Zanzibar Palace Hotel

4.0 star property
VIP Access

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Photo gallery for Zanzibar Palace Hotel

Grand Suite, Bathtub | Deep-soaking bathtub
Luxury Double Room, 1 Queen Bed, Ensuite | Egyptian cotton sheets, premium bedding, Select Comfort beds
Front of property – evening/night
Grand Suite, Bathtub | Deep-soaking bathtub
Signature Suite, 1 King Bed, Balcony, City View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Kiponda area house number 831, Stone Town, Zanzibar Town
  • Place, Forodhani Gardens
    ‪3 min walk‬
  • Place, Old Fort
    ‪5 min walk‬
  • Place, Slave Market
    ‪7 min walk‬
  • Airport, Zanzibar (ZNZ-Zanzibar Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Grand Suite, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Royal Suite, 1 King Bed, Partial Ocean View, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Romantic Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Signature Suite, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxury Double Room, 1 Queen Bed, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Zanzibar Palace Hotel

This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and massage/treatment rooms.
Zanzibar Palace Hotel offers 9 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. This Zanzibar Town hotel provides complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Zanzibar Palace Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Malindi Mosque. Features include free breakfast, free WiFi in public areas and a free ferry terminal shuttle.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Palace Restaurant
  • Indulge with manicures and pedicures, deep-tissue massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Malindi Mosque and Beit el-Sahel (Palace Museum)
  • Free ferry terminal shuttle service
Zanzibar Palace Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a library, and multilingual staff are also featured at Zanzibar Palace Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 4-star Zanzibar Town hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Palace Restaurant – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Palace Restaurant

Things to do

  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • On the boardwalk/promenade

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1904
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night
  • An effective city/local tax rate of 12.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Zanzibar Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Palace Hotel Zanzibar
Zanzibar Palace
Zanzibar Palace Hotel
Zanzibar Palace Stone Town
Hotel Zanzibar Palace
Zanzibar Palace Hotel Zanzibar Island/Stone Town
Zanzibar Palace Hotel Hotel
Zanzibar Palace Hotel Zanzibar Town
Zanzibar Palace Hotel Hotel Zanzibar Town

Zanzibar Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 156 reviews
Rating 8 - Good. 28 out of 156 reviews
Rating 6 - Okay. 11 out of 156 reviews
Rating 4 - Poor. 5 out of 156 reviews
Rating 2 - Terrible. 5 out of 156 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in a great Stone town location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Good location, comfortable beds and good breakfast. As provided direct to then - aircon in room hallway/communal areas and some of the decor is in need of a bot of a refresh.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service from start to finish. Amazing breakfast and a beautiful antiquated suite with bags of character and charm. We stayed in a suite at the very top of hotel and had to walk up quite a few flight of stairs as there is no light. You are helped with luggage, however anyone with mobility issues would may struggle.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David Waddell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended hotel, with friendly staff.

Really friendly helpful staff. Great rooms. I’d recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Malembe S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent service from the staff. The hotel is nestled away inside Stone Town but we enjoyed being able to walk to the water and not being far from the sites. The hotel room was beautifully decorated. I would definitely revisit.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Great stay with awesome staff.
Stayed 1 night in Jul 2024
Verified

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proprietress and her staff were amazing. Meals superb. I was really looked after. They booked tours for me also. Would definitely stay there again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bopaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff… bathrooms could use a refresh.. great location.. though a bit difficult to find.. overall.. outstanding value .. the staff are superb!!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uniquely Zanzibar with an owner who goes out of the way to make you comfortable and happy. Great place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Zanzibar Palace Hotel from June 8 to June 10 and had an amazing experience. The hotel is full of character, with beautiful Zanzibari decor and a peaceful atmosphere. The staff were incredibly warm and helpful, the breakfast was delicious, and the location was perfect—close to all the sights, yet quiet at night. A true gem in Stone Town. Highly recommended!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in the middle of town if your in stone town it’s a perfect central location
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Friendly and helpful staffs.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with charm. Very friendly and helpful staff.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and wish we stayed longer. Staff very friendly breakfast was delicious. Also included free pick up from airport.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

The stay was wonderful. Great host/manager, Daniela, took care of my needs and arranged local tour for me. Nice and yummy breakfast daily. The staff team took care of me and everyone was friendly.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Stone Town

Beautiful historical building in the heart of old town, but with a balcony view across the city. And great breakfast as well
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the ambiance. The staff was great, very helpful. I will definitely recommend to my family & friends.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the centre of Stone Town. It is a more traditional style hotel with a lovely ambiance. Walking is easy and fun
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at dozens of hotels throughout Africa, and this is my new favorite! We loved every part of it…the bed, bath, beauty, ambiance, food, wine, staff, and owner! The room had all the amenities we needed, the bed was exceptionally comfortable, the location in the heart of stone town is superb, and the breakfast delicious! We have already booked our next stay.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel in center of Stone Town

Great stay in the center of Stone Town. The building is unique with an interesting history and every room has a slightly different vibe. Our room has a balcony to the busy street below and an in-room large bath/shower. All of the staff were very friendly and gave maximum effort to ensure we enjoyed our stay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing character, this. Hotel has a charm that totally enhanced my stay and out in context where I was and the history. The staff - omg so courteous and helpful, in all my travels I have not experienced more genuine hospitality
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defiantly going back

A unique hotel , with a special atmosphere.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, total hidden gem! Both the staff and the proprietor were excellent. Our room was even more beautiful than the photos. Close to the markets and great shopping for treasures. We would stay again in a heartbeat 💗. Great breakfast too, it was included with our stay.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I had a wonderful stay at the Zanzibar Palace Hotel. The owner and staff were very nice, helpful and accommodating to my needs. The breakfast was delicious and filling. I did not even need lunch and would be good until dinner. The hotel and rooms are very beautiful and authentic, I felt like a Disney princess :)
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple on a tour

Very African style hotel where all rooms are individually decorated in an authentic way. Very friendly and service oriented staff especially the manager who were eager to help and give information. Good location. Nice breakfast
Stayed 1 night in Oct 2023