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"Staff very nice. Clean. Excellent family room with 2 bathrooms! Beds could do with being updated - only let down. Great location. Close to town and Gu ... " More
5 Apr 2018 by Małgorzata Bogdał
Thank you for your opinions and staying in our hotel.
9 Mar 2020 by Recepcja
Dziękujemy uprzejmie za pozostawioną opinię na temat pobytu w hotelu. Wszystkie negatywne komentarze są dla nas istotne, bo wiemy gdzie możemy się jeszcze poprawiać. Serdecznie przepraszam za utrudnienia. Mimo wszystko zapraszam ponownie, dołożymy wszelkich starań, aby zatrzeć złe wrażenie.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, ski storage, and tour/ticket assistance are also featured at the family-friendly Hotel Helios. Free self parking is available. Smoking is allowed in designated areas at this Zakopane hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Helios offers 38 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Zakopiańskie Smaki – Overlooking the garden, this family restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Hotel Helios offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
