Private host

Hotel Zapotlan

2.5 star property

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Photo gallery for Hotel Zapotlan

A courtyard with a swimming pool, surrounded by plants and stone walls.
A multi-level atrium with a glass ceiling, balconies with hanging planters, and a central planter with various plants.
A courtyard with stone arches, potted plants, and a tiled floor.
A multi-level outdoor area with seating, potted plants, and decorative elements.
A spacious lobby with a central seating area, multiple balconies with hanging plants, and a tiled floor.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Federico del Toro, 61, Zapotlán el Grande, JAL, 49000
  • Place, Jardín Principal
    ‪1 min walk‬
  • Place, Museo de las Culturas de Occidente
    ‪5 min walk‬
  • Place, Las Penas Ecological Park
    ‪10 min drive‬
  • Airport, Colima, Colima (CLQ-Licenciado Miguel de la Madrid)
    ‪50 min drive‬

Room options

Habitación Matrimonial

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Habitación King Size

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Habitación Matrimonial con Hidromasaje

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Habitación Doble con Hidromasaje

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Classic Double Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Zapotlan

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Change of towels is available on request
Hotel Zapotlan offers 45 accommodations with a safe and a hairdryer. 50-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hotel Zapotlan, you're just a quick walk from Jardín Principal. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • On-site recreation includes a gym
  • Steps from Jardín Principal and Museo de las Culturas de Occidente
Hotel Zapotlan offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Free self parking is available.

This Ciudad Guzman hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Zapotlan Hotel
Hotel Zapotlan Zapotlán el Grande
Hotel Zapotlan Hotel Zapotlán el Grande

Hotel Zapotlan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 142 out of 296 reviews
Rating 8 - Good. 63 out of 296 reviews
Rating 6 - Okay. 48 out of 296 reviews
Rating 4 - Poor. 21 out of 296 reviews
Rating 2 - Terrible. 22 out of 296 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marisol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Yes, staff very professional and helpful during my stay.
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness
Yes
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel !
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Loraine

Thank you
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Noe

Rooms are ok
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ivette

Liked: Cleanliness
Room was clean, receptionist was not friendly. Hotel was ok for the value
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building located 3-4 floors in the heart of the city. Very clean and confortable rooms; some with jacuzzi. Next-door restaurant. Offers inside private parking. Downside: challenging for people with physical disabilities and senios to go up-and-down since there is no elevator.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

José Petronilo

It’s a nice place a little a noise at Night it’s ok for Young cuoples who likes to Paty at Night.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Ulises Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2025
Verified

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

raul

Liked: Staff & service
Ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Amenities
Very nice personal at check in
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Cesar

Disliked: Staff & service
Lower staff was friendly and helpful with a smile every time. The receptionist accidentally shot the gate as I was geting in the driveway. The manager was just wasting my time, she was very rude and arrogant. My insurance endup solving this essue due to the lock of respond from the hotel manager. Everything was video in the hotel surveillance system.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Everything whas good
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
I was born in cd Guzman and I love the hotel because everything is so close shopping dinning I love the service and everyone is so professional and Nice.
Stayed 7 nights in Sep 2024
Verified

4/10 Poor

Alberto Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No regreso, terrible hotel
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super clean. I will just prefer some to show us to the room since some rooms are hard to find.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jose P

Liked: Staff & service, amenities
The only nice thing about this hotel is the location it’s on the center of the plaza and you can just walk around no need to drive because there’s no parking or parking in the streets are putty hectic.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything at the hotel. Thank you 😊
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jose P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The affordable prices , Very kind humble recepcionistas And all people that stay there they respect the rules of the Hotel, The Hotel it’s a historical peace of :Zapotlan el Grande that was the old name of the town now The name is : Ciudad Guzmán.!
Stayed 1 night in Apr 2024