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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room with view to the Matterhorn

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quadruple Room with view to the Matterhorn

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Maisonette Junior Suite with view to the Matterhorn

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Style Double Room with view to the Matterhorn

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Boutique Double Room with view to the Matterhorn

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Alpenlodge. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Zermatt-Matterhorn Ski Paradise and 10 minutes on foot from Zermatt–Sunnegga Funicular
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome free of charge

Alpenlodge ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alpenlodge

Everyone (3) Couples (2) Family (1)
5 out of 5
Sehr familiär, alles hat super geklappt, hilfsbereit und sehr freundliches Personal, sehr herzlich, leider etwas weit vom Zentrum entfernt

Posted by on 20 Sep 2019

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5 out of 5
Le personnel souriant et agréable. Hôtel avec magnifique vue sur Zermat et le Cervin.

Posted by on 27 Jun 2019

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3 out of 5
nicht sehr zentral, ruhige lage, sehr ringhörig, bescheidenes frühstück

Posted by , from schweiz on 21 Jan 2019

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5 out of 5
Pros: Das gemütliche Ambiente
Wir waren nicht zum ersten Mal im Alpenlodge zu Gast, aber die Gemütlichkeit und die Atmosphäre ist immer wieder schön. Das Personal ist herzlich und freundlich.Wir werden sehr gerne wieder kommen :-)

Posted by , from Bubendorf/ Schweiz on 15 Jan 2018

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5 out of 5

Sehr styl- und liebevoll eingerichtetes Hotel!

Pros: Einrichtung, Dekoration, sehr gutes Frühstücksbuffet. Grosses, sehr schön eingerichtetes Zimmer mit Blick auf Zermatt und das "Horu". Sehr gute Betten
Cons: Mit leichten Decken im Wellnessbereich könnte man noch wohliger liegen und die Füsse warm behalten!
Location: cirka 10 Minuten Fussweg zum Zentrum Zermatt.
Die ruhige und gemütliche Atmosphäre haben zur Erholung sehr viel beigetragen. Im Wellness-Bereich (klein aber oho) konnten wir uns nach der sportlichen Betätigung sehr entspannen. Freundliches und aufmerksames Personal. Vielen herzlichen Dank nochmals an die Besitzerin. Eine sehr grosszügige, Ruhe ausstrahlende Frau welche sich für die Gäste Zeit nimmt!

Posted by on 24 Feb 2017

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5 out of 5
Die Alpenlodge ist von A-Z empfehlenswert! Die Zimmer sind sauber, geräumig, stilvoll und ausgestattet mit originellen Hinguckern. Wir wurden beim Bahnhof Zermatt abgeholt. Die Inhaberin Rosmarie war sehr sehr freundlich und hilfsbereit und hatte für jede Anfrage ein offenes Ohr und die passende Lösung. Wir fühlten uns rundum wohl und würden jederzeit wieder die Alpenlodge buchen!

Posted by , from Bern on 12 Feb 2017

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5 out of 5

gemütliches Ambiente

Pros: Die Lage und das Ambiente
Cons: Unserer Meinung nach nicht
Location: In Zermatt Wir waren zum Wandern hier.
Kleines gemütliches Haus mit viel Liebe zum Detail, welches uns nach langer Wanderung willkommen hiess. Die Lobby ist klein aber fein und der anschliessende Frühstücksraum mit integrierter "Stube" mit Kamin wirken einladend und sehr gemütlich. Die Zimmer sind ebenfalls sehr gemütlich und mit viel Wärme eingerichtet. Die Räume sind sehr sauber und gepflegt. Das Frühstück hat uns sehr geschmeckt und lies mit der Auswahl keine Wünsche offen. Wir wurden bei der Ankunft sehr herzlich empfangen.

Posted by , from Bubendorf, Schweiz on 30 Aug 2016

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Renovations + Closures

The property is closed between 15 October and 24 November.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up; ski shuttle

Room Amenities

Alpenlodge offers 12 accommodations with DVD players and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • DVD player
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Alpenlodge offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Eurocard, debit cards and cash.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Alpenlodge
  • Alpenlodge Zermatt
  • Hotel Alpenlodge Superior Zermatt
  • Hotel Alpenlodge Zermatt
  • Alpenlodge Hotel Zermatt
  • Alpenlodge Superior Zermatt
  • Alpenlodge Superior
  • Alpenlodge Hotel
  • Hotel Alpenlodge
  • Hotel Alpenlodge Superior
  • Alpenlodge Hotel
  • Alpenlodge Zermatt
  • Alpenlodge Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.