Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Change of towels is available on request
Hotel Zapotlan offers 45 accommodations with a safe and a hairdryer. 50-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hotel Zapotlan, you're just a quick walk from Jardín Principal. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Take a swim in the outdoor pool
On-site recreation includes a gym
Steps from Jardín Principal and Museo de las Culturas de Occidente
Hotel Zapotlan offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Free self parking is available.
This Ciudad Guzman hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free covered self parking on site
Limited on-site self parking
Things to do
Gym
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
50-inch flat-screen TV with digital channels
Streaming services
More
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property is also known as
Hotel Zapotlan Hotel
Hotel Zapotlan Zapotlán el Grande
Hotel Zapotlan Hotel Zapotlán el Grande
Hotel Zapotlan Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Historical building located 3-4 floors in the heart of the city. Very clean and confortable rooms; some with jacuzzi. Next-door restaurant. Offers inside private parking. Downside: challenging for people with physical disabilities and senios to go up-and-down since there is no elevator.
Hilda
Stayed 1 night in Dec 2025
Verified
6/10 Okay
José Petronilo
20 Sept 2025
It’s a nice place a little a noise at Night it’s ok for Young cuoples who likes to Paty at Night.
José Petronilo
Stayed 1 night in Sep 2025
Verified
6/10 Okay
raul
19 Jan 2026
Liked: Staff & service
Ok
raul
Stayed 1 night in Dec 2025
Verified
2/10 Terrible
Cesar
31 Jan 2026
Disliked: Staff & service
Lower staff was friendly and helpful with a smile every time.
The receptionist accidentally shot the gate as I was geting in the driveway.
The manager was just wasting my time, she was very rude and arrogant. My insurance endup solving this essue due to the lock of respond from the hotel manager. Everything was video in the hotel surveillance system.
I was born in cd Guzman and I love the hotel because everything is so close shopping dinning I love the service and everyone is so professional and Nice.
Sonia
Stayed 7 nights in Sep 2024
Verified
8/10 Good
Claudia
31 Aug 2025
Liked: Cleanliness, staff & service
Hotel is clean, friendly personel, beds and pillows are hard for my liking. Rooms and beds are cleaned every day. The only downside are that the doors are mostly glass and you can hear every single noise.I think they need to charge the doors to make Rooms more private
Very nice staff and super clean. I will just prefer some to show us to the room since some rooms are hard to find.
Ingrid
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
jesus
15 Sept 2025
Liked: Amenities
:)
jesus
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Jose P
2 Sept 2024
Liked: Staff & service, amenities
The only nice thing about this hotel is the location it’s on the center of the plaza and you can just walk around no need to drive because there’s no parking or parking in the streets are putty hectic.