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CERVO Mountain Resort

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Restaurant
Creator video - submitted by Travelirie
Room (Alpinist L) | Minibar, in-room safe, individually furnished, desk
Room (Alpinist Roof L) | Minibar, in-room safe, individually furnished, desk
Room (Huntsman Lodge) | Private kitchen | Fridge, coffee/tea maker

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Riedweg 156, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪8 min walk‬

Room options

View all photos for Room (Alpinist S)

Room (Alpinist S) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist S)

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Alpinist M)

Room (Alpinist M) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist M)

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Alpinist L)

Room (Alpinist L) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist L)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Alpinist Roof L)

Room (Alpinist Roof L) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof L)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Alpinist Spa Suite)

Room (Alpinist Spa Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Spa Suite)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Alpinist Roof Suite)

Room (Alpinist Roof Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof Suite)

  • Mountain view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Alpinist Roof Junior Suite)

Room (Alpinist Roof Junior Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof Junior Suite)

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Huntsman Spa Suite)

Room (Huntsman Spa Suite) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman Spa Suite)

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Huntsman S)

Room (Huntsman S) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman S)

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Huntsman Lodge)

Room (Huntsman Lodge) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman Lodge)

  • Mountain view
  • 240 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

CERVO Mountain Resort

Ski into CERVO Mountain Resort, where you can enjoy a drink at the bar/lounge and comforts including an outdoor pool and a full-service spa.
CERVO Mountain Resort offers 54 accommodations with tablet computers and minibars. Rooms open to balconies. Each accommodation is individually furnished. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mountain Ashram Spa has massage/treatment rooms. Services include hot stone massages, sports massages and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at CERVO Mountain Resort, you're just a quick walk from Zermatt–Sunnegga Funicular. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, aromatherapy or body treatments at Mountain Ashram Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 1-minute drive from Zermatt-Furi Gondola
  • Free train station pick-up shuttle service
  • Dogs welcome for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is served daily. WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness centre and a sauna.

This 5-star Zermatt hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
CERVO Mountain Resort has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 24 April and 26 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
CERVO Mountain Resort offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

CERVO Mountain Boutique
CERVO Mountain Boutique Resort
CERVO Mountain Boutique Resort Zermatt
CERVO Mountain Boutique Zermatt
CERVO Mountain Resort
Mountain Boutique
CERVO Mountain Resort Hotel
CERVO Mountain Resort Zermatt
CERVO Mountain Boutique Resort
CERVO Mountain Resort Hotel Zermatt

CERVO Mountain Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 124 out of 137 reviews
Rating 8 - Good. 9 out of 137 reviews
Rating 6 - Okay. 2 out of 137 reviews
Rating 4 - Poor. 1 out of 137 reviews
Rating 2 - Terrible. 1 out of 137 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Avi

Liked: Cleanliness, amenities, property conditions & facilities
The service was incredible, and the amenities were truly unique!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, wonderful amenities and location.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in stunning location over looking Zermatt, great views of Matterhorn from room, would go again.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

Amazing team! Wonderful location! And a great service…
Good morning greetings!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel experience in Swiss!

We absolutely loved our stay at CERVO. The view, the food, the quality of the room, the amazing staff, the wonderful spa, the list goes on and on.. It’s a funny feeling because I want CERVO to be visited by everyone visiting Zermatt, but I also wish this very special place to be a secret!! ;) Anyhow, I would recommend this place with 10 out of 10 rating, it’s just AMAZING. We had burgers delivered to our room on the first night and they were so delicious!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magiskt

Magiskt hotell i en magisk miljö.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Ever

Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really ski in/out. Fabulous property. Ridiculously expensive.
Stayed 6 nights in Jan 2022
Verified

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super schöner Aufenthalt

Sehr schön gelegenes Hotel mit schönem Blick aufs Matterhorn. Tolles Frühstück. Zimmer sehr komfortabel, leider etwas hellhörig zu den Nachbarn. Super tolles Team im Hotel. Management kümmert sich mustergültig um die Gäste. Sehr schöner SPA Bereich, freuen uns darauf wieder zu kommen.
Stayed 4 nights in Sep 2021
Verified

6/10 Okay

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic - perfect mountain hote

We absolutely Loved every element of the hotel. The food And drink especially was amazing
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel favori à Zermatt!

Nous avons passé 2 séjours au CERVO pendant cette saison : c’est définitivement notre hôtel favori à Zermatt ! L’accueil, l’emplacement, la déco tout comme le personnel sont au top. Les chambres disposent d’une vue sur le Cervin. Le spa après une journée de ski est super. Nous avons également mangé dans les trois restaurants qui sont tous aussi bons les uns que les autres. On y reviendra !
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
Stayed 6 nights in Dec 2020
Verified

4/10 Poor

Sven

Disliked: Cleanliness, room comfort
Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
Stayed 4 nights in Dec 2020
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal, sehr professionell und immer disponibel für Wünsche oder anliegen. Hotel ist sehr schön, super Ambiente und Kulinarisch wird man verwöhnt. Zimmer Super ausstattung, schöne Aussicht und Sauber. Wir werden wieder kommen 👌
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Nicely decorated, delicious breakfast, friendly staff!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home comfort with plenty of amenities and goodies!
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel descolado e chic

O hotel é uma graça. Super charmoso e funcionários muito atenciosos. Tem uma pegada super descolada, com um bar para “après bike” no verão, que recebe vários ciclistas que acabaram de descer da montanha. Para o inverno, me pareceu bem pratico pois vc está na boca do lift (um trem) que leva até o topo da montanha. As pistas terminam neste ponto também. O restaurante do hotel é super bem avaliado. O hotel fica a 10mins de caminhada do centrinho.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
View was outstanding, good breakfast, helpful staff
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

CHIHCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super awesome hotel in everything.

The best hotel in zermatt. First the service is so nice, second they have wonderful view to eat breakfast. You stay here you will feel very comfortable and worthy. Fantastic hotel❤️
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高のホテル

迎えの車を予約をしていなかったが、氷河特急到着時間にホテルの車が待っていたので乗せてもらえた(これに乗っていなかったらたどり着けなかったかも)。マッターホルンを真正面に見られる眺望抜群のロケーション。部屋もアップグレードしてもらえ、朝食も美味しく、スタッフも親切で、最高の滞在となった。ツエルマット駅からは遠いかと思っていたが、ホテルの前にエレベーターがあり、それでスネガケーブルカー乗り場に行け、駅にも数分で辿り着いた。是非、もう一度泊まりたいホテルだ。
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environnement excellent. Personnel aux petits soins. Petit dej délicieux ! Chalets charmants. Petit bémol ... Chambre un peu petite et salle de bains exiguë... mais sans grande importance au vu du séjour d’exception
Stayed 2 nights in Aug 2019