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Alpenlodge

3.5 star property

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Photo gallery for Alpenlodge

Building design
A cozy seating area with a view of a mountain and a town.
Maisonette Junior Suite with view to the Matterhorn | Hypo-allergenic bedding, desk, blackout curtains, soundproofing
A stone building with a wooden porch and large windows.
A modern room with a tatami mat seating area, large windows, and minimalist decor.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Zer Bännu 22, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪8 min walk‬
  • Place, Zermatt - Furi
    ‪14 min walk‬
  • Airport, Sion (SIR)
    ‪91 min drive‬

Room options

View all photos for Boutique Double Room with view to the Matterhorn

A hotel room with a large window, a bed, a desk, a chair, and a wardrobe.

Boutique Double Room with view to the Matterhorn

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn | Room amenity

Style Double Room with view to the Matterhorn

  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Maisonette Junior Suite with view to the Matterhorn

A bedroom with a wooden bed, a chandelier, and a wooden wardrobe.

Maisonette Junior Suite with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room with view to the Matterhorn

Family Room with view to the Matterhorn | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Family Room with view to the Matterhorn

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | Room amenity

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room with view to the Matterhorn

A cozy room with a bed, a leather sofa, a small armchair, a TV mounted on the wall, and a large window offering a mountain view.

Quadruple Room with view to the Matterhorn

  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Alpenlodge

Ski into Alpenlodge, where you can enjoy a drink at the bar/lounge and relax in a steam room.
Alpenlodge offers 12 accommodations with DVD players and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Alpenlodge. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Zermatt-Matterhorn Ski Paradise and 10 minutes on foot from Zermatt–Sunnegga Funicular
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome free of charge
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

This 3.5-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • Lift (80 centimetre wide door)

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 October and 24 November.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Alpenlodge offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Guests arriving after 9:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Alpenlodge
Alpenlodge Zermatt
Hotel Alpenlodge Superior Zermatt
Hotel Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
Alpenlodge Superior Zermatt
Alpenlodge Superior
Alpenlodge Hotel
Hotel Alpenlodge
Hotel Alpenlodge Superior
Alpenlodge Hotel
Alpenlodge Zermatt
Alpenlodge Hotel Zermatt

Alpenlodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 206 out of 237 reviews
Rating 8 - Good. 28 out of 237 reviews
Rating 6 - Okay. 1 out of 237 reviews
Rating 4 - Poor. 0 out of 237 reviews
Rating 2 - Terrible. 2 out of 237 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shiu Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view of Matterhorn & Zermatt village
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

KK

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. The breakfast croissants were delicious.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abhinav

Liked: Cleanliness
Excellent hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly wonderful stay - will definitely come again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, super cosy- would definitely stat here again!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Erna

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, good breakfast, nice place
View from our window
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
It was wonderful everything was perfect. The location makes it easy viewing of the town accessible. Good location for pictures. The staff was friendly and helpful. Breakfast included was a plus and good food as well. The room was spotless. I would definitely come back to this hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dhurba

Liked: Cleanliness, amenities, property conditions & facilities
Great expereice. Friendly Hotel Employee, very helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great with specialty coffees and a great selection of food. The service and accommodations were excellent!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Shafeeq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the alpenlodge. The room was spacious and clean and beds were comfortable. Breakfast and service was also excellent. The whole lodge was beautiful and peaceful. We would definitely stay here again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bensi

Liked: Cleanliness, amenities, property conditions & facilities
Best of the best!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views of the Matterhorn from our bedroom window, delicious breakfast coupled with impeccable service from the staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The host family were extremely nice and accommodating.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in services; shuttle between station and hotel, foods, sonar and steam room!!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful food and service
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great view.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
It is very quiet B&B property - perfect for skiers or hikers. Not a full scale hotel though.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was so friendly and helpful. Breakfast was wonderful and included eggs cooked to order. We had a view of the Matterhorn from our beautifully renovated room and large deck.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with beautiful views of the mountains around Zermatt. Great breakfast, friendly and helpful staff.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Shruthi

The property was unlike anything we’ve seen—amazing location, great rooms, and exceptional attention to detail. Our host Martin was wonderful, taking time to explain everything and even packed us breakfast for our early morning train.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here with our two kids (ages 9 and 12). It was beautiful and so comfortable. I wish we could have stayed longer!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely
Stayed 1 night in Sep 2024