to be on the third (I have a fear of lifts and am asmatic, so this was really appreciated) it meant I could use the stairs if I could not use the lift, thank you
Stayed 2 nights in Feb 2026

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff. Comfortable beds.
Stayed 2 nights in Feb 2026

2/10 Terrible

Lisa

Travelled with family
Liked: Staff & service
The room was not ready until 15:45 despite a 15:00 check in. The window in the room was open and would not close. The room was freezing. A maintenance person came to fix it so had drill and tools in our room whilst we waited. The wardrobe door fell off completely when opened, which could have resulted in injury. The door to the room was filthy. This was not an enjoyable stay. A complaint has been lodged.
Stayed 1 night in Feb 2026

8/10 Good

Steven

Stayed 2 nights in Feb 2026

4/10 Poor

Darren

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
One of the best if not the best rooms i have ever stayed in. It was so clean. The temperature was just right and such a comfortable bed.
Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness
Helpful & attentive staff. Room was clean Food was good quality
Stayed 2 nights in Jan 2026

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Check in team were welcoming. However the room was really noisy - there were air conditioner type fans directly outside the window which droned all night very loudly. Pillows were very hard. Hash browns were excellent, coffee however was not good. Really disappointed by nights sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
I got in my room earlier than check in time which was really helpful, it was clean & tidy, plus all staff were friendly!
Stayed 1 night in Jan 2026

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a twin bed room where the beds were close together it was more like a double bed. Apart from the room being clean there was coat hooks above full lenth mirror. having a small single wardrobe for 2 people ended up not having hardly any room to move around.
Stayed 3 nights in Dec 2025

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was above the bins noise all the time
Stayed 2 nights in Jan 2026

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jan 2026

4/10 Poor

Tania

Liked: Cleanliness
Disliked: Staff & service
The bed was very uncomfortable, two single beds put together and not joined properly so there was a giant ridge in the middle. I asked for 4 pillows at reception, explaining that I needed to sleep propped up. I was only given three, which I find hard to believe given the size of the hotel. The thermostat seemed to have a mind of its own so it was boiling hot one minute and freezing cold the next. You couldn’t even open the window a crack to let some air in. The staff seemed indifferent to our requests and our feedback. We wouldn’t stay at this particular Holiday Inn again.
Stayed 2 nights in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Room clean and comfortable
Stayed 4 nights in Dec 2025