Hotel El Cisne

3.0 star property

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Photo gallery for Hotel El Cisne

Exterior
Reception
Exterior
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Autovía A-2 km. 309, salida 308, Zaragoza, 50012
  • Place, Karting Indoor Plaza
    ‪2 min drive‬
  • Place, Club de Golf La Penaza
    ‪3 min drive‬
  • Place, Feria de Zaragoza
    ‪3 min drive‬
  • Airport, Zaragoza (ZAZ)
    ‪9 min drive‬

Room options

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Basic Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Similar properties

About this property

Hotel El Cisne

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk.
Hotel El Cisne offers 68 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel El Cisne, you'll be close to Club de Golf La Penaza. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 4-minute drive from Feria de Zaragoza and 6 minutes from Karting Indoor Plaza
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel El Cisne. Free self parking is available.

This 3-star Zaragoza hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 5:00 AM to noon.
RESTAURANTE ARAL – This family restaurant serves lunch and dinner. A children's menu is available.
CAFETERÍA – This bar only serves breakfast. Open daily.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 5:00 AM to noon for a fee: EUR 1.50 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Restaurants on site

  • CAFETERÍA
  • RESTAURANTE ARAL

Things to do

  • Playground

Family friendly

  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night, plus a deposit of EUR 100 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 1.5 to 15 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel El Cisne Zaragoza
El Cisne Zaragoza
Hotel El Cisne Hotel
Hotel El Cisne Zaragoza
Hotel El Cisne Hotel Zaragoza

Hotel El Cisne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 47 reviews
Rating 8 - Good. 16 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with large bedroom and bathroom, pet friendly and ideally located for an overnight stop near Zaragoza, would definitely stay again if passing that way…
Stayed 1 night in Mar 2024
Verified

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok as a stopover

Ok as a stopover
Stayed 1 night in Feb 2023
Verified

6/10 Okay

anna

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes No time for shops
Stayed 1 night in Dec 2025
Verified

8/10 Good

Javi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy limpio y muy buena atención al cliente

Todo correcto, destacaría la limpieza y sobre todo lo amable que fué todo el personal.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Philip

Disliked: Staff & service
Rumoerig.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Très bien . Personnel très disponible et agréable
Stayed 1 night in Oct 2024
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Ist preiswert und strategisch gelegen um Zaragoza zu erkunden.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

Buen hotel de carretera

Todo correcto a excepción de la cama de matrimonio que vencía al interior de la misma.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Fabien

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Chien ok bof

Mauvaise surprise car supplément de 8€ par chien !!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Andrieux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien accueilli et tres aimable malgré la barrière de la langue
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Emili

Liked: Cleanliness, amenities, property conditions & facilities
Facilidad de pàrquing.
Stayed 2 nights in May 2024
Verified

8/10 Good

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities
Si quieres visitar zaragoza esta a 10 minutos en coche, zona tranquila para poder descansar bien, personal muy agradable, estuvimos muy agusto. La comida del restaurante riquisima.
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

claire

Liked: Cleanliness, staff & service
L’hôtel a un cachet d’Espagne mais quand on arrive ces un peu délaisser de veuille voiture on ne sait si ces une hotel ou une cours de tout sorte de choses cest en désordre la cours
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Manuel jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen recepción 24 horas y el recepcionista fue muy amable. La habitación muy amplia y limpia, no nos despertó ningún ruido.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

ANTONIO JAVIER

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
cama cómoda, pero mobiliario anticuado
Stayed 1 night in Apr 2023
Verified

4/10 Poor

JUAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación no se correspondia con la información de la web
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Jesus

Liked: Cleanliness
Disliked: Property conditions & facilities

Un poco decepcionado

Comenzando que en la página pone que está a unos km del centro eso bien pero lo que no dice esque no hay transporte que si no vas en coche solo puedes acceder en taxi lo que me costó más que la estancia ya que son 20 euros por tallecto. Segundo que la atención del restaurante muy mala cuando no hay nadie y tienes que estar buscando al personal no hablan con educación como si estuviera enfadado todo el tiempo.. la mampara de la ducha estaba rota le faltan las ruedas y se salían todo el tiempo quedabas encerrado dentro y para acabar la antena de la TV no funcionaba bien por lo que se reducía los canales qué podía ver . Por lo demás bien .limpieza muy bien recepción muy bien .
Stayed 2 nights in May 2022
Verified

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo atendimento

Atendimento na recepção excelente e no restaurante também! Quarto espaçoso.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Liked, location, staff, & room Didn’t like food, WiFi, & outside area.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Bueno sitio para ir con mascotas

Perfecto para ir con mascota, pero las camas no son muy comodas deberian renovar los colchones, lo demas dentro de lo normal en relación calidad/precio.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien excepto el jaleo que se monta por la mañana en el pasillo. Deberían poner algo a las puertas para que no cierren tan bruscamente porque desquicia un poco...
Stayed 1 night in Nov 2018
Verified

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel con habitaciones grandes.

Hôtel práctico. Buen servicio y habitaciones muy espaciosas.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Zeb

Liked: Cleanliness, staff & service, room comfort
A little worn around the place, late dinner service, but we enjoyed our meal and stay at the hotel.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Después de un error en la reserva y darnos una habitación con camas individuales, resarcieron el error invitándonos a desayunar.
Stayed 1 night in Sep 2018