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Hotel Helios

2.0 star property

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Photo gallery for Hotel Helios

Exterior
Standard Double or Twin Room, Non Smoking, Private Bathroom | Down duvets, in-room safe, iron/ironing board, free WiFi
Reception
Exterior
Standard Double or Twin Room | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Sloneczna 2a, Zakopane, Lesser Poland, 34500
  • Place, Krupowki Street
    ‪6 min walk‬
  • Place, Gubalowka Market
    ‪9 min walk‬
  • Place, Zakopane Aqua Park
    ‪13 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪84 min drive‬

Room options

View all photos for Family Quadruple Room, Non Smoking, Balcony

Family Quadruple Room, Non Smoking, Balcony | Down duvets, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Economy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Non Smoking, Private Bathroom

Standard Double or Twin Room, Non Smoking, Private Bathroom | Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Double or Twin Room, Non Smoking, Private Bathroom

  • Mountain view
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Television

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Double or Twin Room

  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite | Down duvets, in-room safe, iron/ironing board, free WiFi

Comfort Triple Room, Ensuite

  • Mountain view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, Non Smoking, Balcony

Down duvets, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view) | Down duvets, in-room safe, iron/ironing board, free WiFi

Small Double Room with Small Bathroom (Parking view)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view) | Down duvets, in-room safe, iron/ironing board, free WiFi

Small Double Room with Small Bathroom (Parking view)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

About this property

Hotel Helios

This hotel features a restaurant, a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area and a fridge in a common area.
Hotel Helios offers 38 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Guests can make use of the shared/communal kitchen. Bathrooms include baths or showers and complimentary toiletries.

This Zakopane hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Helios, you're just a quick walk from Krupowki Street. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine at Zakopiańskie Smaki, a family restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a sauna and a playground
  • Within a 10-minute walk of Krupowki Street and Gubalowka Market
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
Hotel Helios offers its guests a sauna and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Helios. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Zakopane hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Zakopiańskie Smaki – Overlooking the garden, this family restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: PLN 45 for adults and PLN 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zakopiańskie Smaki

Things to do

  • Bicycle storage
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Baby bath
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service
  • Shared kitchen access

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 45 for adults and from PLN 45 for children
  • Airport shuttle fee: PLN 400 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Helios offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 12 July and close on 23 April.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Helios Zakopane
Hotel Helios Zakopane
Hotel Helios Hotel
Hotel Helios Zakopane
Hotel Helios Hotel Zakopane

Hotel Helios Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 131 reviews
Rating 8 - Good. 55 out of 131 reviews
Rating 6 - Okay. 24 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 2 out of 131 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It’s walkable very close to shopping and dining. Nice rooms. Just be informed there is no elevator. Reception staff and hou selling are friendly and helpful.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service
Dit is de ultieme plek om vanuit je hotelkamer uit te kijken over een groene vlakte en... het Tatra gebergte! Een hotel, stijl jaren 70'tig, ietwat gedateerd door gebrek aan lift en overvloedig vasttapijt. Maar de rust en het uitzicht vanuit de kamer, restaurant en terras, het vriendelijke personeel, zijn onbetaalbaar.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

rasmus tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very good location and with beautiful view of the mountains.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

HYEONGYEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설이나위치나 정말좋습니다! 다만 입구찾을때 살짝힘들어요! 다른건다 만족합니다,
Stayed 1 night in Oct 2021
Verified

8/10 Good

Hans jacob

Veldig fornøyd.⁰

Er kjempefornøyd med oppholdet på hotel Helios. Har bodd der flere ganger og har ingenting å utsette på stedet. Liker meg veldig godt der og er veldig fornøyd med personalet, restauranten og rommet. Så her kommer jeg tilbake så sant det er plass. I tillegg er det veldig billig i perioder utenom helga, så her trives jeg.
Stayed 5 nights in Sep 2021
Verified

8/10 Good

Polina

Liked: Cleanliness, staff & service, room comfort

Old school but nice

Great option for a budget hotel stay, walking distance from both station and downtown. Very nice view from the room!
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany pobyt

Hotel położony bardzo blisko centrum, z miłą obsługą, pokój bardzo przestronny
Stayed 2 nights in Feb 2021
Verified

6/10 Okay

Chen

Liked: Cleanliness, staff & service, property conditions & facilities

整體尚可

位置鄰近賣場，房間窗戶面向山景很優，不算太老舊的飯店卻沒有電梯較為不便
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel gut gelegen, muss aber renoviert und neu eingerichtet werden. Alte Möbel (altes, unbequemes Bett und Matratze sowie Sessel). Die Staffs waren auch nicht die freundlichsten. Sehr gutes Restaurant / Küche !! :)
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peu de renseignements touristiques. Excellent petit déjeuner. Bon chauffage.
Stayed 9 nights in Nov 2019
Verified

10/10 Excellent

FENG CHIAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to stay over !

Perfect location and wonderful view from the window
Stayed 1 night in Sep 2019
Verified

8/10 Good

Nicole

Liked: Staff & service, room comfort
Fantastisk bergsutsikt från rummet! Vi bodde på tredje våningen. Nära till centrum. Ingen hiss på hotellet! Vi fick ingen information om det när vi bokade. Frukost okej, rummet okej. Luktade lite skumt och var massa hår i duschen.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good, clean, quiet and cheap hotel in the centre of Zakopane.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Na pewno tu powrócę

Wspaniałe położenie (bardzo blisko centrum a jednak cisza i spokój), bardzo miła obsługa i niewysoka cena. Na pewno tam powrócę.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近いし繁華街も近い。冷蔵庫は部屋にない。ドアノブに「掃除して」と「タオル変えて」を吊るさないと部屋はそのまま。ポットはフロントで借りる。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Jouko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loistosijainti

Loistosijainti puiston vieressä, lyhyt kävelyetäisyys asemalle, keskustan kävelykadun kuhinaan ja hammasratajunaan viereiselle huipulle. Hintaansa nähden hyvä laatutaso, runsas aamiainen.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacances entre amis

Visite de Zakopane et des environs. Descente du Dunajec en radeau. Tout était super.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay & Great Restaurant

The hotel is well situated. Although it's a little bit dated, we still had a comfortable stay there. The restaurant at the property is amazing. We sat down there and ate for several hours because it was raining outside. The price is excellent.
Stayed 1 night in May 2019
Verified

8/10 Good

Dohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
경치가 좋고 주차하기 편함.깨끗함
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Could have been better.

Amazing unobstracted view of the mountains and great location just 10min away from centre. As for the hotel it would really need a makeover, it is very dated. But the most disappointed moment was when we arrived with 2 luggages each and the receptionest informed us that our rooms where on the 3rd floor and with a smile she told us that the hotel does not have left. So it was a struggle for 6 ladies to take our belongings 3 floors up. As for the restaurant we where on room only so can not comment.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

The room was very confy and view was amazing!
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was with a group of 40 hillwalkers with my club, and stayed for 7 nights. The hotel staff were extremely friendly, obliging and helpful, and everything was made very easy for us. The food in the restaurant was fabulous - I would highly recommend it. The park setting and the location beside the city centre were ideal and it was great value. Overall, this was the best accommodation that our club has ever had in any of our trips abroad
Stayed 7 nights in Aug 2018