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Hotel Alfonso

4.0 star property

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Photo gallery for Hotel Alfonso

Exterior
Front of property
Staircase
Suite | Private kitchenette
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle Coso 15-17-19, Zaragoza, Zaragoza, 50003
  • Place, Plaza de Espana
    ‪2 min walk‬
  • Place, Plaza del Pilar
    ‪6 min walk‬
  • Place, Basilica de Nuestra Senora del Pilar
    ‪6 min walk‬
  • Airport, Zaragoza (ZAZ)
    ‪16 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(26 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (with living room)

Double Room (with living room) | Minibar, in-room safe, desk, laptop workspace

Double Room (with living room)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Alfonso

Hotel in Zaragoza with seasonal outdoor pool and 24-hour front desk
A seasonal outdoor pool, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and multilingual staff assistance are on-site.
Hotel Alfonso offers 120 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Hotel Alfonso's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino Mercantil. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served weekends for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Steps from Casino Mercantil and Pablo Gargallo Museum
Hotel Alfonso offers its guests a seasonal outdoor pool, multilingual staff, and laundry facilities. Public spaces have free WiFi. Hotel Alfonso also features dry cleaning/laundry services, a front desk safe, and a lift.

This 4-star Zaragoza hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 23.50 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 14 2025 to July 1 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11.00 for children
  • Nearby parking fee: EUR 23.50 per day(591 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.

Property is also known as

Exe Alfonso
Exe Alfonso Hotel
Exe Alfonso Hotel Zaragoza
Exe Alfonso Zaragoza
Hotel Alfonso Zaragoza
Hotel Alfonso
Alfonso Zaragoza
Hotel Alfonso Hotel
Hotel Alfonso Zaragoza
Hotel Alfonso Hotel Zaragoza

Hotel Alfonso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 496 reviews
Rating 8 - Good. 179 out of 496 reviews
Rating 6 - Okay. 45 out of 496 reviews
Rating 4 - Poor. 12 out of 496 reviews
Rating 2 - Terrible. 5 out of 496 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything about this property was great, except the wifi was horrible. Small inconvenience, but when you have to sit on the toilet to get a signal cause it’s the only place in the room, that can get quite bothersome.
Stayed 3 nights in Oct 2025

8/10 Good

Kyoung-Soo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
…
Stayed 1 night in Oct 2025

10/10 Excellent

Acacia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and well maintained. The AC was good. The temperature of the AC was digital and at night it bothered me when sleeping. I got a piece of scotch tape and covered it and the issue was solved.
Stayed 2 nights in Sep 2025

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025

4/10 Poor

Shanthi

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We had a number of problems, initially allocated a 'left over room' which had damaged blinds and no screening from sun. Then moved to another room where TV was not working and wifi kept dropping making it unusable. Eventually moved to a third room which was ok. Housekeeping items were not regularly replenished, although cleaning was good. Staff were friendly, but could not help. One gentleman on nightshift was amazingly good, he was enthusiastic about hospitality and tourism and actually cared to greet guests and offer tourist info, map etc.This place would have been ok for a night or two at the most, the room switching ruined our 5 night stay. Pool downstairs was closed off, lift was broken for half of our stay. Rooftop pool and its view are both overrated in the advert. The lobby area is great. Breakfast was ok. In general, great location, but you could do much better elsewhere.
Stayed 5 nights in Jul 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. Reception staff were great (we were only there one night so didn’t have reason to contact other staff members). Room was a decent size, well equipped and comfortable. Could have done with tea and coffee facilities - I’m never going to use St*rbucks with with whom the hotel seems to have a shared entrance
Stayed 1 night in Sep 2025

8/10 Good

Serge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. Very clean staff very friendly, breakfast very diversified and excellent. Extremely well located within the area and close to tourist attractions
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay for exploring the historical part of Zaragosa. Close to all major sites. Many options for ding close to hotel. All restaurants we went to had gluten free options.
Stayed 5 nights in Sep 2025

6/10 Okay

Nati

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Silvana

Stayed 2 nights in Sep 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities
Great area and hotel but a bit worse for the wear. Furnishings are a little worn.
Stayed 2 nights in Aug 2025

4/10 Poor

Shelbie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very polite and sympathetic to my concerns, but overall it was difficult to justify spending 500$ for a second room when there were booking issues and when many of the utilities were nonfunctioning. Expedia indicated a bedroom could fit 3 so I booked this, but was told upon arrival that it meant 2 adults and a small child on a small sofa and I therefore had to book a second bedroom at full cost. The bedrooms weren't ready until 1-1.5 hours past check-in time (we arrived 1 hour before check-in to drop off bags), indoor pool was unexpectedly closed, one elevator (out of two for the whole building) was nonfunctioning due to a pool leak, the second bedroom was warm and smelled of mildew, all door hinges were unoiled and loud, water didn't drain well in showers, and the complementary breakfast that was provided as a result of sharing my concerns was unclean and minimal for what is regarded as a high-quality hotel. The staff, again, are very sweet and tried to fix the fixable issues as they came up, but I would not stay here again unless they reached out to discuss reconciliation.
Stayed 3 nights in Aug 2025

10/10 Excellent

JEAN-FRANÇOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Vincent, Nokomis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and the property was special
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and beautiful Hotel

The hotel was amazing, however, we checked in at reception with Antonio, he was very rude and unprofessional since we walked in the hotel. The other check in girl was polite and professional. We traveled as a family and reserved two rooms. We requested to be in the same floor but Antonio refused and said they didn’t have any available on the same floor. The other check in girl said they did. She talked to Antonio and he said these rooms are set and we cannot be change. She tried to talk to him but he was being difficult. Everyone else at reception was very polite. I can’t remember her name but she did try to accommodate us for the next day by offering us to come back the next morning for room availability in the same floor. I’m still going to give this hotel all the stars as one person shouldn’t effect the overall experience. I’m assuming he was having a bad night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant value very comfortable hotel short walk to the Basilica.
Stayed 1 night in Jul 2025

6/10 Okay

Hrafnkell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikolas

Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Travelled with partner
Great location near civic center
Stayed 9 nights in Jul 2025

10/10 Excellent

Kelman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and rooftop views.

Love the room and the views from the rooftop pool were amazing. Location was ideal for walking the city. We would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location
Stayed 8 nights in Jun 2025

8/10 Good

James

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but I think the hotel needs some updating.
Stayed 1 night in Jun 2025