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The Westin Yilan Resort

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Photo gallery for The Westin Yilan Resort

A modern hotel with a central courtyard and a pool.
A lobby with a reception desk, seating area, and large windows.
A modern bathroom with a stone sink, a wooden ladle, and a small wooden stool.
Presidential Villa, 2 Bedrooms, Private Pool | Premium bedding, down duvets, pillow-top beds, minibar
A modern interior with a sectional sofa, a dining area, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
No. 268, Section 3, Yongtong Road, Yuanshan, Yilan County, 264
  • Place, Taiwan Bowl & Dish Museum
    ‪14 min walk‬
  • Place, Pangxie Mao Pao Park
    ‪1 min drive‬
  • Place, Lipi Lake
    ‪4 min drive‬

Room options

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

A hotel room with two beds, a TV, a sliding door to a balcony, and a view of the outside.

Premium Room, 2 Double Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony

A modern hotel room with a large bed, wooden flooring, a TV, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 Bedroom, Balcony

A modern hotel room with a wooden headboard, a large bed with white linens, bedside tables with lamps, and a flat-screen TV mounted on the wall.

Deluxe Studio Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 Bedroom, Balcony

A modern hotel room with a large bed, a bathroom with a bathtub, and a balcony with a view of greenery.

Premium Studio Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Honeymoon Studio Suite, 1 Bedroom, Corner

A modern hotel room with a large bed, a sofa, a TV, and a fireplace.

Honeymoon Studio Suite, 1 Bedroom, Corner

8.0 out of 10
Very good
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 Bedroom

A modern hotel room with a wooden headboard, a large bed with white linens, bedside tables with lamps, and a flat-screen TV mounted on the wall.

Deluxe Studio Suite, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms

A modern outdoor pool area with a wooden deck, seating, and a covered patio.

Villa, 2 Bedrooms

  • 278 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 Bedroom

A modern hotel room with two large beds, a desk, a chair, a television, and a small table with a plant.

Premium Studio Suite, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a curved bathtub, a flat-screen TV, and a large window offering a view of the outside.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Private Pool

A modern living room with a sectional sofa, a coffee table with fruit, and a view of the street through large windows.

Villa, 1 Bedroom, Private Pool

  • 208 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Villa, 2 Bedrooms, Private Pool

A modern bedroom with a large bed, wooden ceiling, and a view through a glass door.

Presidential Villa, 2 Bedrooms, Private Pool

  • 340 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Westin Yilan Resort

2 restaurants, an outdoor pool and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a bar/lounge, a steam room and a complimentary children's club are on-site. Housekeeping is available on request.
The Westin Yilan Resort offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a hydromassage showerhead, spring water baths, bathrobes and slippers.

This Yuanshan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Hot springs and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 11:00 PM. There are hot springs open between 7:00 AM and 11:00 PM.

Our customers tell us that they enjoy the overall property condition at The Westin Yilan Resort. During your stay, you'll be within walking distance of Pangxie Mao Pao Park. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Seasonal Tastes, a buffet restaurant that serves local and international cuisine
  • Self-service breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a 24-hour gym and a steam room
  • Just a 1-minute drive from Pangxie Mao Pao Park and a few minutes from Dahu Recreation Area
  • Free train station pick-up and train station drop-off shuttle service
The Westin Yilan Resort offers its guests hot springs, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1335 square feet (124 square metres) and includes conference space. A steam room, spa services, and a complimentary children's club are also featured at the luxury The Westin Yilan Resort. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Yuanshan hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Seasonal Tastes – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Mai – This restaurant specialises in Japanese cuisine. Open daily.
Cafe Lounge – On-site bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:30 AM to 4:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TWD 638 for adults and TWD 385 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe Lounge
  • Mai
  • Seasonal Tastes

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,335 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Facials
  • Hot springs
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • Public bath open from 7:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately TWD 638 for adults and from TWD 385 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
The Westin Yilan Resort offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 243
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Yilan Resort Yuanshan
Westin Yilan Resort
Westin Yilan Yuanshan
The Westin Yilan Resort Hotel
The Westin Yilan Resort Yuanshan
The Westin Yilan Resort Hotel Yuanshan

The Westin Yilan Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 558 reviews
Rating 8 - Good. 170 out of 558 reviews
Rating 6 - Okay. 32 out of 558 reviews
Rating 4 - Poor. 13 out of 558 reviews
Rating 2 - Terrible. 4 out of 558 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hsin Kai

Liked: Cleanliness, staff & service, property conditions & facilities
This was far exceeded my expectations, the best is the hotel staff, each and everyone of them are so friendly, great experience, will come again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aijer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing family trip. Good hot spring pool. Very friendly and polite staff. House keeping service is good!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bed was super comfortable!!
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen resort for family

Room and facilities are excellent, great variety of dining options as well. Staff noticed I was pregnant and offered extra care and help. Really great stay!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel with fantastic amenities. The open air hot spring as well as the hot spring that came with the room was absolutely wonderful. Everything was clean and high quality, and there are a lot of things to do at the hotel that we didn’t feel the need to leave. Would recommend and would stay again should we come back to Yilan!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff was very nice and courtesy. Love the room they had place us in. High ceiling and the balcony facing the pond were beautiful. Definitely will come back when possible.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

CHIACHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

KUO-CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

CHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa pool is not senior friendly!!! Not safe !!
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Cheuk Shing Simon

Liked: Cleanliness, staff & service
Hot spring tub in the room a little too small and the light above the tub was broken. Overall impression not as good.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was not very professional, waited for around 10mins to check it Kept checking my ID / cellphone and doesn’t seem to understand what’s going on
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Yufeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境整潔舒適，客房餐飲服務多元方便好吃，員工親切。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CHENG TENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工服務態度很好
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA很舒適，員工態度很好
Stayed 1 night in Apr 2026
Verified review

8/10 Good

YuChuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很乾淨、員工服務親切
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hsiaoping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
規模不大，但相對其他westing較為安靜，客房乾淨、服務友善、熱情。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jen Hwa

Liked: Cleanliness, staff & service, property conditions & facilities
沒使用。
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kuohui

Liked: Cleanliness, amenities, property conditions & facilities
房間部置挺棒，床墊軟硬適中。 早餐食物挺一般，服務人員推車吵雜！
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Wenchi

Liked: Cleanliness, staff & service, amenities
不錯
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

HSIANGWEI

Liked: Cleanliness, staff & service, amenities
服務人員很親切友善，房間床很舒服
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

CHIEN YU

Liked: Cleanliness, staff & service, amenities
服務人員親切，整體服務完善
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

CHIACHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫泉乾淨
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨舒適，員工素質優良，但房間的壁燈無法調整角度，在陽台進入房間的鋁門窗框邊緣發黴，需改善
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

CHUAN YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很好，但房間的淋浴間門會漏水，導致門外滲水嚴重，地墊也放不了，因為門打開會卡住，這個設計不良不太應該發生在一晚上萬的飯店品質
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員很貼心友善，客房很寬敞舒適，露天風呂設備很用心。
Stayed 1 night in Sep 2025

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